MobilityPlus Wheelchairs Reviews 

9,170
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality and variety of products, from wheelchairs to scooters, noting their functionality and ease of use. Many highlight the fast and efficient delivery service, often receiving items the very next day with good communication. People also appreciate the helpful, knowledgeable, and courteous staff who provide great service and support. However, some customers noted that certain products were heavier than advertised, making them difficult to handle. A few people experienced product faults or missing parts upon delivery, and some reported delivery delays or poor communication regarding delivery times.

What people talk about most

Product

People report positive experiences with product, often praising the quality and functionality of items like... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency, with many... See more

Service

Users describe positive interactions with service, frequently highlighting excellent and efficient service,... See more

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, knowledge, and... See more

Quality

Reviewers mention positive feedback about quality, with many praising the excellent quality of products such... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have Peripheral Artery Disease & am struggling to walk more than a couple of feet. I therefore gave in & decided I needed a lightweight wheelchair for using indoors. I found a Carbon Fibre one, exac... See more

Rated 5 out of 5 stars

MobilityPlus ! Always 5 Star from me ! Needed Battery Bags for the holidays, because some Airlines are not happy about Power Chairs and Batteries ! Ordering is so simple and easy. Next Day De... See more

Rated 5 out of 5 stars

Absolutely fantastic help. I need spares for the incredible insta split. Having been an electric wheelchair user for 30 years this was the easiest quickest and cheapest spare parts I’ve had to deal wi... See more

Rated 5 out of 5 stars

The lady at the Worksop store was absolutely lovely 😍 she gave us advice & was very knowledgeable about the different models of scooter in fact we bought one for me & also rang her later to purchase... See more


Company details

  1. Mobility Equipment Supplier

Written by the company

MobilityPlus supply premium quality electric wheelchairs at an affordable price. The company was formed out of the increasing demand for quality powerchairs at a price that bridges the huge price gap between manual and current electric wheelchair models. Our goal is to make it as easy as possible for anybody that may require a wheelchair to upgrade into a more independent, convenient method of transportation. MobilityPlus is dedicated to enhancing quality of life of our customers. The company is consistently offering the best quality and most functional mobility products, with best value and competitive pricing.


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 52% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(9,170)

3,096 reviews in the last 12 months

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Rated 1 out of 5 stars

Lack of communication and customer support …

Ordered the chair due to short delivery time, paid extra for delivery to room of choice, however two weeks later still waiting to be contacted regarding delivery. No communication from mobility throughout this time. I have had to telephone to chase only to be told the delivery team will be in touch. I’ve still not heard anything.

June 26, 2026
Rated 5 out of 5 stars

Quick delivery …

I contacted them about an urgent foot plate replacement for my mum’s chair and they posted it out straight away. Very good customer service.

June 26, 2026
Rated 5 out of 5 stars

Very quick delivery

Very quick delivery, good soild chair , once i understood how to make it work i found it super , the instruction booklet could have been more helpful , i was trying everything on a trial snd error basis ,
Still trying to figure out some things, be useful to have a video with all the information maybe ?

June 29, 2026
Rated 5 out of 5 stars

Recommended

Website was easy to use. Delivery was very prompt. MobilityPlus staff have been very helpful with a few minor questions I had. The power chair itself is excellent. Very comfortable and easy to use.

July 3, 2026
Rated 5 out of 5 stars

Replacement screws

Whenever we’ve had any queries, they have been answered, or actioned straight away.
The staff are very courteous, & are good listeners.
Very recently we needed replacement screws, they asked for a picture of where they were needed, they arrived the following day.
All in all a very good company, with good after sales service.

July 2, 2026
Rated 3 out of 5 stars

I was told I would get a call 30…

I was told I would get a call 30 minutes before delivery which i did not, I had a missed call the evening before but they left no message.
I was called at 8am and was told he was at the door, I explained i would have to call my brother to go round and it would take 10 minutes, but the delivery person was rude and said he would only wait 10 minutes, not overly pleased.

June 29, 2026
Rated 5 out of 5 stars

EXCELLENT what can i say !

EXCELLENT what can i say ! the service was impeccable from start to finish! (MADDIE and JOSH) were very helpful and informative with all enquiries the delivery punctual and driver above and beyond if you order before a certain time you will receive within 24 hour period look NO FURTHER !

July 2, 2026
Rated 5 out of 5 stars

We visited the Worksop showroom on…

We visited the Worksop showroom on Saturday and were met by Carol who was extremely helpful and knowledgeable on all their scooters and motorised chairs. We purchased a motorised chair and it arrived today we’re over the moon with the service and chair, we will certainly be returning for all our mobility products. The showroom is absolutely outstanding, lots of room to try everything out in a safe environment.

July 4, 2026
Unprompted review
Rated 5 out of 5 stars

Great service great staff

Great service great staff
Always so helpful and supportive. Myself and my mother have bought the stealth T3 recently. We wouldn’t go anywhere else.
Unbeatable prices ⭐️⭐️⭐️⭐️⭐️

June 30, 2026

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