Mmilo Modern Furniture Reviews 

409
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Not a great experience unfortunately! Product is faulty but the customer service team refuse to see the issue - it’s blatantly obvious! Such a shame as you buy in good faith and get let down by compan... See more

Rated 1 out of 5 stars

Quick delivery, hence 1 star. Sadly, table was not fit for purpose and somewhat different from online images so I had to return it. The table was £69.99 and it cost me over £26 to return as the com... See more

Company replied

Rated 1 out of 5 stars

Paid for item .. never received item even when receiving two tracking numbers ... finally refunded... the chairs remained for sale whilst they were out of stock ... rubbish

Company replied

Rated 1 out of 5 stars

The delivery was pretty prompt which was good but one of the chairs was damaged and the wrong legs came for all the chairs. I understand, these things happen. When I called the support staff were ve... See more

Company replied

Company details

  1. Furniture Store

Information provided by various external sources

Operating since 2012, we have 7 years of experience in providing high-quality contemporary furniture to clients nationwide. This means that when you come to us for your chairs, tables, tv units, side tables, you can rest assured you’re in capable hands. Our aim is bringing affordable beautiful designed furniture to every home. "Stop labelling, start living". Mmilo is dedicated to ideas and innovation, we create effective solutions for a diverse mix of clients including restaurants, bars, hotels, offices as well as architects and designers. We are passionate about furniture, so we launch new products every month. We are hungry to grow our business which we always recruiting enthusiastic people to work with us. Our approach to a brief is simple: we listen, we interpret, we deliver. the relationships we build are strong, our clients come to regard us as an integral part of their team. We run a best price guarantee too, meaning you’ll be sure to benefit from excellent value for money. We offer big discounts for bulk orders, so the more you buy, the more you save. As well as focusing on providing unbeatable value, we deliver the highest standards of customer service. Our team are available from 9am to 5pm and are standing by to take your call. So that we don’t leave our customers waiting, we hold £5 million worth of stock ready for next day dispatch and our dedicated fleet of trucks operate around the clock. We provide delivery to UK mainland, Northern Ireland, Scottish Highlands or islands addresses. We can send our products to both business and private addresses, ensuring our customers benefit from maximum flexibility. No order is too big or small for us. Whether you’re after one product or a hundred, we are on hand to help. Our furnishings come with a 14-day trial period too, meaning you can enjoy the peace of mind of knowing you can return the goods if they aren’t suitable. To see why we’re the UK’s #1 contemporary furniture company, take a look around our website or get in touch. You can also check out our product range in our catalogue. Above all Mmilo enables you to realise your vision.


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1.1

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TrustScore 1 out of 5

409 reviews

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(409)

1 review in the last 12 months

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Rated 1 out of 5 stars

Bad quality bar stools

We had 4 bar stools , the derby padded stool. The quality was awful , the holes do not line up with the seats or backrests .

Do believe this is an easy assemble should anyone buy these stools ,

July 26, 2024
Unprompted review
Rated 1 out of 5 stars

Check before even opening! They blame you anyway!

Not a great experience unfortunately! Product is faulty but the customer service team refuse to see the issue - it’s blatantly obvious! Such a shame as you buy in good faith and get let down by companies who choose to blame you as the purchaser. A great shame as I had high hopes! Another company full of greed in a cost of living crisis!

December 12, 2022
Unprompted review
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Rated 3 out of 5 stars

Next day delivery didn’t happen which…

Next day delivery didn’t happen which was disappointing as I was waiting in all day, this should be offered for f it can’t be achieved.

June 13, 2019
Unprompted review
Mmilo Modern Furniture logo

Reply from Mmilo Modern Furniture

Hi Claire,

Thank you for taking the time to post a review we appreciate customer feedback as it helps us to improve our service.

I am sorry to hear our products was less than ample, this is very unusual. We will try to improve this issue for next time.

I will be happy to investigate this order for you if you could email me the order details to complaints@mmilo.co.uk

Thank you for shopping with Mmilo Modern Furniture,

Take Care,

Ryan
General Manager

Rated 5 out of 5 stars

Thank you I love the velvet pink chair…

Thank you I love the velvet pink chair I ordered for my skincare business. It’s so comfy and very sturdy and got delivered within 24 hours with no extra cost. Highly recommend this company brilliant service and products. Juliet

May 25, 2019
Unprompted review
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Rated 5 out of 5 stars

Great quality

Great quality, looking fantastic, great price and prompt delivery. Would definitely recommend

May 22, 2019
Unprompted review
Rated 4 out of 5 stars

One suggestion for improvement

Service was fine but it would be good to have an indication of delivery date before placing the order. This is commonplace on most websites where large goods are being ordered

May 5, 2019
Unprompted review
Rated 4 out of 5 stars

Overall good service however I ordered…

Overall good service however I ordered some chairs and they cancelled my order advising they had sold out. So I went straight into their website and ordered some more of the same chairs. I then replied to customer services asking why they had cancelled my order and stated they have none in stock when I had managed to order the same chairs on their website afterwards. They immediately apologised and advised they don’t know why they advised that. For the inconvenience they offered to send both orders out but only charge for one order which I was surprised by but happy they rectified it quickly and I have my order :)

February 10, 2019
Unprompted review
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Rated 5 out of 5 stars

ezcellent chairs

Really pleased with the quality of the chairs, instructions took a little bit of working out but we got there in the end!

January 15, 2019
Unprompted review
Rated 5 out of 5 stars

Blue velvet chair.

My chair arrived promptly and well packaged. There was very little to do except to screw in the legs, which was done quite easily. For an occasional chair the quality is good, and just as described. Thank you.

January 14, 2019
Unprompted review
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Rated 5 out of 5 stars

5 star service and products

The 4 chairs and two other chairs I purchased are excellent. They go perfectly in my new kitchen and are perfect for my new kitchen table. I would recommend Milo as a company to deal with. Answered my questions promptly and received my goods very quickly, I will certainly be using them for future purchases. Glen Davidson

January 8, 2019
Unprompted review
Rated 5 out of 5 stars

I bought 8 chairs from Mmilo via e-bay…

I bought 8 chairs from Mmilo via e-bay which arrived promptly. When they arrived there was an issue with one of the chairs. I contacted Mmilo via telephone, they were very helpful and I received a replacement chair within a matter of days. Incidentally, the chairs were exactly as described and are very comfortable. I wouldn't hesitate to use this company again.

January 8, 2019
Unprompted review

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