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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their effectiveness and high quality, often noting significant improvements in their well-being. Many people highlight the competitive pricing and the exceptional speed of delivery, with numerous accounts of orders arriving much faster than expected, sometimes even on the same day. The service is consistently described as excellent, with consumers appreciating the clear communication and helpfulness. However, some customers were not happy with delivery issues, including delayed or missing orders, and instances where packages were left in inappropriate locations. A few people also mentioned concerns about specific product ingredients causing stomach issues.

What people talk about most

Product

Reviewers mention positive feedback about product quality and effectiveness. Many customers praise the... See more

Delivery service

Customers consistently note positive experiences with delivery services, frequently praising the speed and... See more

Service

Clients share positive opinions on service, consistently praising the first-class and efficient experience.... See more

Order

People report positive experiences with order. Customers consistently praise the ease of ordering online and... See more

Price

Users describe positive interactions with price, consistently highlighting the fantastic and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The only supplement I could find that combined selenium and zinc without anything else. Due to other medications I am on and supplements already taking that's all I wanted. Tiny tablets so easy to tak... See more

Rated 5 out of 5 stars

Excellent first impression. Ordered around 8pm, arrived just after noon the next day. Got a couple of amusing & informative emails, that further helped to cement my new brand loyalty. Almost looking f... See more

Rated 5 out of 5 stars

I bought Magnesium Glycinate which itself is brillliant, really helped ease my restless legs and my sleep has improved. Delivery of the product was faster than I expected, and the welcome email I rec... See more

Rated 5 out of 5 stars

I originally gave only one star due to a fault by the courier. Having contacted Mobu i am completely satisfied that everything was done to resolve the problem from their point of view. I am pleas... See more

Company replied


Company details

  1. Vitamin and Supplements Store

Written by the company

UK based family run health supplements company looking to provide the highest quality products at affordable prices. Smarter nutrition for optimal health.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

641 reviews

5-star
4-star
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1-star

Replied to 60% of negative reviews

Typically replies within 48 hours

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Rated 3 out of 5 stars

I’ve bought supplements on and off for…

I’ve bought supplements on and off for over two year from Mobu and haven’t had any issue, until recently when I ordered three different supplements, Tumeric, Ginger and Black Pepper, Niacin and Berberine. None of them were suggested by anyone but I do read about it on their website to see if fits my needs.
The issue was that on the website there is not a Caution information about Niacin and my goodness, the allergic reaction was ginormous, with me having it first time on Christmas Day, I thought I was going to die. My face started burning, my throat started closing, my whole body was so hot and swallow that we had to call for the ambulance. When I looked on the package, the caution information is there but it doesn’t sound too serious. I wish there was the same cautionary note on the website.

December 25, 2025
Unprompted review
Mobu logo

Reply from Mobu

Hi Mrs Christian,

Thank you for taking the time to share your experience and honest feedback, I'm genuinely sorry to hear how distressing this was for you.

From what you’ve described, this does sound consistent with what is known as a niacin flush, which can occur in some individuals when taking niacin, particularly if they are sensitive to it or taking it for the first time. Symptoms can include intense skin flushing, burning or tingling sensations, warmth, redness, and swelling. While this reaction is generally considered non-dangerous and temporary, we fully appreciate that it can feel extremely alarming, especially if you’ve never experienced it before.

Your feedback regarding the lack of clear cautionary information on the product page is completely valid. While the packaging does include caution guidance, we agree that this should be clearly and prominently communicated on the website before purchase, so customers can make fully informed decisions. Based on your feedback, we will be updating the niacin product page to make this information much clearer.

We also want to acknowledge that you have been a long-standing Mobu customer and that you’ve used our supplements previously without issue. We’re truly sorry that this experience has caused concern and distress, and we appreciate you raising it so we can improve.

If you would like to discuss this further, or if I can help in any way, please don’t hesitate to contact me directly at mo@mobu.co.uk

Your feedback helps us do better, and we’re grateful you took the time to share it.

Mo :)

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Rated 1 out of 5 stars

Unfortunately I have to write this as…

Unfortunately I have to write this as I've had severe trouble with stomach issues after using the multivimins that had Magnesium oxide in. An the iron also I believe had detrimental outcome on my stomach. I've got no real proof of this but after having very adverse problems with my stomach an not understing where it was coming from. Multiple times unknowning I stopped this multiple vitamin witch stopped my problem. I'm no doctor but my best guess is the Magnesium oxide. After stopping my problems went away fully. I've not tried any other vitamins. I just stopped an now I'm fine. Magnesium oxide is a culprit I can't show evidence of but I can warn of as I do think this was my problem. I'm very sorry to mobu but I'll always tell the truth. I also think the iron may be to harsh for some stomach.

December 19, 2025
Unprompted review
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Rated 5 out of 5 stars

I love shopping at MOBU

I love shopping at MOBU not only great products but also fair prices, their communications are absolutely fantastic and I wish more companies would adopt their approach.

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

Great team

Excellent customer service the team make you feel part of the Mobu family the product id excellent .The team make you smile and we all need that sonetime

December 4, 2025
Unprompted review
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Rated 5 out of 5 stars

Great service

Great service, been taking the magnesium & vitamin D for 3 weeks, I’m sleeping better & I’m also noticing a difference in energy levels.

November 30, 2025
Unprompted review
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