Mobileciti Reviews 

107
TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

Avoid this company if you expect basic customer service. I bought a brand new phone from them and it was completely dead on arrival. It wouldn't turn on or take a charge at all straight out of the... See more

Rated 5 out of 5 stars

I travelled from Newcastle to hopefully get a good, affordable mobile phone for my 92-yr-old mother. I'm so glad I did because Jason was SO helpful; the kind of customer help and consideration that y... See more

Rated 5 out of 5 stars

Couldn't have asked for better service, it was absolutely the best. Ordered my new phone which was at an unbelievable price, so was initially a bit hesistant, why was it so much cheaper, but needn't h... See more

Rated 5 out of 5 stars

I was concerned about buying a "Refurb" product but the money I was saving I felt was worth it. I decided to pay for express delivery as I want to try the new Pocket MiFi (5g Mobile WiFi) on... See more

Company details

  1. Electronics Store
  2. Appliance Store
  3. Cell Phone Store
  4. Computer Store
  5. Department Store
  6. Home Audio Store

Written by the company

Mobileciti was established in 1999 and is 100% Australian owned and operated. At Mobileciti, we pride ourselves on offering one of the largest selections of unlocked mobile phones, tablets, wearables, robotic vacuums, drones, and cutting-edge gadgets. Since 1999, we’ve provided millions of customers with top-quality tech products, earning their trust and satisfaction. Enjoy competitive prices, express dispatch, and the convenience of in-store pickup at our Lidcombe, Sydney location. All orders are shipped the same or next business day, with free shipping available for eligible orders over $100.


Contact info

4.0

Great

TrustScore 4 out of 5

107 reviews

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No recent history of asking for reviews

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4.0

All reviews

(107)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service.

Great product, very good price and excellent customer service.

Customer service lady Jan/Jen was extremely helpful, pleasant and went out of her way to assist me. Spending extra time to transfer my data/ apps from old phone to new.

June 13, 2025
Unprompted review
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Rated 5 out of 5 stars

Great team at Mobileciti

Great team at Mobileciti. Always helpful and friendly. Speedy service whether it's online or in store. 100% recommend. Have been using their services for a few years now. Always quality products at great prices

May 11, 2025
Unprompted review
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Rated 5 out of 5 stars

Call with jane

I called Jane after my Order missed the dispatch date.

Jane was very polite, professional, and efficient.

After finding out the problem Jane called me back and resolved the issue and assured me it would be posted that day.

I got the order the next day with excellent followup.

Jane was great, 10/10

Regards,
Dan

May 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Dyson Lights

Very helpful in getting me the Dyson Solarmorph Lights!! The staff was very attentive and ensure that the product was right for me.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Recently ordered a Segway scooter from…

Recently ordered a Segway scooter from Mobileciti and was impressed by their fast delivery. I had a bit of trouble setting up the scooter initially, but their support team was incredibly patient and helpful, guiding me through the entire process. Now it’s all set up and running perfectly. Very happy with both the product and service!!!!

April 15, 2025
Unprompted review
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Rated 5 out of 5 stars

Good product and service

I’ve purchased multiple devices from Mobileciti over the years and they’ve consistently exceeded expectations. My most recent order arrived within 2 days, well-packaged and exactly as described. Prices are competitive, especially with their frequent promotions, and the customer service team is quick to respond and genuinely helpful.

It’s rare to find an online tech retailer that’s both reliable and local — highly recommended for anyone wanting a smooth, no-fuss shopping experience. I’ll definitely be back again!

April 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great purchase experience at…

Great purchase experience at Mobileciti! I ordered just before going overseas two weeks ago and was really impressed with how fast the delivery was. The team was helpful both before and after the sale, making sure everything went smoothly. Highly recommend!

April 11, 2025
Unprompted review
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