The wheelchair was delivered quickly, purchased in addition on same day, the seat cushion a few days later. Seat belt purchased in addition as well from another supplier. Wheelchair i am told is excel... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
The bed we ordered is amazing. Very comfortable and the price was great. A big shout out to Alps who dealt with our online order. There was a bit of a problem with the delivery, but Alps came up Trump... See more
Great quality products & value for money… speedy delivery …just waiting for them to be assembled to their true state!
I couldn’t believe the speed of the delivery. I ordered in the afternoon and it arrived before lunch time the next day. Excellent service. Many thanks
Company details
- Mobility Equipment Supplier
- Disability Equipment Supplier
- Physiotherapy Equipment Supplier
- Wheelchair Store
Written by the company
An independent business offering a wide selection of independent living aids for all budgets online and in our UK wide network of Independent NHS Mobility2You Pharmacies. We are passionate about ensuring every individual finds the perfect walker, wheelchair or mobility aid to help them get the most out of life. Our customer service team also love to help customers over the phone for those that prefer a more personal experience.
Contact info
United Kingdom
- mobility2you.com
4.4
Excellent
278 reviews
Replied to 85% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wrong item!
Had an issue with the wrong item delivered, but they were extremely quick to make sure the correct one was sent out the very next day, which my 85yr old dad appreciated very much. Thank you
July 18, 2023
Reply from Mobility2you
Hi. We are very sorry to learn of this issue. It seems that your call went into our distribution company. We apologise for the inconvenience this has caused and will look into this and rectify the matter with urgency. Thank you for your communication
Regards, Andy
Advertisement
Excellent choice and cheaper than…
Excellent choice and cheaper than everyone else. Quick delivery and very pleased.
June 26, 2023
Reply from Mobility2you
Thank you for your feedback. We try to keep a sensible range of selected products and strive to provide a good service too.
regards, Jane
Seen this advertisement for the step…
Seen this advertisement for the step the price was better than I've seen. My daughter has trouble getting out of her door bought this to help her. Nice size without being overly big. Sturdy. Does the job.
June 12, 2023
Reply from Mobility2you
Thank you for your feedback. It is always great to hear feedback on the suitability of products.
Regards, Andy
Easy to order and pay for goods
Easy to order and pay for goods. Delivery was well informed and in time. Item well packed.
June 10, 2023
Arrived on time and courier was friendly
June 10, 2023
Advertisement
good quality,price and customer service
May 27, 2023
Excellent customer services
Excellent customer services. Delivery was quick and at the specified time.
Product is as described and is of a high quality.
June 5, 2023
It was but together by my neighbour
It was but together by my neighbour. It's made me walking a lot better. I feel so safe and secure with it. All though I can't get to together for putting it in the car yet. It's still too stiff for me
May 30, 2023
Advertisement
Very good very good
May 21, 2023
Very good fantastic service
May 6, 2023
Arrived very quickly
Arrived very quickly , item looks great, just need to get out and try it 😊
May 12, 2023
Delivered on time and has nice…
Delivered on time and has nice materials would recommend to people
April 20, 2023
Advertisement
Thumbs up 👍
Very easy to deal with and delivery was in good time. Will certainly use again
April 21, 2023
The ordering process was easy and I was…
The ordering process was easy and I was kept informed of the delivery
April 16, 2023
My roller is great
My roller is great, my first one. Helping me to balance & walk at a faster pace.
April 14, 2023
Advertisement
Fast efficient service and delivery…
Fast efficient service and delivery able to track parcel. Well
Packed
April 13, 2023
I ordered my purchase (a walking stick)…
I ordered my purchase (a walking stick) and received acknowledgment and then notification that my purchase was on its way. The following day I received a phone call to say the colour I ordered was out of stock but an alternative could be sent right away. I did not want the alternative colour so agreed to wait for new stock which could be 3rd week in May before I receive it.
I am annoyed to have to wait so long especially when I had been notified that my order was already on the way.
April 11, 2023
Fast delivery
April 11, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.