I ordered turf and top soil, with delivery agreed (after phone discussion) for Friday 26th June. On Wednesday 24th, I got an email saying my order was ready for dispatch. By noon on 26th, site pr... See more
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Oil damage to our driveway and estate still remains. A man arrived to carry out a survey 5 days ago, said the driveway cobbles needed replaced and never returned. I phoned Mitchell Turf to enquire fur... See more
Quality of turf was appalling, full of bold patches, missing corners, jagged edges and even big circles literally missing in the middle of roles. Given 3 different delivery dates which they kept cha... See more
Due to error 20mm slate delivered instead of 40mm. As much my fault for not checking first bag and delivery note which clearly stated 20mm. Wrong size immediately uplifted and replaced by 40mm. No qui... See more
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Delivery driver was the only good thing…
Delivery driver was the only good thing about it, hence the star! I ordered 2 bags of pea gravel 10mm online and they sent the wrong thing I got large stones, queried with them and at first they were very apologetic and then they ignored my emails! Would never use again!!
Quality of turf was appalling
Quality of turf was appalling, full of bold patches, missing corners, jagged edges and even big circles literally missing in the middle of roles.
Given 3 different delivery dates which they kept changing. So simply save yourself the time and money n go else where.
Excellent company
Excellent company! Great prices and quality products. Prompt delivery too! Wish I found them sooner. The delivery driver was very helpful. Will absolutely use Mitchell turf again 😃
100% Recommend
Used Mitchell Turf 2 years in a row for our garden transformation. Twice received an excellent service. Both times the turf has arrived extremely fast and both guys have been super helpful and friendly when delivering the turf. 100% would recommend them!
Brilliant Mitchell’s Turf
We were carrying out a garden make over and as we were doing it ourselves I contacted Mitchell’s for advice, this was gratefully received.
We placed our order for base soil which arrived in a matter of days. The driver couldn’t have been more helpful, and managed to get the 10 bags (8 ton) of soil over our garden wall.
The next order was placed for turf, decorative stone and a sleeper, which I requested a Saturday delivery.
Late on Friday night we realised we hadn’t ordered enough soil. A quick call to the office on the Saturday morning and the 2 additional bags were arranged for late afternoon.
The turf is perfect, just under 3 weeks in and it is well established and really needing a cut.
Highly recommend Mitchell’s for quality products and exceptional customer service.
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