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ModifyHealth Reviews 390

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 295 reviews, reviewers had a great experience with this company. Customers frequently highlight the exceptional customer service, noting that representatives are kind, knowledgeable, and responsive, often going above and beyond to resolve issues. Many appreciate the convenience of delivered meals, finding them delicious, flavorful, and helpful for managing specific dietary needs like low FODMAP or IBS, with some even reporting improved digestive health. The variety of meal choices, ease of ordering, and timely, well-packaged deliveries are also frequently praised. However, some customers were dissatisfied with aspects of the product and delivery. Several reviewers mentioned that some meals, particularly chicken and fish, were dry or had inconsistent portion sizes, especially regarding protein. Issues with packaging were also noted, with some finding the plastic film difficult to remove and the ice packs messy or hard to dispose of. A few people also experienced delays or unpredictability in delivery times, and some felt the meals lacked flavor or had overcooked vegetables.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product. Many customers praise the meals for being tasty,... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers praised the food as delicious, fresh, and... See more

Delivery service

Users describe ambiguous interactions with delivery service. While many customers praise the promptness, good... See more

Order

Clients share ambiguous opinions on order. Many customers report issues such as receiving incorrect orders,... See more

Customer service

People report positive experiences with customer service. Many reviewers praise the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This is a solid meal service. I hate cooking, but I needed to be on the low FODMAP diet, and these meals were really helpful. Even though the worst of my symptoms, I could always reach for these meals... See more

Company replied

Rated 4 out of 5 stars

The portions are perfect for dinner. And the food is excellent. Lots of flavor. Satisfying & loads of nutritional pluses. And I am pleasantly surprised in the variety. I don't think I've had the... See more

Company replied

Rated 4 out of 5 stars

I was on a low FODMAP diet this past summer and the modify health meals were invaluable to give me a quick meal option. There were many meals I enjoyed, the herbed chicken with wild rice & green bean... See more

Company replied

Rated 4 out of 5 stars

I found the convenience after surgery to be 5 stars for a specialized diet. The seasonings set them notches above others. Disappointing are the vegetables which I am sure is difficult are to maintain... See more

Company replied


Company details

  1. #57 of 80 best companies in Fitness and Nutrition Service
  2. #11 of 13 best companies in Food Manufacturer
  3. #7 of 9 best companies in Food Producer
  4. #13 of 17 best companies in Meal Delivery
  5. #19 of 23 best companies in Online Food Ordering Service

About ModifyHealth

Written by the company

ModifyHealth changes lives by making food as medicine simple and sustainable. Our turnkey programs improve outcomes and cost for chronic conditions such as diabetes, heart disease, kidney disease, irritable bowel syndrome (IBS), and related GI issues where dietary management is a recommended treatment.

Along with home-delivered meals, ModifyHealth provides dietitian coaching & support and remote patient monitoring to ensure sustained benefits. We partner with providers, payors, employers, and patients to make adopting healthier diets and lifestyles a reality.


Contact info

4.0

Great

TrustScore 4 out of 5

390 reviews

5-star
4-star
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2-star
1-star

Replied to 60% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 3 out of 5 stars

We didn’t have enough time inbetween…

We didn’t have enough time inbetween shipments to reorder. You kept going back to original order and filled it instead of most recent one. No one wants the original order refilled, they were trying them out on that order! You should have renewed most recent if we didn’t get order in on time

March 9, 2026
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Reply from ModifyHealth

Thank you for your feedback. We’ve worked to improve how selections save and are processed, and our team is always here to help ensure your preferences are reflected correctly.
ModifyHealth Customer Care

Rated 5 out of 5 stars

Good food for ppl and earth.

Healthy food choices for my condition, and I am grateful for your commitment to improving lives through diet, and improving our earth through recycling.

March 10, 2026
Rated 3 out of 5 stars

Bad packaging!

I enjoy the food, but the plastic needs to be cut off the tray with a knife on more than 75% of the meals. It’s very inconvenient and messy!

March 11, 2026
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Reply from ModifyHealth

Thank you for your feedback, we’re glad you’re enjoying the meals. We understand the packaging can be difficult to open at times and have shared this with our team as we continue working to improve.
ModifyHealth Customer Care

Rated 3 out of 5 stars

Portion sizes are small and the plastic…

Portion sizes are small and the plastic film is very hard to pull off the meals

March 9, 2026
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Reply from ModifyHealth

Thank you for your feedback. We understand portion size and packaging ease are important, and we’ve shared this with our team. We’re always happy to help with recommendations that better fit your preferences.
ModifyHealth Customer Care

Rated 2 out of 5 stars

I Ordered meals from modify health

I Ordered meals from modify health. Not pleased So far the chicken with mashed garlic potatoes. Was reconstituted abd runny no garlic. Chicken was ok. String beans held up. The next one I had was the chicken curry bland the forbidden rice was just gross. I am not going to order from them. I still have more meals to review. I threw out the chicken curry dinner. It was not tasty at all Iove curries I will not ever order from them again dont fall for what you see online. I just through out the other meals

March 8, 2026
Unprompted review
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Reply from ModifyHealth

Thank you for your feedback. We’re sorry to hear some meals didn’t meet your expectations and appreciate you sharing these details. Our team is available to help review your experience and support you moving forward.

