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MobileRecharge.com Reviews 10,532

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 619 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being fast, easy, and convenient, highlighting its reliability and straightforward user experience. Many appreciate the instant top-ups and the clear, simple interface, making it an excellent choice for sending recharges, especially for those living overseas. However, some people were dissatisfied with the pricing, finding it expensive and noting unfavorable exchange rates. There were also occasional issues with payments, where money was debited but the service was not received, leading to frustration and a lack of resolution. A few customers also reported problems with logging into their accounts or unexpected hidden subscriptions.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting its speed, reliability, and ease of use.... See more

User experience

People report positive experiences with user experience. Many customers praise the application and website... See more

Payment

Customers had ambiguous experiences with payment. While some reviewers reported quick and efficient... See more

Price

Consumers find price to be ambiguous. Many reviewers express dissatisfaction with high service fees,... See more

Website

Customers consistently note ambiguous experiences with the website. Many reviewers praise the site as easy to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’d give Mobile Recharge five stars, but I’m giving four because it’s expensive. Rebtel is cheaper, but it has logged me out before, making my credits inaccessible. I prefer Mobile Recharge for its co... See more

Rated 4 out of 5 stars

All my orders have been professionally executed. I think the company is doing a great job! I also think the Sales(reductions) are not evenly distributed. Some countries are neglicted.

Company replied

Rated 4 out of 5 stars

They have more than one choice to recharge a phone in Tigo Honduras. They do not explain the difference. I cannot tell what each level is. It would be nice to have a detailed explanation.

Company replied

Rated 5 out of 5 stars

A bit expensive but they're the best!!! They force you to use their exchange rate with is not an exchange rate really. Plus they add a fee. Anyhow, they've never let me down and made my life easie... See more


Company details

  1. #30 of 59 best companies in Telecommunications Service Provider
  2. #28 of 50 best companies in Internet Service Provider
  3. #8 of 19 best companies in Mobile Network Operator
  4. #9 of 19 best companies in Phone and Internet Service

About MobileRecharge.com

Written by the company

Founded in 2012, MobileRecharge.com is the website that helps expats send credit to their loved ones’ mobiles. MobileRecharge.com covers over 100 countries and more than 300 mobile operators.
The safe transactions, attractive daily promotions and user-friendly interface make MobileRecharge.com a reliable partner for all those when living abroad who want to keep a close relationship with their families and friend back home. For more info, visit:

Written by the company

24/7 Customer Service

Recharge Mobiles Online

With over 20 years of experience, we deliver security and reliability

With MobileRecharge.com, it's easy to make your family and friends happy! It takes only seconds to top up their mobiles back home. Fast and secure mobile recharges, exciting bonuses and more.

  • Fast & secure top up service
  • Send credit to any of the 160 countries
  • Refill minutes & data in 3 easy steps
  • Great offers for instant top-ups
  • Stay in touch with family & friends

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

11K reviews

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Rated 1 out of 5 stars

Recharging my Spanish number wend oke

Recharging my Spanish number wend oke.
Recharging two French Lyca-sims worked for a day. They do not contact Lyca to solve the problem.
Lost 45 euros.

February 2, 2026
MobileRecharge.com logo

Reply from MobileRecharge.com

Dear Wim,

Thank you for choosing MobileRecharge.com.

Lycamobile PIN Prepaid Credit France has confirmed that order 40923935, placed on 02/02/2026 for a mobile recharge has been successfully processed.

Please note that this transaction is PIN based, and not an RTR (real-time recharge).

To redeem the credit, please follow one of the next options:

- Dial *131* then your 13-digit recharge code followed by # then press the call key to credit your recharge

🚩 If after receiving the recharge, there is a problem with the service, we kindly advise you to please contact you mobile operator directly.

We appreciate your patience.

Drop us a line if you need further assistance with this inquiry.
For any other inquiries, check out our Help Center at:
https://www.MobileRecharge.com/help_center.

Rated 1 out of 5 stars

The exchange rate they give when you…

The exchange rate they give when you try to mobile recharge absolutely rip off !
Money gram and Weastern Union rate was 86.10 but mobile recharge apps gave me 56.23 converted from Australian dollar to different currency.
This is absolutely rip off .
I don’t recommend to anybody use this apps.
I’m going to uninstall now .

February 2, 2026
MobileRecharge.com logo

Reply from MobileRecharge.com

Dear customer,

Thank you for sharing this opinion openly! It is important to mention that Mobile Recharge is a transfer of goods service, not a currency exchange one. Which requires different international protocols than an exchange service. All transfer of goods services, including all international Mobile Recharge services abide by these protocols. Multiple international transactions are involved.

What we can assure you of is that we line up with the most competitive ones, and our prices are also among the best on the international market.

Thank you for your understanding and your trust!

Rated 1 out of 5 stars

Gambia discount

MobileRecharge need to look into discounts for Gambia. I have been a customer for over 1 year. I was away for 3 months so I didn't make a purchase
I recently made a purchase and still nothing. A little can go a long way.

January 30, 2026
MobileRecharge.com logo

Reply from MobileRecharge.com

Dear Nicole,

Thank you for your feedback.

We always welcome comments and suggestions from our customers and we constantly strive to improve the services we offer.

Please keep an eye on our newsletter as we usually notify by email about coupons and promotions. In the meantime, as a token of appreciation for being a long time customer, a coupon has been enabled for your account; this will provide a $10 discount for your next order. the coupon will be available on the checkout page.

Thank you for your business, and keep in touch!

Don't forget we provide 24/7 live Customer Support, so contact us anytime night or day or check out our Help Center at:
https://www.MobileRecharge.com/help_center.

Rated 1 out of 5 stars

Stay Away from MobileRecharge.com

Stay Away from MobileRecharge.com - Pure Ripoff!
I've tried multiple times to top up through MobileRecharge and every single time it's the same bullshit:

Money gets IMMEDIATELY debited from my account
No credit arrives
Then comes some lame email with "Fraud Prevention" nonsense

"Fraud Prevention" - the cheapest excuse ever!
Apparently this company has ZERO clue how to configure their own system properly. They can't even distinguish between real users and fraudsters. Instead, they just take your money first and then deny service with some made-up security reasons.
They have my money, I have NO credit!
Support is a disaster - copy-paste responses, no real solutions. They think you're stupid with their "security policies". In reality, their system is just garbage and they have no control over their own platform.
USE LEGIT PROVIDERS INSTEAD!
Ding or Recharge work 1000x better - the credit actually arrives and you don't get screwed over. With them there's no "Fraud Prevention" theater because they actually have their systems under control.
Bottom line: MobileRecharge.com = Money gone, no credit, only excuses. Complete waste of time and shady as hell!
AVOID AT ALL COSTS!

February 1, 2026
Unprompted review
MobileRecharge.com logo

Reply from MobileRecharge.com

Dear user,

We appreciate you taking the time to share your experience. We're sorry to hear about the issues you've faced with your top-ups and the frustration it has caused.

We value your feedback and we can assure you all the measures taken were to prevent future possible fraud attacks.
Plus, please note that the blocked amounts will disappear from your bank account in 3-5 business days. Please give it some time for the balance to update.

We aplogise once again for the experience!

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