MobilityPlus Wheelchairs Reviews 

9,161
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 3,238 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, helpfulness, and courteous approach, making interactions pleasant and efficient. Many people highlight the excellent service, including prompt responses to queries and efficient after-sales support. Reviewers are very satisfied with the products, often noting their quality, ease of use, and the freedom they provide. The delivery service is frequently described as fast, efficient, and reliable, with many appreciating the helpful drivers. However, some customers noted occasional delivery issues, such as unexpected arrival times, lack of notification, or unattended parcels. A few people also found certain products were not as lightweight as expected, too wide for doorways, or had small seats. Additionally, instances of missing parts or premature battery failures were mentioned, though some were quickly resolved.

What people talk about most

Product

Clients share positive opinions on product quality, with many describing items like chairs and scooters as... See more

Delivery service

Consumers find delivery service to be positive, with many praising the speed and efficiency of their orders,... See more

Service

People report positive experiences with service, often highlighting the efficiency and speed from ordering to... See more

Staff

Reviewers highlight positive aspects of staff, with many praising their helpfulness, professionalism, and... See more

Quality

Reviewers mention positive feedback about quality, with many describing products like chairs and scooters as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The lady at the Worksop store was absolutely lovely 😍 she gave us advice & was very knowledgeable about the different models of scooter in fact we bought one for me & also rang her later to purchase... See more

Rated 5 out of 5 stars

Just a great Company to deal with, and what makes a great Company, is the people who have a professional, courteous, knowledge and understanding of the disabled people's needs ! That is what sums M... See more

Rated 5 out of 5 stars

Very pleased with the service I received from MobilityPlus Wheelchairs Worksop. The staff were very helpful and were able to answer all my questions. I chose to wait for the colour I wanted and it en... See more

Rated 5 out of 5 stars

Booked appointment to review lightweight power wheelchairs which could be lifted into car boot despite my disability. Staff extremely helpful and showed me 4 models letting me test them and importan... See more


Company details

  1. Mobility Equipment Supplier

Written by the company

MobilityPlus supply premium quality electric wheelchairs at an affordable price. The company was formed out of the increasing demand for quality powerchairs at a price that bridges the huge price gap between manual and current electric wheelchair models. Our goal is to make it as easy as possible for anybody that may require a wheelchair to upgrade into a more independent, convenient method of transportation. MobilityPlus is dedicated to enhancing quality of life of our customers. The company is consistently offering the best quality and most functional mobility products, with best value and competitive pricing.


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

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Replied to 52% of negative reviews

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4.8

All reviews

(9,161)

3,096 reviews in the last 12 months

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Rated 1 out of 5 stars

I purchased a nexus mobility scooter…

I purchased a nexus mobility scooter for this firm its now four months old has issues the main one being the back wheels are knackered first they sent a front wheel out yes its a back wheels I asked for then they send me back wheels phone them back and ask for new pins for the wheels promise 24 hour delivery and yet just had a email saying they now need to speak to technical team well for something that's only four months old this shouldnt be happening i asked for a replacement scooter and was told we will send you wheels totally fed up of this and now its beyond a joke seriously wouldn't recommend this company to anyone and seriously think twice before you buy anything from them because the wonr replace items and get messed about for repairs

July 4, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered the wrong item

I ordered the wrong item. My email was responded to promptly and in a very pleasant, personal manner. They arranged collection and a very reasonable charge for postage. I would recommend them very highly to any of my friends and will definitely do business with them if I have need of them in the future.

June 29, 2026
Rated 5 out of 5 stars

Excellent Value and Service

Prompt, friendly service; a large range of mobility scooters, wheelchairs and specialist furniture, all on site and available to try out.

My wife was looking for a lightweight, foldable scooter. She liked the Stealth, but happened to say she really wanted one with a single wheel at the front, because of the tighter turning circle. It turned out that a 3-wheel version of the Stealth, called the T3, was coming into stock in a couple of weeks.

We made an appointment to visit and try it out. It was just what she was looking for; it's relatively light (around 18kg), easy to use and so simple to fold and store in a car boot. One battery gives a quoted range of 10 miles, and there is space for a second unit if required. I really liked that the battery has its own 'off' switch, to help reduce passive drain and hopefully lessen the faint fire risk that seems to be becoming associated with Li Ion batteries. Above all, it was really well priced at £700 with a new-customer discount. I've seen the same scooter elsewhere online at £999!

Would happily recommend Mobility Plus.

June 26, 2026
Rated 5 out of 5 stars

Could not have been more helpful

Could not have been more helpful, in identifying parts required on the Friday , arranging for delivery on the Monday. This allowed for use of wheelchair on the Wednesday. Thanks to all in particular, M---y
Best regards
Ian

June 19, 2026
Rated 5 out of 5 stars

The Ranger XL for me

Have to give a special mention to Maddy. She went above and beyond, in what was a difficult situation for myself.
I cannot reccommend MobilityPlus enough, this is a replacement Chair because of situations out of mine and Maddy's control.
Everything about MobilityPlus is top notch.
Having done the research for my initial Chair, MobilityPlus came top, and did not hesitate to get a replacement, the Ranger XL is a fantastic piece of kit.
Customer Service/Ordering is so simple, easy and friendly. 5 Stars from me

July 2, 2026
Unprompted review
Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Received my mobility scooter the very next day as stated. Spoke to them 3 times before purchase with questions, was able to get through easily each time, knowledgable, helpful staff. I purchased the Stealth, excellent quality at a great price! A very positive experience. Thank you

July 2, 2026
Unprompted review

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