ModifyHealth Customer Care

Rated 4 out of 5 stars

The meat was good… The vegetables not…

The meat was good… The vegetables not so good

March 3, 2026
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Reply from ModifyHealth

Thank you for your feedback. We’re glad you enjoyed the meat. We’ll be sure to share your comments about the vegetables with our team as we continue to improve.
ModifyHealth Customer Care

Rated 5 out of 5 stars

Very very delicious food!!!

very delicious food! reasonable price because i only eat one meal per day, with a small yogurt breakfast! I bought a small microwave just for this wonderful plan! so healthy too, with great options, even steak and pot roast!!!

March 6, 2026
Rated 5 out of 5 stars

I enjoy having worry-free meals on…

I enjoy having worry-free meals on hand. They’re delicious. It’s a help to have many to choose from so I can mix it up from week to week. They are packaged so well and I really appreciate how well I am informed about the arrival date and time. I’d highly recommend anyone with SIBO, like me, to at the very least try Modify Health meals. Well worth it!

March 2, 2026
Rated 3 out of 5 stars

Expected Better

Ingredients listed are missing in meals.
Many times too much pepper or spice.
My complaints I thought were being addressed, apparently not.

March 2, 2026
Rated 5 out of 5 stars

Enjoying the health benefits

I’m really enjoying the food from Modify Health, it has all ready healed my digestive issues that I was having.
It has also helped with my sugar cravings that I always had after eating a meal.

March 2, 2026
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Reply from ModifyHealth

Thank you so much for sharing this! We’re thrilled to hear you’re enjoying the meals and experiencing real health benefits. That’s exactly what we hope to provide.
ModifyHealth Customer Care

Rated 5 out of 5 stars

I'm Very Pleased

So far everything has tasted great and I've lost some weight! Only "criticism " is that on occasion the meat has been a little tough. But all in all, I've been pleased.

March 3, 2026
Rated 4 out of 5 stars

The food is very good but I am not to…

The food is very good but I am not to thrilled about all the packaging that comes with it, I understand that you need to keep it fresh and cool but it seems to be a lot.

March 2, 2026
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Reply from ModifyHealth

Thank you for your feedback, we’re glad you’re enjoying the meals. We understand your concerns about packaging, and we do want to note that it is recyclable. We appreciate you sharing your thoughts with us. -ModifyHealth Customer Care

Rated 1 out of 5 stars

I ordered Moms Meals?

I was supposed to be getting food from Mom's Meals so I have no idea how I ended up with this company through my insurance but let me tell you about how they turned my Friday night into a complete sh..t show... Arrived after 9pm 2 boxes delivered from a company I did not ask for. Packed with so much empty space inside that half of them had flipped upside down. Very strange that the ice pack was still frozen but every meal was completely thawed and mushy and the seal had leaked on several.For some reason every meal had all ingredients chopped up like through the blender? WTF? I guess for some reason maybe they didn't think I had any teeth maybe? To top it off I left orders with the people Well care contracted with which is Honeybee helpers that I absolutely do not eat chicken but everything in the packages said chicken. Imagine that... I'm sorry but I also agree that most of these reviews that say how good the food is has to be fake reviews.Theres no way I believe them after my experience on my very first order being such a complete Sh..tshow. It's a good thing they were closed for the weekend because I was so furious I would have said things I may regret. Oh and I had to figure out how to dispose of 2 large boxes full of thawed out mush food and huge gell cold packs since I only get 1 trashcan weekly so I had to go after dark and search for a dumpster and remove my name from the boxes and dump them hoping to not get caught. And I just got an email saying another shipment will be arriving in 3 days... Lovely, If I'm home I will refuse it. Do better Modify Health! Try harder...

February 27, 2026
Unprompted review
Rated 2 out of 5 stars

They have yet to send the food I…

They have yet to send the food I ordered. They do send food that is inedible. I have received their breakfast eggs sausage meal and tried it twice..both times led to dysentery. Most of their food tastes stale or like cardboard.
Customer service is horrible. When I contacted them to complain about the meals they sent, they would not replace the meals or take them back. They said I should fill out my order sooner (I filled it out within an hour of notification). They still billed my insurance company.

TK/DR: the food tastes terrible, isn’t that healthy and their customer service sucks

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Getting the swing of things of what is…

Getting the swing of things of what is health and wellness, Victoria is a nice associate to not give up on the transition as well. She helped me connect shipping strategies that may restrict some to try programs that really impact our lives one day a time. Thanks Victoria I really needed that.

February 27, 2026
Unprompted review

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