Great price paid. Excellent and easy to use website. Money paid into account very next day, after sending mobile phone to company. Can't ask for anything more! Will certainly use again. Well done and... See more
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Review summary
Based on reviews, created with AI
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Based on these reviews
The process to order my phone and iPad was simple. Everything was quick and simple via my employer. Items were received very quickly and they cannot be distinguished from being anything other than b... See more
Communicative over email, made the whole experience seamless and easy. Managed to get £85 for my 'poor' iPhone 11 Pro Max which I felt was a good deal compared to other trade ins. This meant I was abl... See more
I ordered a yellow iPhone 11, waited for 72 hours and it didn’t arrive. Unfortunately they were low in stock so i chose an alternative colour and needed the phone urgently as it was a present for my... See more
Company details
- Telecommunications Service Provider
- Cell Phone Recycling and Unlocking Service
- Cell Phone Store
- Mobile Phone Repair Shop
- Online Marketplace
- Payroll Service
Written by the company
We provide eco-friendly tech, including via innovative employee benefit schemes that provide a cost saving for both employer and employee. Designed to support remote or hybrid work policies our schemes also help you towards your environmental sustainability goals.
Contact info
1st Floor, Atlantic House, Gomm Road,, HP13 7DJ, High Wycombe, United Kingdom
- 02030111040
- support@mobileadvantage.co.uk
- mobileadvantage.co.uk
4.3
Excellent
190 reviews
Replied to 37% of negative reviews
Typically replies within 1 month
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Prompt delivery
March 30, 2026
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Fantastic service and products
The service was so slick, easy to choose a new reconditioned phone, clear pricing, details and conditions. Also great system for recycling old phones. I was not expcecting my smashed up phone to be bought back but it was and I really valued that environmentally and fonancially!
March 24, 2026
I have never found the money that they…
I have never found the money that they say they paid me - plus a bonus as well. I send emails and get no answers. As far as I'm concerned, they are cheats...I'm down £40 unless they tell me where it is!
February 25, 2026
Reply from MobileAdvantage
Thank you for your review. We’re sorry to hear about the confusion and appreciate the opportunity to clarify the situation.
We have already informed you previously regarding this matter, however we are happy to clarify again for full transparency.
We have reviewed your account and can confirm the following:
• Your orders were for £9.99 and £4.99
• Both payments were successfully processed on 18.02.2026
• There is no £40 payment or bonus amount associated with your order
• No bonus codes or additional credits were applied
We would also like to reassure you that we have never missed any payments, and all valid payments are processed and issued correctly through our system.
If you are unable to locate the payments in your bank account, we recommend checking your statement for 18.02.2026, as transactions may sometimes appear under a different reference or show as pending/cleared depending on your bank provider.
We are always happy to help and would encourage you to contact our support team directly so we can investigate this further with you and ensure everything is fully resolved.
Reply from MobileAdvantage
Thank you so much for your kind feedback! 😊
The best prices to sell your device
The best prices to sell your device! Very quick service, money received within 24h !!!! Highly recommended
March 24, 2026
Reply from MobileAdvantage
Thank you so much for your wonderful feedback! 😊
We’re really pleased to hear that you were happy with our pricing and that the process was quick and smooth for you. It’s great to know you received your payment within 24 hours and had a positive experience with our service.
We truly appreciate your recommendation and your trust in us. If you ever need anything in the future, we’re always here to help.
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Reply from MobileAdvantage
Thank you so much for your kind feedback! 😊
We’re really happy to hear that you’re pleased with our products. Your support means a lot to us and we truly appreciate you taking the time to share your experience.
If you ever need any assistance in the future, please don’t hesitate to get in touch — we’re always here to help.
I had excellent experience with…
I had excellent experience with MobileAdvantage, not just with the website but also with the online help.
I ordered iphone but didnt get the approval in time from my company HR so it was very convineant to cancel the delayed iphone and order the new iphone and also got delivery sorted out online as per my requirements.
Done have enough words to state how helpful online help was and I wish more companies learn from MobileAdvantage
April 1, 2026
Unprompted review
Reply from MobileAdvantage
Thank you so much for your wonderful feedback! 😊
We’re delighted to hear that you had an excellent experience with MobileAdvantage and that both our website and online support team were able to assist you smoothly throughout your order.
We completely understand that plans can change, and we’re glad we were able to help you cancel and reorder your device in time, as well as arrange delivery according to your requirements. It’s great to know the process felt convenient and well supported.
Your kind words mean a lot to the team, and we truly appreciate you taking the time to share your experience. If you ever need any assistance in the future, we’re always here to help.
Magnificent Magda
One of the best place to find mobiles and the way Magda handled my case is highly commendable and he is really a star. I am very happy with the service and looking forward to the product.
March 19, 2026
Unprompted review
Reply from MobileAdvantage
Thank you so much for your kind feedback! 😊
We’re delighted to hear that you had such a positive experience with us and that Magda was able to assist you so well. We’ll be sure to pass your lovely comments on to her — recognition like this truly means a lot to our team.
We’re also really pleased to know you’re happy with the service, and we hope you enjoy your new mobile once it arrives.
If you need any further help, please don’t hesitate to get in touch — we’re always here to assist.
Recommend
Great experience! The team was super friendly and went above and beyond to help me out. It’s rare to see such a great attitude these days. Thank you!
