The company provides several quuotes for my project when I'm only looking for one quote. I'm a senior and wanted to add it but the site doesn't let me add it anywhere. Another companies jumps right i... See more
Company replied
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Review summary
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Based on these reviews
It was misleading. I expected someone to help us and the cost was way out of our league. Please don’t call if there is any cost at all. We can’t even afford food and meds. Much less a roof. Sorry I co... See more
Company replied
Interesting that as I added more windows the individual window prices increased. No interest in paying extra for giving anyone more business. Not impressed.
Company replied
Company details
Written by the company
Modernize is the nation's leading resource for connecting homeowners to contractors in energy efficiency home improvements. Modernize provide's homeowners with the ability to request multiple quotes with the push of a button, instantly book appointments online, directly message contractors through the Modernize app, and much more. Home improvement is all about having the right tools, and we’ve got you covered.
Contact info
804 Congress Ave, Suite 400, 78701, Austin, United States
- 888-295-7308
- modernize.com
2.7
Poor
1K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The company provides several quuotes…
The company provides several quuotes for my project when I'm only looking for one quote. I'm a senior and wanted to add it but the site doesn't let me add it anywhere. Another companies jumps right in when trying to get a quote for my project.
October 19, 2025
Unprompted review
Reply from Modernize Home Services
We’re sorry for the confusion. Our service is designed to connect homeowners with multiple professionals so you can compare quotes and choose what works best for your project. We appreciate your feedback.
Simple and fast approximate estimate…
Simple and fast approximate estimate for planning purposes.
October 19, 2025
Unprompted review
Reply from Modernize Home Services
Thank you for your feedback! We’re glad to hear you found the estimate process simple and quick.
I hoped it would help but we're old and…
I hoped it would help but we're old and can not afford this I have space heater thank god
October 17, 2025
Unprompted review
Reply from Modernize Home Services
We understand, and we’re glad to hear you have a space heater to keep you comfortable. While we don’t offer assistance programs, our experts may have options that can fit different budgets. You can visit our website to explore available solutions.
I clicked on a ad that quoted $3000 for…
I clicked on a ad that quoted $3000 for bathroom remodel. I had to mark off what I wanted on your site to get my price. It is supposed to be $3000!
October 15, 2025
Unprompted review
Reply from Modernize Home Services
Thank you for your feedback! The prices shown in ads are estimates and can vary based on project details, size, and materials. Our experts can review your specific needs and provide an accurate quote. We’d be happy to help you get a fair estimate for your bathroom remodel!
Not on my income
October 9, 2025
Unprompted review
Reply from Modernize Home Services
Thank you for your feedback regarding the pricing. No worries — you can still check with our other experts in your area to compare options and find one that best fits your budget.
If you advertise 50% off. Don't quote 100% plus third party charges in my estimate. 10
Try honest advertising.
October 2, 2025
Unprompted review
Reply from Modernize Home Services
We’re sorry for the confusion regarding the estimate. We’ll review this to ensure our advertising and quotes are clear and accurate moving forward.
I got dragon for free
I got dragon for free
And I will use every day when I get a chance to
September 28, 2025
Unprompted review
Reply from Modernize Home Services
We’re glad to hear you’re enjoying it! Thanks for sharing your feedback.
Reply from Modernize Home Services
We don’t have government programs or grants, but our experts might have other options to help with your project. Feel free to check out our website, Modernize.com, so one of our experts can reach out and go over the best solutions with you.
Endless spam calls
Until about one month ago I had never heard about this company, never contacted them, and have no need for the service they offer. Then a deluge of telephone calls started arriving from Modernize and the number +1 8883644165. I have the number blocked, reportd as spam, but all to no avail, they still call. This morning for example one at9:45 am (I am in CST) and the next at 12:21 pm. Don't know what they intend to achieve by persistent calling !!!! Now, would never dream of using them. If t does not belong to Modernize, suggest you sue them from here to eternity for ruining your reputation.
September 23, 2025
Unprompted review
Reply from Modernize Home Services
We sincerely apologize for the repeated and unwanted calls you’ve received. We understand how frustrating and intrusive this has been, and we take your concerns very seriously. Please be assured that we are taking immediate steps to remove your number from our contact lists and ensure that you are not contacted again. Please provide your phone number at Reviews@modernize.com. We appreciate you bringing this to our attention, and we regret any inconvenience caused.
This did not ask the right questions so…
This did not ask the right questions so I could not get an accurate rate on what my shower remodel project will cost.
