Mobilise Reviews 

259
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Mobilise provide a great support network for Carers. Loads of useful information & interesting articles. It connects people from all over the UK into a community who listen to each other & communicate... See more

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Rated 4 out of 5 stars

My partner who has been long term disabled from his cerebral bleed age 54 and is now 79. The need for you is more apparent as I am worn out with the long term care and getting the emails is very sup... See more

Company replied

Rated 2 out of 5 stars

I had came to get my phone repaired at least 3 times from this shop. my first time coming, i had an ink leak in my screen and i thought i’d pop in and get a brand new screen. i noticed a few weeks lat... See more

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Rated 3 out of 5 stars

Too much digital push. Little separation of types of carers. Early days, but unimpressed so far.

Company replied

Company details

  1. Consumer Advice Center
  2. Information Service

Written by the company

Mobilise is the online service that harnesses the collective knowledge, wisdom and expertise of unpaid carers and empowers those that care to thrive.


Contact info

3.9

Great

TrustScore 4 out of 5

259 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

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3.9

All reviews

(259)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

The information was clear

The information was clear, on point, well set out and accessible. It delivered essential information that I did not know and reminded to put into practice what I already knew but was not doing. Thank you.

February 4, 2023
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Reply from Mobilise

Hello Tony - thank you for taking the time to leave us a review. We're glad to hear that you found our resources useful and accessible. :)

Rated 5 out of 5 stars

It’s just good to speak and listen to…

It’s just good to speak and listen to others in similar situations.
It’s comforting to know that you are not alone and that maybe you can help/ empathise with others.

January 16, 2023
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Reply from Mobilise

Thanks for taking the time to leave us a review Jane! We're glad to hear you've been abe to find comfort from other carers in the Mobilise community.

Rated 4 out of 5 stars

In 2022 mobilise were outstanding

Until the latter part of 2022 i found mobilise to be the only organisation that could understand my needs as a carer with a disability but since the former part of 2023 I recognise that some of the staff have left that I once every few months used to confide in and due to the nature of my enquiries and support about carers conversations and adult social care needs assessments that I needed to talk about, I find it way too boundaried and there's an element of coldness that doesn't enable me to feel I can reach out. Some carers do not feel comfortable framing their circumstances on a Facebook group and I do not know where to turn. Shirley Islam was encouraging and supportive and now she's gone. If I could get the appropriate support from a local carers organisation, I wouldn't have the urge to reach out. I feel stuck now.

October 2, 2022
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Reply from Mobilise

Thank you for taking the time to leave us a review - we really appreciate your honest feedback. Our Carer Support Team has reached out to you by email. :)

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Rated 5 out of 5 stars

A great forum supporting carers

A great forum to share experiences and get advice from people going through similar to you. It makes you realise you are not alone in what you are going through. I found Mobilise at exactly the right time for me. I was struggling with caring and felt alone but Mobilise provides links to a wealth of information to help carers. The facebook group is another way to interact with carers in addition to the cuppas where you meet real carers and share advice and support each other. This is the most useful source of help I found for my caring journey.

December 8, 2022
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Reply from Mobilise

Hello Katherine - thank you for taking the time to leave us a review. :) It sounds like you've really delved into the different resources and tools we offer for carers. And so glad that you were able to find connecting with other carers helpful. Your review means a lot to us!

Rated 5 out of 5 stars

Support and advice when it’s needed

I am a lone carer and keep the tips given on the website as they are really useful and have pointed me in the right direction several times.
I don’t have the time to engage more but with this group I can dip in and out and catch up when I can. Invaluable for isolated carers. If you want to engage more you can there’s no pressure. Thank you for all your hard work!

January 21, 2023
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Reply from Mobilise

Thank you for taking the time to leave us a review. :) We're glad that you've found our carers' guides helpful and that dipping in and out works for you!

Rated 3 out of 5 stars

Cuppa meetings

I have joined a weekly evening cuppa meeting and enjoy meeting up with other carers. Daytime cuppa meetings do not suit me as I am on full time duty looking after my mum.

I have found the weekly emails from James very helpful.

January 17, 2023
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Reply from Mobilise

Dear Linda, thank you for taking the time to leave us a review! We're glad to hear that you were able to try out our cuppas despite caring for you mum. We're here to help. :)

Rated 5 out of 5 stars

Invaluable help and advice

The help and advice that I have received from members and admin has been invaluable to me. I am only recently turned from being a day time carer into a 24/7 carer and I feel a lot better about my position having joined this community

January 14, 2023
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Reply from Mobilise

Hello Suzi! Thank you for taking the time to leave us a review. We're glad to hear you've been able to benefit from our community and we're here whenever you need us.

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Rated 5 out of 5 stars

Because of my wife's worsening mobility…

Because of my wife's worsening mobility issues, we needed advice on what help is available for people with MND. Although I changed my car to enable my wife to attend hospital appointments, in the future I will need a WAV vehicle. We do not qualify for the Motability Scheme. Thanks for the advice.

December 20, 2022
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Reply from Mobilise

Hi Brian! Thank you for leaving us a review and sharing how Mobilise has been able to help. We're glad you were able to find the answers you were looking for.

Rated 5 out of 5 stars

Very helpful and useful articles

Very helpful and useful articles. Love the communication zone as you talk to people who are going through the same thing as you.

December 1, 2022
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Reply from Mobilise

Hi Alison. Thank you for taking the time to leave us a review! It's great that you find our content helpful and are part of a community here to support you.

Rated 5 out of 5 stars

Grateful. I was invited to join a few weeks ago…

I was invited to join a few weeks ago and I’ve just been amazed by the wealth of information, tutorials, chats and lots more to explore in the future. It’s looking like it’s going to be valuable tool along side my caring roll for my wife.

December 31, 2022
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Reply from Mobilise

Hi Michael - thank you for taking the time to leave us such a kind review. We're glad that you're part of the Mobilise community and making the most of our resources to support your wife!

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Rated 5 out of 5 stars

It makes me feel so much better about…

It makes me feel so much better about how I am coping when I read of other peoples experiences. There is lots of useful advice as well.

December 31, 2022
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Reply from Mobilise

Hi Irene. Thank you for taking the time to leave us a kind review. We're super glad that the Mobilise community can give you the uplift you need!

Rated 5 out of 5 stars

Great support all year round

Great support all year round. Helps my working week to get positive emails on Monday morning. Sooo good to know you are there and you care.
Absolutely delighted to have a Chrsitmas card in the post.

December 17, 2022
Unprompted review
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Reply from Mobilise

Dear Jb, thank you for taking the time to leave us a review. We're glad that you're enjoying our weekly emails and are part of the Mobilise community! Yay to the Christmas card too!

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Rated 5 out of 5 stars

Carers,join this useful resource

This is so necessary, I’ve been in “care”for many years as a caregiver,nurse and N.H.S.Ambulance Paramedic. I took early retirement to care for my wife when she was diagnosed with mitiple sclerosis.Despite many professional years in care, I wasn’t really prepared for this.Mobilise and our local care group were very,very helpful,l would not coped without them,many,thanks for all your help.Regards, Mike Barber.

January 17, 2022
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Reply from Mobilise

Thank you for taking the time to leave us a review and sharing your experience Mike. It's great to hear that you were able to find our online resources and tools helpful. We're glad you found us!

Rated 5 out of 5 stars

Coffee breaks

I still haven’t managed to join your daily tea break’s hopefully soon but I read a lot of the comments on your site

December 17, 2022
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Reply from Mobilise

Thank you for leaving us a review Sharon! We hope to see you in our online cuppas soon.

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