Never received $300 worth of Christmas gifts paid for
Sadly, I lost almost $300 to this company shortly before Christmas. I placed an order (#24739) on November 23, and as of today (December 18), I still have not received the merchandise I paid for. Somebody from the company spoke with me on the phone a few weeks ago and said she would send out the order again, or refund my money. She said that when I mentioned that there were a few more Christmas gifts I wanted to order, but was nervous about doing so when there were already several items ordered but not delivered. She said she would refund my order because I never received it, but I have still heard nothing back from her. I have sent several emails and messages on social media, and all have been ignored. I feel I need to warn other potential customers about this - a lot of money lost just before Christmas, and now a mad scramble to find replacement gifts. I hate to give a small company a poor review, but after losing so much money and so many attempts at contact being ignored, I feel I have no other alternative.