September 22, 2025
Unprompted review
Reply from Modernize Home Services
We understand your concern. To get the most accurate pricing for your shower remodel, we recommend scheduling a free appointment with our experts. This allows us to take proper measurements and fully understand your needs, so we can provide the best options and exact cost for your project. You can visit our website again, Modernize.com and fill out your information in order for our experts can contact you.
All lies and scams
All lies and scams! There is no discount for seniors as advertised! The website did NOT calculate anything! Don't fall for the SCAM!
September 8, 2025
Unprompted review
Reply from Modernize Home Services
We’re sorry for any inconvenience. Please know that we do not engage in false advertising. You can visit our website at Modernize.com to fill out your information, and one of our experts will reach out to provide more details and schedule your free in-home estimate.
Not helpful
Not helpful. No sizes asked for ...makes a difference in cost.. also couldn't specify how many really needed cuz no sizes given...knowledgeable window person would need this info to be able to do a proper estimate... Don't bother calling me.
September 4, 2025
Unprompted review
Reply from Modernize Home Services
We’re sorry that your experience was not helpful. We understand how important accurate information is for proper estimates and appreciate your feedback. We will make sure your number is removed from future calls. Please provide the phone number that was contacted to Reviews@modernize.com.
My quote for 2 windows was…
My quote for 2 windows was 999.00-4444.00 each, what kind of quote is that?
September 5, 2025
Unprompted review
Reply from Modernize Home Services
We apologize that the quote you received was not accurate. We will investigate this and work to correct the issue. Thank you for giving us the opportunity to address it. You’re welcome to inquire about your project again through our website and fill out your information so that one of our experts can contact you and provide the accurate details you’re looking for.
They can't take no for an answer
They can't take no for an answer. Constant harassment. 10 phone calls a day!?!?!? Disgraceful. If someone doesn't answer when you call and blocks you STOP CALLING.
September 5, 2025
Unprompted review
Reply from Modernize Home Services
We sincerely apologize for the inconvenience caused by the unnecessary calls and will ensure that your number is added to our Do Not Call list today. We receive homeowner contact information when you or your agent completes a form requesting assistance in locating a contractor on one of our websites. We're sorry this isn't what you needed.
Please provide the phone number that was contacted to Reviews@modernize.com. Thank you.
There are other contractors that live…
There are other contractors that live in the area. They are good at better prices.
September 1, 2025
Unprompted review
Reply from Modernize Home Services
Thank you for your feedback. We understand that price is an important factor when choosing a contractor, and we strive to provide quality service and value to our customers. We’ll continue working hard to earn the trust of our community.
The site was no help whatsoever and…
The site was no help whatsoever and kept trying to sell me gutter covers when I asked for rates and information on new, original gutters on my house. I would never trust a company that would stoop so low as to try a sales tactic like that. Too bad there aren't more people who do research on a company before hiring them.
August 29, 2025
Unprompted review
Reply from Modernize Home Services
Thank you for your feedback. We’re sorry you didn’t find the information you needed, and we will review this with our team. You can also explore local experts on Modernize.com or reach us anytime at Reviews@modernize.com.
I don't need gutters just the leaf. Gaurds
Ask customer exactly what they want
August 18, 2025
Unprompted review
Reply from Modernize Home Services
Thank you for letting us know your preference. We’d be happy to help with leaf guards only—just let us know exactly what you’re looking for! Visit our website Modernize.com.
I was just curious as to what the cost…
I was just curious as to what the cost would be I was able to use the online application to give me a estimate of the cost from basic to the luxury design. Thanks for the preview
August 18, 2025
Unprompted review
Reply from Modernize Home Services
We’re glad you found the online estimate tool helpful! Thank you for checking us out.
I had a quote for 20,000
I had a quote for 20,000
I just need to update
The quote here is what I expected 5000- 8000
Thats a big change probably materials were better quality life warranty 1 day installation
August 15, 2025
Unprompted review
Reply from Modernize Home Services
Thank you for your feedback! Pricing can vary based on materials, warranty, and installation time. We're glad the updated quote better matches your expectations.
Not exact, general cost
I appreciate getting a very general idea of the cost to complete a project without having to reach out to particular contractors until I am ready to proceed.
August 8, 2025
Unprompted review
Reply from Modernize Home Services
Thank you for your feedback! We’re glad to hear that our service helped provide a clear overview of project costs before you needed to connect with contractors. We look forward to assisting you when you’re ready to move forward.
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