MJP Conveyancing Reviews 915

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and efficiency, making the entire process smooth and stress-free. People frequently highlight the exceptional service, noting the quick response times to queries and updates. The online portal is particularly valued for its transparency, ease of use, and for keeping customers informed at every stage of their transaction. However, some customers also noted that the online system could be clunky and challenging to navigate initially. A few other people also felt that they received little to no guidance as first-time buyers, experiencing delays due to poor communication and a lack of clarity, which made the process feel impersonal and disorganized.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting its efficiency, thoroughness, and speed.... See more

Staff

People report positive experiences with staff. Customers consistently praise the team for being professional,... See more

Response time

Consumers consistently report high satisfaction with response times. Many reviewers highlight the speed and... See more

Website

Users describe positive interactions with the website. Many customers appreciate the online system and... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the online platform and portal... See more

Based on these reviews

Rated 5 out of 5 stars

Used this solicitor twice now and both times have been really really impressed. Reasonably priced and kept up to date at all stages, answered my many questions straight away and kept things moving as... See more

Company replied

Rated 5 out of 5 stars

We couldn’t have asked for a better team to support us through our home purchase. From start to finish, they were by far the quickest solicitors in our chain—always working efficiently, responding... See more

Rated 5 out of 5 stars

First time using MJP and have nothing but praise for them. Handy online client page where you can see everything that is going on with your sale, or purchase. They actioned all queries within... See more

Rated 5 out of 5 stars

We have found MJP to be a most efficient service. Staff are quick to respond and to provide advice and support when required. They are polite and professional at all times. The on-line portals are bri... See more

Company replied


Company details

  1. Conveyancer
  2. Legal Services
  3. Real Estate Attorney

Written by the company

Years of experience and expertise in property State of the art tracking and management system Streamlined process Low overheads


Contact info

4.9

Excellent

TrustScore 5 out of 5

915 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Job done. No fuss. Excellent service

Would I use MJP again? Undoubtedly yes. Why? Prompt responses, good communication, and helpful when you need things explained to you. The online portal is excellent be that communication, upload of documents or balancing the financials. It would be fair to say there are cheaper conveyancers out there, but I am more than happy that MJP justified what I paid in what has not been an easy sale. Great work, and thank you. Hugely appreciated.

July 19, 2024
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Rated 5 out of 5 stars

MJP were Excellent

MJP were very good throughout the whole conveyancing process.
The online portal showed every communication, event and financial transaction with date and time stamp. We were able to track anytime.
The messaging response through the portal was excellent, usually on the same day.
We were thoroughly satisfied and would use again.

July 16, 2024
Unprompted review
Rated 5 out of 5 stars

Returning Client

Wouldn't use anyone else for my house sale/purchase. MJP are fantastic, always communicate well and I don't have any complaints.

July 15, 2024
Unprompted review
Rated 5 out of 5 stars

If I could give 10 stars I would!

If I could give 10 stars, I would. MJP have been absolutely fantastic from start to finish. Usually, purchasing a house is a very stressful and taxing experience. This was definitely not the case this time around! MJP were quick, efficient, organised, clear and concise with everything they did on this sale for us. The online portal is amazing - it is easy to use and keeps you continuously updated throughout the process. I never once felt that I was waiting for them to get back to me or wondering what was going on. I always felt well informed and up to date which is such a huge thing when going through this process. Because of MJP, our house purchase experience has been a really easy, stress free, positive experience and I cannot recommend them enough. They’re worth every penny!

July 13, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent for the second time!

This was the second time we've used MJP and they were excellent again. We found the portal really useful and enables us to provide what's required and see what's happening without the need to phone and ask.

We recommended and will again ourselves in the future. David.

July 8, 2024
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Rated 4 out of 5 stars

This company was recommended to me and…

This company was recommended to me and I would recommend them to others, as long as you have an idea of the process and what to expect. As a FTB there were some things that I had to look into myself and ask a solicitor that I know personally as not all things were explained in full. That said they were extremely quick to respond to enquiries via the portal and this is easy to use and pretty clear on most points. I did feel that unless I did some of the chasing and pushing them to chase; that things wouldn't have moved along. They may have been doing things in the background but this isn't always obvious. Once to the point of the exchange the new team were really speedy and great at communication. Thank you!

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

I would highly recommend this company

I would highly recommend this company. From the very beginning they were helpful right through to completion. Very easy to communicate with and always prompt replies. Don't be concerned it is online.. it didn't cause us any hassle, in fact it was probably easier than dealing with a “high-street” company.

