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ModifyHealth Reviews 390

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 295 reviews, reviewers had a great experience with this company. Customers frequently highlight the exceptional customer service, noting that representatives are kind, knowledgeable, and responsive, often going above and beyond to resolve issues. Many appreciate the convenience of delivered meals, finding them delicious, flavorful, and helpful for managing specific dietary needs like low FODMAP or IBS, with some even reporting improved digestive health. The variety of meal choices, ease of ordering, and timely, well-packaged deliveries are also frequently praised. However, some customers were dissatisfied with aspects of the product and delivery. Several reviewers mentioned that some meals, particularly chicken and fish, were dry or had inconsistent portion sizes, especially regarding protein. Issues with packaging were also noted, with some finding the plastic film difficult to remove and the ice packs messy or hard to dispose of. A few people also experienced delays or unpredictability in delivery times, and some felt the meals lacked flavor or had overcooked vegetables.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product. Many customers praise the meals for being tasty,... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers praised the food as delicious, fresh, and... See more

Delivery service

Users describe ambiguous interactions with delivery service. While many customers praise the promptness, good... See more

Order

Clients share ambiguous opinions on order. Many customers report issues such as receiving incorrect orders,... See more

Customer service

People report positive experiences with customer service. Many reviewers praise the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This is a solid meal service. I hate cooking, but I needed to be on the low FODMAP diet, and these meals were really helpful. Even though the worst of my symptoms, I could always reach for these meals... See more

Company replied

Rated 4 out of 5 stars

The portions are perfect for dinner. And the food is excellent. Lots of flavor. Satisfying & loads of nutritional pluses. And I am pleasantly surprised in the variety. I don't think I've had the... See more

Company replied

Rated 4 out of 5 stars

I was on a low FODMAP diet this past summer and the modify health meals were invaluable to give me a quick meal option. There were many meals I enjoyed, the herbed chicken with wild rice & green bean... See more

Company replied

Rated 4 out of 5 stars

I found the convenience after surgery to be 5 stars for a specialized diet. The seasonings set them notches above others. Disappointing are the vegetables which I am sure is difficult are to maintain... See more

Company replied


Company details

  1. #56 of 79 best companies in Fitness and Nutrition Service
  2. #11 of 13 best companies in Food Manufacturer
  3. #7 of 9 best companies in Food Producer
  4. #13 of 17 best companies in Meal Delivery
  5. #19 of 23 best companies in Online Food Ordering Service

About ModifyHealth

Written by the company

ModifyHealth changes lives by making food as medicine simple and sustainable. Our turnkey programs improve outcomes and cost for chronic conditions such as diabetes, heart disease, kidney disease, irritable bowel syndrome (IBS), and related GI issues where dietary management is a recommended treatment.

Along with home-delivered meals, ModifyHealth provides dietitian coaching & support and remote patient monitoring to ensure sustained benefits. We partner with providers, payors, employers, and patients to make adopting healthier diets and lifestyles a reality.


Contact info

4.0

Great

TrustScore 4 out of 5

390 reviews

5-star
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1-star

Replied to 48% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

great food!

I've tried many meal delivery services and I must say this one has some of the best food I've tasted! Easy and prompt delivery service and I like you can pick healthy options

February 3, 2026
Rated 5 out of 5 stars

A company that goes above and beyond!

This company goes above and beyond for their customers! I had an issue with an order where it wasn’t going to be shipped for two weeks. I am on a very strict diet due to medication and these meals helped me not feel so isolated about food. They were able to make an exception and do a one day shipping for me so that way I can get my meals for the week! I am so grateful for a company that listens to their customers and wants the best for them. I highly recommend this company, especially if you have any kind of food related restriction. The meals are so flavorful and easy to cook!

February 5, 2026
Unprompted review
Rated 3 out of 5 stars

Some of the meals are good

Some of the meals are good, others kind of mediocre. Dry chicken and tough steak. The plastic film over the meal is very tight and difficult to remove. However the sodium level is much lower than anything else I’ve seen and I really appreciate that so will continue using.

February 3, 2026
Unprompted review
Rated 2 out of 5 stars

charged my card for weeks

I ordered a set of meals for someone and unbeknownst to me the service continued for weeks continually charging my account $550 more than the original order. It was not at all clear to me that the service would continue and on top of that the site wouldn't let me cancel the service or delete my payment info without calling customer service. only got a partial refund. they cancled my card but i was unable to delete its info as you can only "update" it. terrible.

February 1, 2026
Unprompted review
Rated 2 out of 5 stars

I based this review primarily on the turkey meal

I based this review primarily on the turkey meal, which was a 1-star experience for me.

The turkey dish I received looked nothing like the menu photo. The representative image showed sliced turkey breast with sauce; what arrived was shredded/pulled turkey mixed into sauce with an unappealing, mushy texture. Presentation, flavor, and texture were all disappointing, and the meal felt very much like institutional food — closer to hospital food or a nice school cafeteria than a premium meal service.

To be fair, customer service was responsive, and they promptly refunded me for the turkey meal, which I appreciate. Delivery was also fine — everything arrived cold and on time.

That said, there are other drawbacks that add up:

A large amount of packaging waste

Ice packs that must be discarded or stored (how many can one realistically reuse?)

Plastic trays that need to be washed before recycling, which adds friction

Significant box breakdown and sorting required

Overall, the food feels optimized for medical or institutional settings, not for people looking for real, whole, enjoyable meals. If you’re seeking comfort, texture, and clearly identifiable whole foods, this may not be the right service for you.

I’m hesitant to try the remaining meals, though I’ll keep an open mind. Based on this experience, however, this service isn’t a good fit for what I’m looking for.

January 30, 2026
Unprompted review
Rated 2 out of 5 stars

Expensive & tasteless

I tried them with the half-off offer, even though it was still more expensive than other options I've purchased, I didn't see the bad reviews until after I made the purchase but I decided to give them a try. The postal packaging was done nicely but I'm still wondering why they say they're in Alpharetta, GA when it was packaged & sent from NC?! The portions are extremely small & have absolutely no flavor. The photos will definitely fool you because none of the meals would fit in a small plate. I tried 2 out of the 6 meals & gave the rest of them away. The meals I ordered were supposed to be Mediterranean but had absolutely ZERO Mediterranean spices. And all meals came with white potato, white rice, etc. Someone needs to let them know that the Mediterranean diet encourages the consumption of brown rice and other whole grains as part of its emphasis on fiber-rich, nutrient-dense foods. As a "whole grain" with its bran layer intact, brown rice is preferred over refined white rice to provide essential nutrients like B vitamins, magnesium, and fiber. These are the things I need to eat to extend my life due to health issues. The only positive rating goes to the Customer Service. They're very kind & will respond to email quickly. Good luck!

January 21, 2026
Unprompted review

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