Mitchell TurfReviews 

46
TrustScore 2 out of 5

2.2

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Rated 2 out of 5 stars

I ordered turf and top soil, with delivery agreed (after phone discussion) for Friday 26th June. On Wednesday 24th, I got an email saying my order was ready for dispatch. By noon on 26th, site pr... See more

Rated 1 out of 5 stars

Oil damage to our driveway and estate still remains. A man arrived to carry out a survey 5 days ago, said the driveway cobbles needed replaced and never returned. I phoned Mitchell Turf to enquire fur... See more

Rated 1 out of 5 stars

Quality of turf was appalling, full of bold patches, missing corners, jagged edges and even big circles literally missing in the middle of roles. Given 3 different delivery dates which they kept cha... See more

Rated 5 out of 5 stars

Due to error 20mm slate delivered instead of 40mm. As much my fault for not checking first bag and delivery note which clearly stated 20mm. Wrong size immediately uplifted and replaced by 40mm. No qui... See more

2.2

Poor

TrustScore 2 out of 5

46 reviews

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2.2

All reviews

(46)

8 reviews in the last 12 months

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Rated 1 out of 5 stars

Delivery driver was the only good thing…

Delivery driver was the only good thing about it, hence the star! I ordered 2 bags of pea gravel 10mm online and they sent the wrong thing I got large stones, queried with them and at first they were very apologetic and then they ignored my emails! Would never use again!!

November 10, 2021
Unprompted review
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Rated 1 out of 5 stars

Quality of turf was appalling

Quality of turf was appalling, full of bold patches, missing corners, jagged edges and even big circles literally missing in the middle of roles.
Given 3 different delivery dates which they kept changing. So simply save yourself the time and money n go else where.

September 10, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company! Great prices and quality products. Prompt delivery too! Wish I found them sooner. The delivery driver was very helpful. Will absolutely use Mitchell turf again 😃

August 9, 2021
Unprompted review
Rated 5 out of 5 stars

100% Recommend

Used Mitchell Turf 2 years in a row for our garden transformation. Twice received an excellent service. Both times the turf has arrived extremely fast and both guys have been super helpful and friendly when delivering the turf. 100% would recommend them!

August 9, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant Mitchell’s Turf

We were carrying out a garden make over and as we were doing it ourselves I contacted Mitchell’s for advice, this was gratefully received.
We placed our order for base soil which arrived in a matter of days. The driver couldn’t have been more helpful, and managed to get the 10 bags (8 ton) of soil over our garden wall.
The next order was placed for turf, decorative stone and a sleeper, which I requested a Saturday delivery.
Late on Friday night we realised we hadn’t ordered enough soil. A quick call to the office on the Saturday morning and the 2 additional bags were arranged for late afternoon.
The turf is perfect, just under 3 weeks in and it is well established and really needing a cut.
Highly recommend Mitchell’s for quality products and exceptional customer service.

July 15, 2021
Unprompted review
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