I have Peripheral Artery Disease & am struggling to walk more than a couple of feet. I therefore gave in & decided I needed a lightweight wheelchair for using indoors. I found a Carbon Fibre one, exac... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
MobilityPlus supply premium quality electric wheelchairs at an affordable price. The company was formed out of the increasing demand for quality powerchairs at a price that bridges the huge price gap between manual and current electric wheelchair models. Our goal is to make it as easy as possible for anybody that may require a wheelchair to upgrade into a more independent, convenient method of transportation. MobilityPlus is dedicated to enhancing quality of life of our customers. The company is consistently offering the best quality and most functional mobility products, with best value and competitive pricing.
Contact info
Unit 8-10 Thorley Fields Business Park, Wood Street, CM23 4TR, Bishop's Stortford, United Kingdom
- 01992 610 434
- info@mobilitypluswheelchairs.co.uk
- mobilitypluswheelchairs.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 52% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good Service
Emailed my requirements, dealt with speedily, paid and received my items within a day. Thank you Josh
Easy ordering
Easy ordering, fast delivery, easily assembled, very quiet and comfortable riser and recliner.
Easy to order communication very good…
Easy to order communication very good super quick delivery love my new scooter
Disappointed as it's not at all light…
Disappointed as it's not at all light as the video and the man on the phone implied. Still a struggle for my husband to get in and out the car.i couldn't go out by myself as no way could I lift it in and out my car.
Lack of communication and customer support …
Ordered the chair due to short delivery time, paid extra for delivery to room of choice, however two weeks later still waiting to be contacted regarding delivery. No communication from mobility throughout this time. I have had to telephone to chase only to be told the delivery team will be in touch. I’ve still not heard anything.
Quick delivery …
I contacted them about an urgent foot plate replacement for my mum’s chair and they posted it out straight away. Very good customer service.
Very quick delivery
Very quick delivery, good soild chair , once i understood how to make it work i found it super , the instruction booklet could have been more helpful , i was trying everything on a trial snd error basis ,
Still trying to figure out some things, be useful to have a video with all the information maybe ?
Very easy to fold and unfold it is also…
Very easy to fold and unfold it is also just light enough for one person to lift and put in the car I also like having the option to being able to take out the battery to recharge
Recommended
Website was easy to use. Delivery was very prompt. MobilityPlus staff have been very helpful with a few minor questions I had. The power chair itself is excellent. Very comfortable and easy to use.
Very well mannered gentleman taking my…
Very well mannered gentleman taking my phone call, managed to order promptly and delivered by 8am next morning extremely happy Thankyou
Replacement screws
Whenever we’ve had any queries, they have been answered, or actioned straight away.
The staff are very courteous, & are good listeners.
Very recently we needed replacement screws, they asked for a picture of where they were needed, they arrived the following day.
All in all a very good company, with good after sales service.
I was told I would get a call 30…
I was told I would get a call 30 minutes before delivery which i did not, I had a missed call the evening before but they left no message.
I was called at 8am and was told he was at the door, I explained i would have to call my brother to go round and it would take 10 minutes, but the delivery person was rude and said he would only wait 10 minutes, not overly pleased.
EXCELLENT what can i say !
EXCELLENT what can i say ! the service was impeccable from start to finish! (MADDIE and JOSH) were very helpful and informative with all enquiries the delivery punctual and driver above and beyond if you order before a certain time you will receive within 24 hour period look NO FURTHER !
We visited the Worksop showroom on…
We visited the Worksop showroom on Saturday and were met by Carol who was extremely helpful and knowledgeable on all their scooters and motorised chairs. We purchased a motorised chair and it arrived today we’re over the moon with the service and chair, we will certainly be returning for all our mobility products. The showroom is absolutely outstanding, lots of room to try everything out in a safe environment.
Great service great staff
Great service great staff
Always so helpful and supportive. Myself and my mother have bought the stealth T3 recently. We wouldn’t go anywhere else.
Unbeatable prices ⭐️⭐️⭐️⭐️⭐️
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








