The company provides several quuotes for my project when I'm only looking for one quote. I'm a senior and wanted to add it but the site doesn't let me add it anywhere. Another companies jumps right i... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
It was misleading. I expected someone to help us and the cost was way out of our league. Please don’t call if there is any cost at all. We can’t even afford food and meds. Much less a roof. Sorry I co... See more
Company replied
Interesting that as I added more windows the individual window prices increased. No interest in paying extra for giving anyone more business. Not impressed.
Company replied
Company details
Written by the company
Modernize is the nation's leading resource for connecting homeowners to contractors in energy efficiency home improvements. Modernize provide's homeowners with the ability to request multiple quotes with the push of a button, instantly book appointments online, directly message contractors through the Modernize app, and much more. Home improvement is all about having the right tools, and we’ve got you covered.
Contact info
804 Congress Ave, Suite 400, 78701, Austin, United States
- 888-295-7308
- modernize.com
2.7
Poor
1K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Don’t know how they got my number
Don’t know how they got my number, but I have received 426 calls from them so far! Yesterday I had 4 calls from them in less than 2 minutes. I would not do business with them even if I needed them. They are a sham!
I’ve been getting daily calls from them for months! Please stop. I do not need any home repairs whatsoever!
August 3, 2025
Unprompted review
Reply from Modernize Home Services
We sincerely apologize for the repeated and unwanted calls you’ve received. We understand how frustrating and intrusive this has been, and we take your concerns very seriously. Please know that we are taking immediate steps to remove your number from our contact lists and ensure you are not contacted again. Please provide your phone number at Reviews@modernize.com. We appreciate you bringing this to our attention, and we regret any inconvenience caused.
Bullshit
Since you wasted my time before I'm not going to waste it again now
August 1, 2025
Unprompted review
Reply from Modernize Home Services
We’re truly sorry to hear about your previous experience. We understand that your time is valuable, and we want to assure you that we’re here to assist you promptly and make things right moving forward. You can reach us at Reviews@modernize.com if you have any questions.
How useless can an estimate be?
Guestimate of $3000 to $13000? Why even bother. Seems like a bit of a scam to get you to do a referral to a vendor
July 27, 2025
Unprompted review
Reply from Modernize Home Services
We understand your concern regarding the wide price range provided. The initial estimate is meant to offer a general idea based on typical project costs, but we agree—it can be frustrating without more specific details.
The good news is that we work with a variety of trusted professionals, and you're welcome to speak with multiple experts to compare options, get more accurate quotes, and find the best fit for your needs and budget. You can visit Modernize.com anytime or reach reviews@modernize.com if you would like to be added on our Do Not Call list. Thank you.
I have had lower quotes than the lowest…
I have had lower quotes than the lowest you showed at 17000
July 22, 2025
Unprompted review
Reply from Modernize Home Services
Thank you for your feedback. We understand pricing is an important factor and appreciate you bringing this to our attention. We’ll continue working to provide the most competitive and accurate estimates possible. You can speak to our other experts, so you can compare pricing and check some other options.
Did not contact them or fill anything…
Did not contact them or fill anything out, but they've been blowing up my phone with robo calls. I would never support a company that follows these practices.
July 21, 2025
Unprompted review
Reply from Modernize Home Services
We apologize for the repeated calls and understand how frustrating this must be. To help us resolve the issue, please provide the phone number that contacted you so we can add your number to our Do Not Call list. Feel free to email us at Reviews@modernize.com. We appreciate your patience and thank you for bringing this to our attention.
No work done yet
No work done yet, however, I must say based on the quote given, it's far more reasonable than Westshore, Safe Step, or Bathpros. Their quotes were $10,000 and above. That cost more than the home itself! Custom, privately owned $5,000. This estimate ranged $800-$4,000, two different sizes, two different styles, much more reasonable, better quote for my budget! However, my credit isn't the best, I have no home equity (property inherited), low income and on disability! HELP! I NEED A GRANT FOR HOME IMPROVEMENT /SAFETY! Denise Reynolds 8032370723. Thanks for your consideration!
July 15, 2025
Unprompted review
Reply from Modernize Home Services
Thank you so much for sharing your feedback, Denise! We’re glad to hear you found our quote more reasonable and within your budget. We understand your situation and truly want to help. While we don’t directly provide grants, we can still check for other options to help you.
Thank you again for considering us.
Reply from Modernize Home Services
Thank you so much! We appreciate your kind words and support!
Easy to navigate
June 19, 2025
Unprompted review
Reply from Modernize Home Services
Thank you for your feedback. That's great to hear you found our website easy to navigate.
Well...no sh*t!
