MJP Conveyancing Reviews 915

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and efficiency, making the entire process smooth and stress-free. People frequently highlight the exceptional service, noting the quick response times to queries and updates. The online portal is particularly valued for its transparency, ease of use, and for keeping customers informed at every stage of their transaction. However, some customers also noted that the online system could be clunky and challenging to navigate initially. A few other people also felt that they received little to no guidance as first-time buyers, experiencing delays due to poor communication and a lack of clarity, which made the process feel impersonal and disorganized.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting its efficiency, thoroughness, and speed.... See more

Staff

People report positive experiences with staff. Customers consistently praise the team for being professional,... See more

Response time

Consumers consistently report high satisfaction with response times. Many reviewers highlight the speed and... See more

Website

Users describe positive interactions with the website. Many customers appreciate the online system and... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the online platform and portal... See more

Based on these reviews

Rated 5 out of 5 stars

Used this solicitor twice now and both times have been really really impressed. Reasonably priced and kept up to date at all stages, answered my many questions straight away and kept things moving as... See more

Company replied

Rated 5 out of 5 stars

We couldn’t have asked for a better team to support us through our home purchase. From start to finish, they were by far the quickest solicitors in our chain—always working efficiently, responding... See more

Rated 5 out of 5 stars

First time using MJP and have nothing but praise for them. Handy online client page where you can see everything that is going on with your sale, or purchase. They actioned all queries within... See more

Rated 5 out of 5 stars

We have found MJP to be a most efficient service. Staff are quick to respond and to provide advice and support when required. They are polite and professional at all times. The on-line portals are bri... See more

Company replied


Company details

  1. Conveyancer
  2. Legal Services
  3. Real Estate Attorney

Written by the company

Years of experience and expertise in property State of the art tracking and management system Streamlined process Low overheads


Contact info

4.9

Excellent

TrustScore 5 out of 5

915 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

5* service

I brought my first house with them and was a learning experience for me and my son . With a lot hard questions and unknown answers. But I can't complain about then . They was really quick and keen to get everything done and always ready to explain when needed. Will recommend and If we buy other house I will use them again .

December 13, 2024
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Rated 5 out of 5 stars

Excellent Service All Around

We are first time buyers and have just completed our purchase with MJP conveyancing. The entire process was made really easy for us, all costs were broken down to us beforehand, including a declaration of trust, and prices were competitive with the current market. Communication with all member of MJP was extremely easy, all queries were answered rapidly and all aspects of the process were well covered and explained. We would highly recommend MJP to others, and will not hesitate to use them again in the future. 5 Stars.

December 12, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience in challenging circumstances

MJP were incredibly helpful throughout the entire conveyancing process for our first home purchase. They guided us through the complexities of buying an atypical property, (which was further complicated by a challenging seller!) and were always easily contactable and approachable. Unlike some of the horror stories we have heard with other solicitors dragging their feet, MJP handled everything promptly and kept us informed at every stage. Their efficiency and professionalism exceeded our expectations. We cannot recommend them highly enough and will certainly use their services again in the future!

December 11, 2024
Unprompted review
Rated 5 out of 5 stars

Very fast turnaround on comms

Very fast turnaround on comms, to us, the agent and the buyers solicitor. The majority of comms to and from us was online. The system that they used was very easy to understand and kept everything in one place.
They were highly effective and at a reasonable price.

December 6, 2024
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Rated 5 out of 5 stars

MJP made buying my first house very…

MJP made buying my first house very simplistic. I wasn’t sure whether an online conveyancer would be the right choice for me but they made it so straightforward through using the online portal system. Any questions I had were answered within a few hours as any one of their staff would help quickly. Just an all round great conveyancing solicitor service!

October 11, 2024
Unprompted review
Rated 5 out of 5 stars

MJP performed so well

MJP performed so well, they made the process effortlessly stressfree.The communication was clear and they updated us at every stage. We are glad to recommend them .

October 18, 2024
Unprompted review
Rated 5 out of 5 stars

Would recommend

Fantastic experience the whole way through. The purchase was a little complicated, but they kept us informed and ensured that everything was completed promptly.

