Everything went smoothly. The table I purchased was in good condition, the service in the warehouse was good. The only thing which did not go well was the invoicing. There was supposed to be a 10% dis... See more
Company replied
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See what reviewers are saying
In general I love their business idea, buying something pre loved instead of something new. They offer a wide spread of furniture and interior to reasonable prices. I bought a piece of furniture which... See more
First: you carry quality pieces. 2nd the price was a bit irresistible. 3rd the chat/email was top notch: quick, specific, helpful. 4: you allowed us a pick-up time during your non-regular open hours.... See more
Company replied
Overall very good experience. Definitely will use again. 4 stars, because when choosing delivery would prefer to know that’s they don’t bring it in the apartment. Otherwise would be happy to pay extra... See more
Company details
Written by the company
The marketplace that removes the hassle of buying and reselling pre-loved furniture. Extending the life of great design since 2019.
Contact info
Helsinki, Finland
- asiakaspalvelu@mjuk.fi
- mjukhome.com
4.3
Excellent
3K reviews
Replied to 20% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good seevice
Bough a sofa, got it in a week. Loved the service and the delivery guys were really nice.
March 17, 2026
Everything was fluid and worked well...
March 9, 2026
Good delivery
Good delivery, clear process. Taking contact was not easy, seeing the item before home delivery was tricky and imperfect
February 23, 2026
Great shop with lots of style!
Product is exactly as described and shown in photos - classy design as expected.
February 18, 2026
I have not received my order…
I have not received any shipping details and I have not received my order.
January 27, 2026
Reply from Mjuk
Hi Beverly! My apologies for the delay in our response. I checked the order details and seems like everything went alright in the end? :)
We recently expanded our operations to include all EU countries. As a result, delivery times outside of Finland may be slightly extended. However, we do our best to process all orders as effectively as possible. Thank you for your feedback!
- Henna / Mjuk
Great service, recommended
Great service and helpful carriers helped with carrying the product all the way to 4th floor! 5/5.
The damage in the corners were a bit more nuanced then it was visible in the images, so there goes 4/5.
January 14, 2026
Very nice furniture at good price
January 19, 2026
This is the worst site I have ever…
This is the worst site I have ever ordered from, the delivery was very late and finally when the stool arrived it was the wrong color. The communication via email was very difficult and slow.
December 30, 2025
Unprompted review
Everything went well.
December 10, 2025
everything went on good so great…
everything went on good so great experience. 5 stars service
December 7, 2025
Unprompted review
Overall very good experience!
Overall very good experience. Definitely will use again. 4 stars, because when choosing delivery would prefer to know that’s they don’t bring it in the apartment. Otherwise would be happy to pay extra. Had to search for help elsewhere to bring it to the 5th floor apartment.
October 29, 2025
Helpful customer service & quick delivery
Helpful customer service, quick delivery. Products match the descriptions and pictures on the website. Happy with my purchase!
April 1, 2025
Toppen ……..
September 25, 2025
Good products and service
July 30, 2025
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