MobilityPlus Wheelchairs Reviews 

9,171
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality and variety of products, from wheelchairs to scooters, noting their functionality and ease of use. Many highlight the fast and efficient delivery service, often receiving items the very next day with good communication. People also appreciate the helpful, knowledgeable, and courteous staff who provide great service and support. However, some customers noted that certain products were heavier than advertised, making them difficult to handle. A few people experienced product faults or missing parts upon delivery, and some reported delivery delays or poor communication regarding delivery times.

What people talk about most

Product

People report positive experiences with product, often praising the quality and functionality of items like... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency, with many... See more

Service

Users describe positive interactions with service, frequently highlighting excellent and efficient service,... See more

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, knowledge, and... See more

Quality

Reviewers mention positive feedback about quality, with many praising the excellent quality of products such... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have Peripheral Artery Disease & am struggling to walk more than a couple of feet. I therefore gave in & decided I needed a lightweight wheelchair for using indoors. I found a Carbon Fibre one, exac... See more

Rated 5 out of 5 stars

MobilityPlus ! Always 5 Star from me ! Needed Battery Bags for the holidays, because some Airlines are not happy about Power Chairs and Batteries ! Ordering is so simple and easy. Next Day De... See more

Rated 5 out of 5 stars

Absolutely fantastic help. I need spares for the incredible insta split. Having been an electric wheelchair user for 30 years this was the easiest quickest and cheapest spare parts I’ve had to deal wi... See more

Rated 5 out of 5 stars

The lady at the Worksop store was absolutely lovely 😍 she gave us advice & was very knowledgeable about the different models of scooter in fact we bought one for me & also rang her later to purchase... See more


Company details

  1. Mobility Equipment Supplier

Written by the company

MobilityPlus supply premium quality electric wheelchairs at an affordable price. The company was formed out of the increasing demand for quality powerchairs at a price that bridges the huge price gap between manual and current electric wheelchair models. Our goal is to make it as easy as possible for anybody that may require a wheelchair to upgrade into a more independent, convenient method of transportation. MobilityPlus is dedicated to enhancing quality of life of our customers. The company is consistently offering the best quality and most functional mobility products, with best value and competitive pricing.


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

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Asks customers to review

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Replied to 51% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(9,171)

3,106 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service great staff

Great service great staff
Always so helpful and supportive. Myself and my mother have bought the stealth T3 recently. We wouldn’t go anywhere else.
Unbeatable prices ⭐️⭐️⭐️⭐️⭐️

June 30, 2026
Rated 2 out of 5 stars

I purchased the Nova ultra light…

I purchased the Nova ultra light folding wheelchair on the 11th June 2026.That in itself is ok, MY problem is with the Battery.
I went shopping with my wife On Sunday 5th July, the battery was fully charge according to the Green light on the charger. We spent approximately 2 hours shopping in a shopping centre, while we were shopping my wife walked around 2500 steps I on my scooter was with her all the time stopping and stopping as you do when shopping as we stopped for lunch so the scooter was not switch on all the time. On the way back to the car the battery died flat as a pancake. Had to ask a stranger to push me back to my car as my wife is also Disabled she is unable to push me.Today I have tried to Phone Mobility Plus 4 times no answer, recorded message then cut off no one answered.
Very discussed that they cannot be bothered to answer their phones. My son who also has one of their scores also had a similar problem with this company. This is not very encouraging when you have only had the scooter for less than one month

July 5, 2026
Unprompted review
Rated 5 out of 5 stars

Mobilityplus+

Excellent company went to the Hertfordshire branch 2/3 times as I couldn’t make my mind up on which one every time they took time to help me no rush no hard sales tactics just help
I went with the Ranger XL in green and love it

June 30, 2026
Rated 1 out of 5 stars

Placed my order did not receive…

Placed my order did not receive conformation email or email saying order had been dispatched and out for delivery.Only after getting onto your website did i find that it had been dispatched and was in Newport depot and was being delivered.

June 30, 2026
Rated 5 out of 5 stars

Visited your Worksop showroom this week…

Visited your Worksop showroom this week to find my daughter a power chair to use everyday on all terrains to get my daughter out of the house . We were greeted by the showroom manager Carol who gave us confidence from the start . It was so relaxed and non sales like and showed us everything available.We tried the test track and the new 19kg Nova and ticked all our boxes .What a lovely showroom and fabulous products at a great price too , Carol made everything easy to choose and next day free delivery what more could we want?!

Thank you again Carol you were fab 🙂

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

Great wheelchair (power) and service .

I spent many a day , week , hour looking at wheelchairs , however something kept pulling me back to mobility plus , and one particular chair , plus at the time there was £30 off . At checkout . I bit the bullet , paid and relaxed . I am glad i did . Within 2 days it arrived . After unpacking , i noticed the under seat storage bag was missing . I got in touch and straight away without any quibble my bag arrived just as quick . Cannot fault the company and up to press definitely not the chair . It folds neatly , it is slightly lighter than my other one . Every bit helps my hubby lifting it in the car . The seat is comfy , not sat bolt upright , has a slight recline but noticeable . And comfy . The joystick is responsive unlike my other . If i want to go left it goes left , not argues because a wheel is turned the opposite way . It spins on the spot for turning around . And the overall feel of it is great . Highly recommend . Thank you . A*****

The only disappointment , nothing to do with the company , it was the delivery guy , unfortunately i wasn't offered feedback for that , so i cannot complain . Don't approach for any reason otherwise , he dumps it off the trolley and leaves a 71 year old to struggle up the driveway , with an awkward sized heavy box , with plastic tape cutting into his hands . . And leaves with no thought . . Disappointment !!
This has no reflection on mobility plus . However hopefully they will speak with the courier .

June 23, 2026

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