November 1, 2024
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Rated 5 out of 5 stars

I recently used MJP conveyancing…

I recently used MJP conveyancing service and was thoroughly impressed. Despite being primarily online, the conveyancers demonstrated exceptional professionalism and courtesy throughout the process. They were prompt in their responses, clear in their communication, and always willing to address any concerns I had. Their attention to detail and dedication to ensuring a smooth transaction made the experience seamless and stress-free. The online Journal Portal was a particular highlight, proving incredibly handy for tracking the conveyance process, facilitating communications, and uploading documents efficiently. Highly recommended for anyone seeking reliable and professional conveyancing services.

November 9, 2024
Unprompted review
Rated 5 out of 5 stars

MJP Norwich, Amazing !

Trying to find a reliable conveyancer was a lot harder than we thought, one that didn't have hidden costs or multiple people handling your case that sometimes weren't connected to the firm but had been out sourced. Once we'd spoken to Sharon at MJP we were immediately put at ease by the way she answered our questions in a friendly and professional manner. Everything was handled by them, the communication couldn't have been better and having the portal for uploading documents, messaging and being kept up to date as things progressed was really helpful. We would certainly recommend MJP and definitely use them in the future.

October 25, 2024
Unprompted review
Rated 5 out of 5 stars

I will absolutely recommend …

Absolutely recommend and we will use MJP in future plans. Thorough and quick. The on-line portal made it easy to see progress. Any queries were answered quickly. They really make you feel they are giving you full attention.

November 7, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent communication and super efficent

I have used MJP twice now and both times they have been excellent, the online journal is so useful. They update on everything on there with guidelines on what needs to be done and you can ask questions which they respond to quickly. The whole process was simple and stress free from start to finish and will definitely be using again ! Thanks

September 27, 2024
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Rated 5 out of 5 stars

Efficient and good communication

Very efficient, communication was clear and they chased for updates from buyers without being nudged. Friendly team and were happy to give a call whenever we needed something clarified. Everything went through and went to plan! Would recommend.

October 3, 2024
Unprompted review
Rated 5 out of 5 stars

I couldn't recommend MJP enough!

I couldn't recommend MJP enough!
I started my conveyencing process with another company, who I had to dis-instruct. MJP did more in 6 hours than the previous company did in 6 weeks. Communication is amazing, a really helpful team, the portal is super helpful and they even come back super quickly after a phone call and detail everything you've discussed. I will use them for everything !

August 30, 2024
Unprompted review
Rated 5 out of 5 stars

We would use them again, highly recommended!

MJP conveyancing made both our sale and house purchase as easy as possible. They were always reliable and quick to contact and action anything necessary required. I would recommend them to anyone looking for a reliable conveyancer, they are the best I have ever experienced and would definitely use again, thank you!

September 17, 2024
Unprompted review
Rated 5 out of 5 stars

10/10

10/10
Would absolutely recommend. Always fast responses and made the whole process very smooth.

September 17, 2024
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Rated 5 out of 5 stars

A great purchase experience

MJP were quick, efficient, and very easy to communicate with. They explained the process clearly and gave valuable advice throughout. Would recommend for any first time buyers.

Thanks MJP!

August 15, 2024
Unprompted review
Rated 5 out of 5 stars

Picking a conveyancer is a hard choice, but MJP are the right choice

Picking a conveyancer is a hard choice - you have traditional (but expensive) conveyancers and you have cheaper online (but questionable) conveyancers.

MJP felt like the right balance of traditional conveyancers enabled by tech and at a fair price, with good reviews online.

I was delighted to find this stood true with the service level and quality they delivered. They fully understood what had to happen and helped with any questions I had (responding either same day or first thing next day if I asked out of office hours).

They kept on top of things and kept the pressure on the other side for completion. Even post completion they're still on top of things.

The only small downside is the online portal they use is a bit clunky and takes a bit of time to get used to, but once you're up to speed then it helps keep everything in one place. I really liked the fact the communication with the other side was uploaded to the portal for me to read and keep on top of too.

I'd absolutely use them again and would encourage anyone looking for a conveyancer to speak to MJP.

Thank you to the whole team who worked on my purchase!

July 5, 2024
Unprompted review
Rated 5 out of 5 stars

As First time buyers

As First time buyers, we'd heard the horror stories of conveyancing, but I have nothing bad to say about MJP!

MJP were so easy to work with, they continuously kept us updated and worked with us through a house that fell through and then onto our completed purchase. MJP applied the correct amount of pressure onto the other solicitors and did their best to keep things moving.

To add to this, their costs were very competitive and everyone we spoke to on the phone were very helpful

10/10

July 23, 2024
Unprompted review

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