March 3, 2026
Reply from MobileAdvantage
Thank you for your kind feedback! 😊 We’re really pleased to hear you had a great experience and felt well supported by our team. Your words mean a lot to us and we truly appreciate you taking the time to share them.
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Reply from MobileAdvantage
Thanks so much for your feedback!
We’re really happy to hear you enjoyed our customer service and speedy delivery. It means a lot to us, and we can’t wait to help you again in the future 😊
Phone locked to network
Bought a phone that said it would be unlocked, but when the phone arrived it is locked to Vodaphone. They also sent the wrong colour, as they didn't have the colour I ordered in stock despite listing it as available on the website. Contacted customer support who said I would receive an unlock code within 24hrs. 24hrs passed and no code, contacted them again and it changed to 72hrs. After 72hrs I contacted them again as still not received a code. They then said another 24hrs, which has also passed with no code. I have now had the phone for over 2 weeks and I'm not able to use it. Terrible customer service.
March 16, 2026
Reply from MobileAdvantage
We’re really sorry to hear about your experience and understand how frustrating this must have been, especially after waiting so long without being able to use your phone.
We’d like to clarify a few points regarding your order. The device you received is network locked, which it should not have been, and we sincerely apologise for this. As the lock is applied by the network, we unfortunately do not have direct control over the unlocking process or the timing of any unlock codes provided. That said, we absolutely recognise this is not the experience you expected.
Because of this issue, we have offered you the option of a full refund or a replacement device, so we can put things right as quickly as possible.
Regarding the colour, we did send a letter explaining the change due to stock availability at the time. We completely understand that this may not have been ideal, which is why we also offered a return for a full refund or a replacement if you are not happy with the device received.
Our intention is always to provide clear communication and suitable resolutions, and we’re sorry if this hasn’t met your expectations on this occasion. If you’re still without a resolution, please get back in touch with us directly so we can arrange the best outcome for you as quickly as possible.
The product was great ,but the delivery…
The product was great ,but the delivery lead time let it down.
February 26, 2026
Reply from MobileAdvantage
Thank you for your feedback—we’re really happy to hear you liked the product!
We’re sorry the delivery took a bit longer than expected. While the shipping itself is handled by our courier partners and isn’t fully in our control, we completely understand how important fast delivery is.
Thanks again for your support, and we hope to serve you even better next time 😊
Excellent condition, quick delivery
The i phone I ordered for my son looks like new, comes in a nice Apple box, was good value for money and delivered quickly (within 72 hours) in time for his birthday. I would order refurbished from here again.
February 25, 2026
Reply from MobileAdvantage
Thank you for your wonderful feedback!
We’re so glad your son’s iPhone arrived in excellent condition and on time for his birthday 🎉. It’s great to hear you found it good value too! We look forward to helping you again whenever you need a refurbished device 😊
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Great experience to get a affordable…
Great experience to get a affordable newer phone
February 2, 2026
Reply from MobileAdvantage
Thank you for sharing your experience!
We’re delighted to hear you found a newer phone at an affordable price. Making quality tech accessible and hassle-free is exactly what we aim for, and we’re glad it worked out for you 😊
Second tablet bought
Second tablet bought, happy customer again. I received my device in a couple of days after ordering. Barely any scratch, yet almost half-price compared to new. Will use again!
February 3, 2026
Unprompted review
Reply from MobileAdvantage
We really appreciate you choosing us again!
It’s great to hear your tablet arrived quickly and lived up to expectations in both condition and value. Enjoy your new device, and we’ll be here whenever you need us next.
Thanks again for your continued trust!
Great price paid
Great price paid. Excellent and easy to use website. Money paid into account very next day, after sending mobile phone to company. Can't ask for anything more! Will certainly use again. Well done and thanks.
January 30, 2026
Reply from MobileAdvantage
Thank you for such a fantastic review!
We’re really pleased to hear you were happy with the price and found the whole process smooth and easy to use. It’s great to know the quick payment made a difference too.
We truly appreciate your support and look forward to helping you again in the future 😊
Impressed for reconditioned phone as it…
Impressed for reconditioned phone as it look like brand new and thank you for your bussiness
January 28, 2026
Reply from MobileAdvantage
Thank you for your lovely feedback!
We’re delighted to hear you’re impressed with your reconditioned phone and that it feels just like new—that’s exactly the standard we aim for. We really appreciate your support and hope you enjoy using it 😊
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quick and honest experience
January 30, 2026
Reply from MobileAdvantage
Thanks for taking the time to share your experience!
It’s great to know everything went smoothly and met your expectations. We’re always working to keep things simple and reliable for our customers—really appreciate you choosing us.
Easy and straightforward
Really easy and straightforward to sell used tech, we sent an old iphone (no fee) and got it approved and money in our bank account within a week.
January 30, 2026
Reply from MobileAdvantage
Thank you so much for your great feedback!
We’re really glad to hear that you found the process easy and straightforward. It’s exactly what we aim for—making it simple to sell your used tech with no hassle and fast payment.
We truly appreciate you choosing us and hope to see you again in the future 😊
Never thought buying a 2 hand laptop or…
Never thought buying a 2 hand laptop or anything but the item that i bought is excellent, basically brand new. Thanks
January 14, 2026
Reply from MobileAdvantage
Thank you very much for your kind words ❤️
We always strive to provide the best quality products to keep our customers happy, and we truly appreciate your feedback.
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