Mobile Tyre Buddy LTD Reviews 

303
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 182 reviews, reviewers overwhelmingly had a great experience with this company, emphasizing how helpful the team is when unexpected emergencies happen. Customers frequently praise the rapid response times, noting that technicians arrive quickly and resolve roadside problems with great efficiency. People constantly highlight that the staff members are extremely polite, friendly, calm, and professional during very stressful situations on the road. Some reviewers were not happy with unexpected extra costs, mentioning sudden price increases and additional charges demanded right after the work was finished. A few other people also felt frustrated because they received poor communication regarding expensive bills, unexpected fees, and low quality budget replacement tyres.

What people talk about most

Service

Reviewers highlight positive aspects of service, praising the fast response times and professional roadside... See more

Staff

Customers had positive experiences with staff, highlighting helpful and efficient service from both telephone... See more

Price

Consumers find price to be ambiguous, with highly mixed feelings regarding the costs involved. Some reviewers... See more

Response time

Clients share positive opinions on response time, noting that calls are answered immediately and technicians... See more

Customer service

Users describe positive interactions with customer service, highlighting excellent communication and support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Called them at 8:00pm the night before as tyre had gone flat and needed a replacement. Arranged for an appointment the following morning for between 9:00 - 10:00am and paid a reasonable deposit. The f... See more

Company replied

Rated 5 out of 5 stars

Top class guys. Return customer and won’t use anyone else. Zaheed was brilliant getting my nut out, all within 15/20 minutes and even secured the car with rocks and bits he could find. Recommend these... See more

Company replied

Rated 5 out of 5 stars

We got a flat tyre, after a lovely day at a local attraction. I googled Tyre Buddy, their response was quick. They courteously listened to my problem & gave me clear instruction of price, timing plus... See more

Rated 5 out of 5 stars

Getting a new tyre fitted was the easy part, quick, efficient but expensive but it was a mobile service after all. The only problem I had was I waited for a week for an invoice, which is ridiculous. T... See more

Company replied


Company details

  1. Tire Shop

Written by the company

We offer a 24/7 mobile tyre fitting service. We will ensure that we offer you the best possible emergency call out service when you need us the most. Have you broken down and are looking for roadside assistance? Look no further we are here to help! Have you had a puncture in the middle of nowhere with no spare wheel and are looking for assistance? Look no further mobile tyre buddy is happy to help. We can change your Tyre on the spot anywhere you may be. We have a fleet of vans that carry the equipment you find in a garage all in the back of a van!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

303 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.4

All reviews

(303)

182 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Quote Increased After Agreement

Quoted one price, I agreed, then quote was edited (on WhatsApp) with an increase with no acknowledgement or explanation. Luckily I had not passed on any of my details prior to this and I said "thanks but no thanks". Trust lost at that point. Who knows what they'd have charged me once they got here.

May 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Fast speedy response

Fast speedy response! Other companies couldn’t do until tomorrow - these guys were with me in 65 minutes! Outstanding and will use again if needed, Thankyou

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

Phenomenal service

Phenomenal service. I contacted them via WhatsApp at 9pm on bank holiday Monday due to a flat tyre and the car was needed for the school run in the morning. The tyre was fitted at 10.30pm and I am in a pretty remote part of Hampshire. Simply faultless.

May 4, 2026
Unprompted review
Rated 5 out of 5 stars

Emergency service recommendation

Got a puncture tyre on a busy road during rush hour. A friend recommended this company. They were professional and helpful on the phone. The inquiries and payment instruction were clear. The team member who arrived was right on time and he was friendly, polite and professional. I haven't compared prices with other companies so I cannot rate the pricing. However, they saved the day so shout out to them.

May 1, 2026
Unprompted review
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Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs. I had a Tyre replaced that went flat after 20 miles. Trying to get any response after payment from Mobile Tyre Buddy has been impossible. I’ve spent days sending messages with no reply. They will be very responsive at first but if something goes wrong you’ll be left with zero accountability or follow up. Use a reputable provider and avoid these guys at all costs.

April 17, 2026
Unprompted review
Rated 1 out of 5 stars

Member of staff thinks its a great idea…

Member of staff thinks its a great idea driving down the motorway cutting people up and then slowing right down in the middle lane to use their mobile phone with both hands. Not a good look for the company at all.

April 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent service with Sam on the phone…

Excellent service with Sam on the phone going above and beyond to help us, after searching for a fitter on a Sunday morning bless her she found someone who was here within 15 mins, such brilliant service fixed the tyre and with expertise. Would highly recommend this company and will pass on the word to friends and family. Thank-you Sam

April 12, 2026
Unprompted review
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