Fast and efficent. Sometimes when ordering anything online it can be a bit of a gamble with results sometimes more kften than I'd like it turns up not being what you expected. You guys delivered jus... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have used Mobile-Mate on a number of occasions always have excellent service. From placing my order to my items received at my post office box, is always fast and smooth. I will continue to use thi... See more
Products were a perfect fit for my phone. They arrived promptly and in great condition. Shipping updates kept me informed on delivery.
I was surprised at how quick the delivery was I got my parcel in 2 days. Exactly what I ordered a back cover for my old mobile and very happy that Mobile Mate stills sells mine when I cant find them a... See more
Company details
About Mobile-Mate
Written by the company
Mobile-Mate is a very successful online company that specialises in providing a huge range of high-quality accessories for phones, tablets and other devices at competitive prices.
With our years of experience, not only do we provide great service, expert knowledge and customer satisfaction; we pride ourselves on going above and beyond our customers' expectations in pricing, product range & quality, and customer service.
We know what accessories will match your needs, and we are committed to meeting and exceeding your expectations.
Whether you're looking for a genuine leather case for your iPhone 13, an in-car charger for your Samsung device, or a case for your older phone that no one else seems to stock - we will provide you with exactly what you're looking for, and much more.
We provide a secure and easy-to-use online transaction system. We use an efficient, trackable Express Post-based delivery system that will deliver our products direct to your nominated address quickly and safely. And you can always contact us with your questions and comments - we'd love to hear from you.
Visit Mobile-MateMobile-Mate - Australia's Mobile Accessories Specialist
Written by the company
- Shop with Confidence - Excellent Service and Reliable Delivery
- At Mobile-Mate we are committed to providing the best customer service possible. Our priority is to help you find and receive the exact products you are looking for as quickly as possible. Your satisfaction is our guarantee.
Customer Satisfaction Guarantee
Exchange or refund within 3 months of purchase - we guarantee your satisfaction
Mobile-Mate is determined to ensure customer satisfaction at all times, so any purchase you make is backed by a total satisfaction money-back guarantee. If you are unsatisfied with your product within 3 months after purchase, simply email us and an exchange or refund can be arranged.
Contact info
PO Box 3484, 3150, Wheelers Hill, Australia
- sales@mobile-mate.com.au
- mobile-mate.com.au
4.8
Excellent
24K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
cover wasn't correct for phone
September 21, 2026
As described and good quality.
September 21, 2026
The product was better than expected
The product was better than expected. (Exceptional Value)
delivery time again exceptional considering our location.
I am impressed
Keep up the good work.
A very happy customer.
September 23, 2026
all good thankyou
September 23, 2026
I ordered 2 Samsung charges (which are…
I ordered 2 Samsung charges (which are great). I received them in the mail the next day, well packaged, awesome service, great prices. I've ordered numerous things from them over the years, and I can not fault them at all. Will 100% order again! Amazing company and amazing service.
September 21, 2026
Love mobile mate
Love mobile mate have used them so many times, plenty of products fast service and postage.
September 23, 2026
Easy ordering Fast delivery
September 22, 2026
Excellent products and service
The products received were as we expected and just the same as the photos and description. They arrived very promptly after the order was placed.
September 21, 2026
Always excellent
Always excellent, great customer service, responds to questions quickly and delivers immediately. Will keep coming back.
September 22, 2026
Quick easy transaction
Quick easy transaction. Fast despatch, reasonable cost and postage.
September 22, 2026
Easy transaction & fast delivery
September 21, 2026
Easy to order Good price
Easy to order Good price. Quick delivery. Product as described.
September 16, 2026
I Highly Recommend Mobile-Mate.
I've ordered from Mobile Mate several times for various items and every time they have provided great customer service, product range, product quality, online ordering experience, care with packing and prompt delivery. They are my go to business and I highly recommend them to everyone.
September 14, 2026
Returning customer as always happy with Mobile Mate
fast delivery and product as described. Very happy with quality of phone case
September 15, 2026
Product is exactly as described
Product is exactly as described
Great quality speedy delivery
My third purchase and every time it’s been seamless
September 18, 2026
Great product
Great product. Excellent quality.
Excellent service.
Would purchase again
Thanks
September 17, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.