You gave me a range of 2000 to 5000. I KNEW it was 2000 to 5000 already. That's why I decided to subject myself to barrage of phone calls, emails, texts, etc., over
the next 3 or 4 months!! To narrow the cost estimate which 12 year old estimated to be 2k to 5k to be what???? 2k to 5k??? Did you think you could trim that estimate up a bit by lopping off a thousand on the low and a thousand off the high end?? I opened up the calculator starting with 2k to 5k!!! Geezus.
June 19, 2025
Unprompted review
Reply from Modernize Home Services
Thank you for your feedback. We’re sorry to hear that the estimate range you received didn’t meet your expectations. Our goal is to provide a general starting point based on available information, but we understand it can be frustrating if it doesn't offer the clarity you're looking for. If you'd like more specific pricing, we recommend connecting directly with a contractor who can provide a detailed quote based on your exact needs.
It was informative you learn something…
It was informative you learn something new every day
June 15, 2025
Unprompted review
Reply from Modernize Home Services
Thank you for your kind words! We're glad you found the information helpful and learned something new.
False advertising
This company can improve by not taking part in the advertisement that says this is bathroom remodel relief 2025 relief service for people that can’t afford to fix their bathroom. Do not call me. This bathroom cost anywhere from $10,000-$14,000. You can do your own bathroom yourself for under four . Tired of this stuff
June 15, 2025
Unprompted review
Reply from Modernize Home Services
Thank you for your feedback. We’re sorry for any frustration caused. Our goal is to provide clear and helpful information about home improvement options. For more details and to compare prices with local experts, please visit our website at Modernize.com.
If you would like to stop receiving calls, please email your phone number to reviews@modernize.com and we will add you to our Do Not Call list.
U give a pretty broad difference…
U give a pretty broad difference between size of footage. But it's a decent price. I would have to talk with my. Wife . Interested
June 11, 2025
Unprompted review
Reply from Modernize Home Services
Thank you for your interest! We understand it's important to discuss these decisions with your family. Feel free to reach out at reviews@modernize.com or visit Modernize.com whenever you're ready—we’re here to help
You’re buying ill gotten info
They use shell companies to acquire people’s information and then charge people for the stolen lead
June 5, 2025
Unprompted review
Reply from Modernize Home Services
Thank you for bringing this to our attention. We take these concerns seriously and want to clarify that we work only with verified partners and do not use deceptive practices to obtain homeowner information. If you have specific details or a lead in question, we’d be happy to look into it further. Please reach out to us directly at reviews@modernize.com so we can address your concerns appropriately.
Remodeling Bathroom
I was on line when I cane across your ad. If I can get a walkin tub for only a couple thousand dollars I would go with what you are saying.
Gay Lanoye
June 6, 2025
Unprompted review
Reply from Modernize Home Services
Thank you for reaching out to us. We are more than happy to assist you with your inquiry. Please visit our website, Modernize.com, and fill out your information; our expert will get back to you shortly.
it was too widespread the estimate from…
it was too widespread the estimate from a 1900 to $13,000 that's too widespread
May 24, 2025
Unprompted review
Reply from Modernize Home Services
Thank you for your feedback. We understand that a wide range in estimates can be frustrating. Pricing can vary based on the scope of work and contractor assessments, but we appreciate you bringing this to our attention.
I am a 73 year old widow
I am a 73 year old widow. I live on Socil Security. I cannot afford $5,000.
May 21, 2025
Unprompted review
Reply from Modernize Home Services
Thank you for sharing your situation. We understand that affordability is important, and we're sorry to hear that the estimate did not fit within your budget. We encourage you to speak with our experts to explore additional options we may be able to offer. We hope to better support homeowners like you in the future.
Too much range in cost
Too much range in cost. My roof is one of the simplest you can do. One story, one chimney, easially walkable with 2 short vallies and one 10'×10' side room about a 2 foot step down from rest of roof. Replaced with a 30 year shingle about25 years ago and replaced all damaged boards.
May 17, 2025
Unprompted review
Reply from Modernize Home Services
Thank you for your feedback. We understand how important clear and consistent pricing is. Costs can vary depending on location and contractor, but we appreciate you sharing the details of your roof.
Very disappointed
Very disappointed. We bought window and siding leads. Every lead wanted free government windows. They would not refund our leads.
May 12, 2025
Unprompted review
Reply from Modernize Home Services
Thank you for your feedback. We’re sorry to hear about your experience with the leads. We’d like to understand more about the situation and see how we can assist. Please reach out to us at reviews@modernize.com with your company name and account details, and we’ll be happy to look into this further.
Reply from Modernize Home Services
Thank you for sharing your feedback! We're glad to hear you were matched with a great team.
The cost calculator
The cost calculator. I am a Handyman & i try and keep up on what fair prices are , & how much i charge for doing the bathroom remodle
May 9, 2025
Unprompted review
Reply from Modernize Home Services
Thank you so much for your feedback! We're thrilled to hear that you found our cost calculator helpful and informative. We're glad to help!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.