The company provides several quuotes for my project when I'm only looking for one quote. I'm a senior and wanted to add it but the site doesn't let me add it anywhere. Another companies jumps right i... See more
Company replied
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Review summary
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What people talk about most
Based on these reviews
It was misleading. I expected someone to help us and the cost was way out of our league. Please don’t call if there is any cost at all. We can’t even afford food and meds. Much less a roof. Sorry I co... See more
Company replied
Interesting that as I added more windows the individual window prices increased. No interest in paying extra for giving anyone more business. Not impressed.
Company replied
Company details
Written by the company
Modernize is the nation's leading resource for connecting homeowners to contractors in energy efficiency home improvements. Modernize provide's homeowners with the ability to request multiple quotes with the push of a button, instantly book appointments online, directly message contractors through the Modernize app, and much more. Home improvement is all about having the right tools, and we’ve got you covered.
Contact info
804 Congress Ave, Suite 400, 78701, Austin, United States
- 888-295-7308
- modernize.com
2.7
Poor
1K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
These people keep calling me over and…
These people keep calling me over and over again. I have asked them to remove my number from their call list to no avail. Today they called at 5:30AM and again at 6:40AM. As if anyone will answer the phone at 5:30 in the morning happy to take their sales call. Total losers. I have also filed a complaint with the FCC for unwanted calls to my number on the DO NOT CALL list.
May 6, 2025
Unprompted review
Reply from Modernize Home Services
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience. To help resolve this, could you please provide the phone number that was contacted? You can email us at reviews@modernize.com, and we will ensure your number is added to our Do Not Call list.
Fix the house roof,paint,master bedroom…
Fix the house roof,paint,master bedroom redone
January 9, 2025
Unprompted review
Reply from Modernize Home Services
Thank you for your feedback! If your project is not yet completed, our experts are happy to assist. You can visit Modernize.com, fill out your information, and someone will contact you shortly. If your project has already been completed, we're glad to hear everything is taken care of. We're always here to help!
I wanted a quote
I wanted a quote, to remove my garden tub and put I'm a walk in shower. Couldn't get a quote for this.
May 1, 2025
Unprompted review
Reply from Modernize Home Services
Thank you for your feedback. We're sorry to hear you weren't able to get the quote you needed. We recommend visiting Modernize.com and submitting your request again with your zip code—one of our trusted experts will follow up shortly to assist you with your project.
Reply from Modernize Home Services
Can you tell us more about how we can help you?
You can reach us at Reviews@modernize.com or simply visit Modernize.com, and one of our experts can reach out to you shortly.
I need a price on 3x24 foot tin 5 sheets
April 17, 2025
Unprompted review
Reply from Modernize Home Services
Thank you for reaching out! Our experts are happy to assist you with your inquiry. To help us serve you better, please email us at review@modernize.com with your name and address, or visit Modernize.com and fill out the required information. One of our experts will contact you shortly.
lead generator for HVAC replacement
This was a lead generator for HVAC. I was hooked by wanted to know more about programs that will replace HVAC for free. None of the vendors that contacted me knew anything about that program and wanted to provide quotes and financing options. Wasn't interested in that.
April 16, 2025
Unprompted review
Reply from Modernize Home Services
Thank you for your feedback. We’re sorry to hear that the experience didn’t meet your expectations. We’ll make sure to review this to help improve how we connect homeowners with the right information.
Estimate provided and was a fair…
Estimate provided and was a fair amount. Fast and easy to use. I am in the planning stage but because of this tool I will be able to move forward with a more realistic plan.
April 15, 2025
Unprompted review
Reply from Modernize Home Services
Thank you for your feedback! We're glad the tool was helpful and made the planning process easier for you. Best of luck with your project!
I don’t know.I haven’t got them yet
April 14, 2025
Unprompted review
Reply from Modernize Home Services
We are more than happy to assist! You can reach us at reviews@modernize.com if you have questions, or you can visit our website, Modernize.com
IMMEDIATE contact
IMMEDIATE contact, easy completion of payment paperwork, easy scheduling of initial site visit. Very helpful, knowledgeable staff. We are in process to date.
April 7, 2025
Unprompted review
Reply from Modernize Home Services
Thank you for the great feedback! We're glad to hear everything has been smooth so far, and we look forward to continuing to assist you in any new project for your house.
Used the the on-line calculator to…compare prices in the area
Used the the on-line calculator to çheck pricing
April 11, 2025
Unprompted review
Reply from Modernize Home Services
Thanks for using our online calculator! We hope it gave you a helpful starting point.
Harassing
I’ve never once wanted to talk to them and they call me multiple times every day, don’t leave a voicemail to give any insight on who they are - just harass you.