June 28, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent solictors

MJP have been excellent throughout our house sale and purchase.
The online journal provides an instant update to what is going on between all solicitors and estate agents.
They respond to questions usually in minutes.
The unfortunate downside to this transparency is seeing how utterly useless all other solicitors are in comparison.

June 27, 2024
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Rated 5 out of 5 stars

Quick, convenient, excellent value for money

As a first time buyer I was initially hesitant with MJP as they were online only, I read the reviews both on google and here and decided to go with them. I'm so glad I did, honestly they've been great, they're quick with responses, every time I heard back within 4 hours or by 9am the next working day. They're extremely thorough and efficient, and yet over a grand cheaper than the conveyancing services my estate agent attempted to sell me. Will definitely use again next time. Thanks MJP!

June 27, 2024
Unprompted review
Rated 5 out of 5 stars

We are a returning client and received…

We are a returning client and received excellent service. Emma, Dominic, and the Team have been efficient at all times. Answered all our questions and queries and explained the whole process. They took care of everything with such refreshing professionalism.
I would recommend them and use them again.

May 29, 2024
Unprompted review
Rated 5 out of 5 stars

The Gold Standard in Online Conveyancing

This was my 3rd or 4th time using MJP Online conveyancing. I honestly cannot fault it. Their pricing is very competetive and if you think this is a budget online service, then forget it! This has to one of the best, if not THE best! Their online portal allows you to get instant live access to every development so you can respond swiftly and accordingly. You can see and monitor the status of everything. The staff are super polite and super professional and you always get the feeling they go the extra mile for you. Honestly, it's an 11 out of 10 for me. Thank you MJP.

June 12, 2024
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Rated 5 out of 5 stars

Efficient and Transparent Online Conveyancing

I recently used MJP Conveyancing to sell my house and I couldn't be happier with the experience. The entire process was conducted online, which made it incredibly convenient and easy to manage. I particularly appreciated the fact that multiple solicitors worked on my case, ensuring a thorough review at each step.

Communication was excellent – MJP was always quick to respond to any questions I had. The online portal provided a clear record of the progress being made and the hours worked on my case, fostering transparency throughout the process. The fees were reasonable, and the overall experience was smooth and stress-free.

I wouldn't hesitate to use MJP Conveyancing again in the future and would highly recommend them to anyone looking for a reliable and efficient online conveyancing service.

May 31, 2024
Unprompted review
Rated 5 out of 5 stars

MJP really surpassed my expectations

MJP really surpassed my expectations. I've just used them to sell my house, and I'm honestly not sure how my experience of working with them could have been better.

They were extremely prompt throughout the entire process. Every single time I contacted them, I received a reply within a couple of hours, usually sooner. They kept me informed regarding buyer correspondence and actions, and while most of this contact was carried out through online messaging, they were happy to arrange a telephone call when I wanted to discuss a matter in more depth.

They were also organised, giving me a clear sense of what forms I needed to fill out in order to exchange contracts as soon as possible.

And all this for a very reasonable fee! I won't hesitate to use them again in the future.

May 30, 2024
Unprompted review
Rated 5 out of 5 stars

Great efficient quick service

This is the 2nd time we have used MJP, the first time buying our first time and this time 5 years on selling our home.

Their service is super efficient and quick. They have a journal where you can see all the communications which are updated live and they are always efficient with their service.
They are not the cheapest and do have extra fees if your property has a management company etc but their service is top class.
Highly recommended and will be using to buy my next home too.

June 6, 2024
Unprompted review
Rated 5 out of 5 stars

Efficient and low priced solicitors

While I was skeptical initially about this firm due to the low price and horror stories about cheap solicitors, the experience was quite smooth. The online platform while confusing in the beginning is quite intuitive. Its difficult to reach them on the phone they are very responsive online (usually answer in less than 1h in enquiries in their platform). The only downside is that it seems that multiple different people handle your case so there is some risk for miscommunication and repetition of the same info. However whatever problem came up, was solved in the end. Given their fee levels, they are super recommended.

June 6, 2024
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Rated 5 out of 5 stars

Quick to respond

This is my third time moving house and MJP are by far the best I've used so far. They are very thorough and quick to respond to your queries. Highly recommend!

May 28, 2024
Unprompted review
Rated 5 out of 5 stars

Highly professional and efficient

At first we were a little sceptical at how MJP quoted so much cheaper than local Hertfordshire solicitors but the service we have received has been exceptional. The online portal is easy to use and the team responds very quickly. Being first time buyers we felt supported and informed the whole process, would highly recommend.

May 21, 2024
Unprompted review

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