MobilityPlus Wheelchairs Reviews 

9,161
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 3,238 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, helpfulness, and courteous approach, making interactions pleasant and efficient. Many people highlight the excellent service, including prompt responses to queries and efficient after-sales support. Reviewers are very satisfied with the products, often noting their quality, ease of use, and the freedom they provide. The delivery service is frequently described as fast, efficient, and reliable, with many appreciating the helpful drivers. However, some customers noted occasional delivery issues, such as unexpected arrival times, lack of notification, or unattended parcels. A few people also found certain products were not as lightweight as expected, too wide for doorways, or had small seats. Additionally, instances of missing parts or premature battery failures were mentioned, though some were quickly resolved.

What people talk about most

Product

Clients share positive opinions on product quality, with many describing items like chairs and scooters as... See more

Delivery service

Consumers find delivery service to be positive, with many praising the speed and efficiency of their orders,... See more

Service

People report positive experiences with service, often highlighting the efficiency and speed from ordering to... See more

Staff

Reviewers highlight positive aspects of staff, with many praising their helpfulness, professionalism, and... See more

Quality

Reviewers mention positive feedback about quality, with many describing products like chairs and scooters as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The lady at the Worksop store was absolutely lovely 😍 she gave us advice & was very knowledgeable about the different models of scooter in fact we bought one for me & also rang her later to purchase... See more

Rated 5 out of 5 stars

Just a great Company to deal with, and what makes a great Company, is the people who have a professional, courteous, knowledge and understanding of the disabled people's needs ! That is what sums M... See more

Rated 5 out of 5 stars

Very pleased with the service I received from MobilityPlus Wheelchairs Worksop. The staff were very helpful and were able to answer all my questions. I chose to wait for the colour I wanted and it en... See more

Rated 5 out of 5 stars

Booked appointment to review lightweight power wheelchairs which could be lifted into car boot despite my disability. Staff extremely helpful and showed me 4 models letting me test them and importan... See more


Company details

  1. Mobility Equipment Supplier

Written by the company

MobilityPlus supply premium quality electric wheelchairs at an affordable price. The company was formed out of the increasing demand for quality powerchairs at a price that bridges the huge price gap between manual and current electric wheelchair models. Our goal is to make it as easy as possible for anybody that may require a wheelchair to upgrade into a more independent, convenient method of transportation. MobilityPlus is dedicated to enhancing quality of life of our customers. The company is consistently offering the best quality and most functional mobility products, with best value and competitive pricing.


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

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Replied to 52% of negative reviews

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4.8

All reviews

(9,161)

3,089 reviews in the last 12 months

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Rated 5 out of 5 stars

Very quick delivery

Very quick delivery. Arrived when it said it would. No building required just take it out of the box and good to go. Very impressed. A very obliging and helpful delivery driver.

July 6, 2026
Rated 5 out of 5 stars

Good price easy to put together fast…

Good price easy to put together fast delivery communication with delivery could of been better as no updates to say when it would be delivered and did read delivery address as it was delivered to my home when it was for my mum overall good service

June 29, 2026
Rated 5 out of 5 stars

Excellent Customer service…

I received my Electric Wheelchair (Axion) the very next day. The delivery was great I was given a 2hr slot so was prepared to receive it.
Very easy to set up and comes fully assembled.
Never having used one before it took me a while to get used to it, but after that there was no stopping me. I've got my freedom back!
Getting in touch with customer service is a breeze, they answered almost immediately and sorted my queries out. Lovely Company who care about their customers.

June 29, 2026
Rated 5 out of 5 stars

We recently purchased the Stealth…

We recently purchased the Stealth mobility scooter and the delivery was extremely quick . We have been away in the UK for a week and it performed perfectly. Would highly recommend this product and company as servi was very fast and efficient

June 29, 2026
Rated 4 out of 5 stars

Site was easy to navigate and order…

Site was easy to navigate and order from. Wheelchair was packaged well and dispatched and received quickly. Great value for money too! Wheelchair is just what I was looking for and folds up really easily for storage. However finding it incredibly heavy even though described as ultra light weight. The instructions are very minimal and I found them hard to understand. Love the chair though, easy to work and will definitely help me get some independence back being able to go to shops etc on my own now.

July 6, 2026
Rated 4 out of 5 stars

Great wheelchair,I’ve had it for two…

Great wheelchair,I’ve had it for two years now with no major problems, the reason for 4 stars is, it is made for upto 25 stone in weight so you’d expect the seatbelt to be longer as it doesn’t fit and I’m only 19 stone also the seat could be thicker as like I say it’s meant to hold upright 25 stone so it’s not going to comfortable for anyone over I’d say 15 stone as I have added an extra cushion for comfort, the next issue is the weight, I myself being disabled can’t lift it in and out of the car or my home, I have to rely on my daughter so after thinking the wheelchair was going to give me a little freedom when I’m on my own but sadly this is not the case but it is great when I do get out so here’s the plus side of it, it does give you freedom when out and about also it is a sturdy frame and great that you can extended by 2/12 cm each side with the kit proved, this gives larger users to be comfortable without having to squeeze into the small seating area most other wheelchairs. All in all I would recommend this wheelchair but be aware of the things I’ve mentioned.

June 23, 2026
Rated 1 out of 5 stars

Lack of communication and customer support …

Ordered the chair due to short delivery time, paid extra for delivery to room of choice, however two weeks later still waiting to be contacted regarding delivery. No communication from mobility throughout this time. I have had to telephone to chase only to be told the delivery team will be in touch. I’ve still not heard anything.

June 26, 2026
Rated 5 out of 5 stars

Quick delivery …

I contacted them about an urgent foot plate replacement for my mum’s chair and they posted it out straight away. Very good customer service.

June 26, 2026
Rated 5 out of 5 stars

Very quick delivery

Very quick delivery, good soild chair , once i understood how to make it work i found it super , the instruction booklet could have been more helpful , i was trying everything on a trial snd error basis ,
Still trying to figure out some things, be useful to have a video with all the information maybe ?

June 29, 2026

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