April 8, 2025
Unprompted review
Reply from Modernize Home Services
We sincerely apologize for the inconvenience and frustration caused by the continued calls. We take your concerns seriously, Please provide the number that contacted you at Reviews@modernize.com to ensure your number was promptly added to our Do Not Call list to prevent any further contact.
Cost calculator is ridiculous
Cost calculator is ridiculous! Range is from $9900 to $61000. A 6 year old with a crayon could get closer!
April 7, 2025
Unprompted review
Reply from Modernize Home Services
We appreciate your feedback and understand your frustration. Our calculator is meant to provide a general estimate, but we know it can sometimes miss the mark. We're working to improve accuracy and always recommend speaking directly with our contractor for a more precise quote
Just didn't stop calling
3 calls yesterday from number ending 2163. Told them I've already had work I wanted DONE!! Blocked number! Now getting calls from 3228 number, called told then to STOP AND BLOCKED THAT NUMBER. All because I followed an ad on FB......
April 6, 2025
Unprompted review
Reply from Modernize Home Services
We sincerely apologize for the inconvenience and frustration caused by the continued calls. We take your concerns seriously, Please provide the number that contacted you at Reviews@modernize.com to ensure your number was promptly added to our Do Not Call list to prevent any further contact.
I never asked for this help and I’m…
I never asked for this help and I’m getting overwhelmed by unnecessary and unwanted calls!
April 4, 2025
Unprompted review
Reply from Modernize Home Services
We sincerely apologize for the inconvenience and frustration caused by the continued calls. We take your concerns seriously, Please provide the number that contacted you to ensure your number was promptly added to our Do Not Call list to prevent any further contact. If there are additional phone numbers you'd like us to include, please let us know by emailing us at Reviews@modernize.com. Thank you for bringing this to our attention, and we appreciate your patience.
Modernize is the worst of all the Lead Companies
Modernize is the worst of all the lead generation companies we have ever attempted to work with. They are near predatory in their poor business practices. Beare this will be a waste of your company's time and resources for extremely poor quality, extremely overly prices leads.
March 5, 2025
Unprompted review
Reply from Modernize Home Services
We’re sorry to hear about your experience. We take feedback seriously and are committed to improving our lead quality. Please provide your contact information at Reviews@modernize.com so we can reach out and have your account manager assist in resolving this matter.
No I was calling about that I'm calling…
No I was calling about that I'm calling about a shower I want to get a shower put in for cheap as possible a couple three $300 or something the government is doing and you deal with that
April 1, 2025
Unprompted review
Reply from Modernize Home Services
Thank you for reaching out! While we don’t offer government programs or grants, we’d be happy to connect you with one of our experts who can discuss affordable options for your shower installation. They can help explore some other offers or solutions that might fit your budget. Feel free to visit our website, Modernize.com.
Too wide a range
I agree with Jim Coleman. A range from $2,400 to $11,400 isn't very helpful
March 26, 2025
Unprompted review
Reply from Modernize Home Services
Thank you for your feedback. We understand that pricing ranges can vary widely based on project details. If you'd like a more precise estimate, we recommend connecting with a contractor for a personalized quote. You can visit our website at Modernize.com
Absolutely horrible Modernize does not…
Absolutely horrible Modernize does not give a good quality Leads. They give a bunch of spam junk and dead Lead numbers. We have contacted Modernize and actually stopped our campaign three days into it as we were getting just dead leads numbers we couldn’t get a hold of numbers that were disconnected emails that could not be reached or did not exist when we reached out to Modernize. They kept on saying they would fix the issue in three days later after a bunch of phone calls emails in Texas said that they’re still working on it and then we get a bill for all of the leads we got nine and three days and eight were junk. We sent them a video of a number that they sent us with a lead and the number was disconnected. I really don’t be reviewed, but I am doing this for my fellow contractors. Do not waste your money with these people it is a scam.
In there reply they say contact them so they can fix issue I DID MULTIPLE TIMES FOR WEEK AND THEY. EVER DID A THING !!!!
The only thing they did is send me a bill for all the fake leads that they said that they were gonna take off. They still charge me for them contractors please beware!!!!
March 15, 2025
Unprompted review
Reply from Modernize Home Services
We're sorry to hear about your experience. Our goal is to provide high-quality leads, and we take feedback like this seriously. If you haven't already, don't hesitate to get in touch with Reviews@modernize.com, and provide your information and contact so we can further review your concerns and work toward a resolution.
Entry level helpful
As single mom many years I have been frauded many times, appreciated honest general estimates without being attacked for sales
March 21, 2025
Unprompted review
Reply from Modernize Home Services
Thank you for your feedback. We’re glad you appreciated the honest estimate and strive to provide a pressure-free experience for all our customers.
Reply from Modernize Home Services
Thank you for your feedback. Were happy to assist!
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