Banner for ModifyHealth

ModifyHealth Reviews 391

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 295 reviews, reviewers had a great experience with this company. Customers frequently highlight the exceptional customer service, noting that representatives are kind, knowledgeable, and responsive, often going above and beyond to resolve issues. Many appreciate the convenience of delivered meals, finding them delicious, flavorful, and helpful for managing specific dietary needs like low FODMAP or IBS, with some even reporting improved digestive health. The variety of meal choices, ease of ordering, and timely, well-packaged deliveries are also frequently praised. However, some customers were dissatisfied with aspects of the product and delivery. Several reviewers mentioned that some meals, particularly chicken and fish, were dry or had inconsistent portion sizes, especially regarding protein. Issues with packaging were also noted, with some finding the plastic film difficult to remove and the ice packs messy or hard to dispose of. A few people also experienced delays or unpredictability in delivery times, and some felt the meals lacked flavor or had overcooked vegetables.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product. Many customers praise the meals for being tasty,... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers praised the food as delicious, fresh, and... See more

Delivery service

Users describe ambiguous interactions with delivery service. While many customers praise the promptness, good... See more

Order

Clients share ambiguous opinions on order. Many customers report issues such as receiving incorrect orders,... See more

Customer service

People report positive experiences with customer service. Many reviewers praise the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This is a solid meal service. I hate cooking, but I needed to be on the low FODMAP diet, and these meals were really helpful. Even though the worst of my symptoms, I could always reach for these meals... See more

Company replied

Rated 4 out of 5 stars

The portions are perfect for dinner. And the food is excellent. Lots of flavor. Satisfying & loads of nutritional pluses. And I am pleasantly surprised in the variety. I don't think I've had the... See more

Company replied

Rated 4 out of 5 stars

I was on a low FODMAP diet this past summer and the modify health meals were invaluable to give me a quick meal option. There were many meals I enjoyed, the herbed chicken with wild rice & green bean... See more

Company replied

Rated 4 out of 5 stars

I found the convenience after surgery to be 5 stars for a specialized diet. The seasonings set them notches above others. Disappointing are the vegetables which I am sure is difficult are to maintain... See more

Company replied


Company details

  1. #57 of 80 best companies in Fitness and Nutrition Service
  2. #11 of 13 best companies in Food Manufacturer
  3. #7 of 9 best companies in Food Producer
  4. #13 of 17 best companies in Meal Delivery
  5. #19 of 23 best companies in Online Food Ordering Service

About ModifyHealth

Written by the company

ModifyHealth changes lives by making food as medicine simple and sustainable. Our turnkey programs improve outcomes and cost for chronic conditions such as diabetes, heart disease, kidney disease, irritable bowel syndrome (IBS), and related GI issues where dietary management is a recommended treatment.

Along with home-delivered meals, ModifyHealth provides dietitian coaching & support and remote patient monitoring to ensure sustained benefits. We partner with providers, payors, employers, and patients to make adopting healthier diets and lifestyles a reality.


Contact info

4.0

Great

TrustScore 4 out of 5

391 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 60% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Food is meh and packaging is a pain to…

Food is meh and packaging is a pain to open. Good variety but microwaving the chicken dishes really dries them out. Shipping is reliable and well refrigerated. All in all, good for my prescribed heart healthy diet.

February 23, 2026
Rated 3 out of 5 stars

Easy Meals but Small Portions

I like the idea of these easy low FODMAP meals but they are very small portions, and very watery. Not a lot of protein, especially the shrimp meals (maybe only 5 shrimp). I am a small woman and the meal sizes are small for me so I don’t see how any man larger than me (I’m 115 lbs) would fill up from one of these meals. If you want to lose weight, these are great.
They do arrive nicely packed, frozen,
and in containers easy to take with you and heat up.
Kind of pricey for the portion sizes.

February 23, 2026
Rated 5 out of 5 stars

The food is good

The food is good, it's easy to select your meals and modify the quantity. Packaging is very well done.

February 17, 2026
Rated 4 out of 5 stars

Most meals are tasty

Most meals are tasty. Only a few I didn’t like. I appreciate the convenience of having ready meals that fit my dietary needs.

February 16, 2026
Rated 5 out of 5 stars

I have very much enjoyed the meals I…

I have very much enjoyed the meals I have received. I chose the Mediterranean meals and they have been very tasty. To be honest, when I first saw the individual meals, I thought they would never fill me up, but each one has been just right. The delivery has been spot on each time, and the changes I have made to try different things have the exact thing I ordered each time. I would highly recommend ModifyHealth.

February 17, 2026
Rated 1 out of 5 stars

Food is gross

Food is gross, saturated with cayenne pepper, inedible. The food choices are nonexistent. I hate peas, every option is either full of pepper or peas, onions are the outer inedible bits, dark meat chicken is gross. "Hawaiian chicken" has nothing Hawaiian about it at all, just more pea infested dark chicken that tastes like cayenne pepper and regret. The added snacks are hard crackers and peanuts, wonderful for someone with no teeth, just more things I have to pay to throw away each week. These "chef's" should find new careers. rather Starve than eat it.

February 17, 2026
Unprompted review
Rated 1 out of 5 stars

If I could give zero stars I would

If I could give zero stars I would. This is a scam company. Nowhere on their site does it say it’s subscription only, so you order with a coupon code thinking you’ll just try it before getting more, then they charge you their exorbitant full price to send food you never asked for. They never notified me of any shipment, even the one I wanted, but I sure got tons of spam emails from them. I called when my card company notified me they charged me again. I left an irritated message because they never answer the phone, got a message that the “subscription” was refunded and cancelled. That was Feb 2nd. On Feb 7th, they put in yet another full price charge without any notification, after supposedly canceling the “subscription”. I left a pissed off message because this was now an unauthorized charge, and began a dispute with my card company. Today, the 13th I get a notification from ups about a delivery from this company, almost like the Amazon scam companies that send you something then demand you return it or be charged. This time I left a message, because they never pick up the phone, letting them know I have the message transcript proving that the “subscription” was canceled, thusly I’d not be paying for anything. This time they called back within minutes trying to lecture a grown man about my tone when leaving messages. Laura was easily the most fake, condescending merchant I’ve ever dealt with. The entire call was for her to lecture me about tone, and to tell me how highly rated on trustpilot they were. If this company tries to get their hooks into you, call your card holder and request a merchant block. Capital One was happy to help me.

February 2, 2026
Unprompted review
Rated 4 out of 5 stars

MODIFY HEALTH

MODIFY HEALTH - FOOD: 10. PACKAGING:3
I have been both a ModiFyHealth user and a Factor user. Food quality for both is very good. Factor wins out on packaging. ModifyHealth's meals are shrink-wrapped, but after microwaving to cook, the wrapping is much more difficult to peel away from the tray than that of Factor.

February 9, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look