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Rated 1 out of 5 stars

What a shit quality after 20 days of waiting we received plastic crap from China. Returning this item was more expensive €62,50 than the rubbish itself. Don’t even try!

Rated 1 out of 5 stars

scammer company using staff to mislead customers. Pictures on the site do not reflect what you buy. Article I received way different from what it was originally advertised. Sizes are very small. Retu... See more

Rated 1 out of 5 stars

Shipment took over 2 weeks. Product not nearly as described. I wanted to return, on their website they clearly state it's possible but they are now offering 20% payback instead of a return adress.... See more

Rated 1 out of 5 stars

Malicious webshop: They have sent something fluffy of no quality that hardly looks like shoes. Almost impossible to get a refund: after many questions via diverse emails they propose to send back your... See more

Company details

  1. Haute Couture Fashion House

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1.1

Bad

TrustScore 1 out of 5

938 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

The return policy is not working

The return policy is not working. You can’t return items since it’s very hard to contact modoo. Kept a product which is too small, o-contact possibility. I will NOT recommend this company.

December 1, 2022
Unprompted review
Rated 1 out of 5 stars

Bad quality Chinese products & Unprofessional customer service

If possible, I want to give 0 star. This is not a Dutch company. They sell cheap and low quality Chinese products with absurd price. I asked for the refund before it was shipped, but they ignored my request and later they said to me that they cannot give me refund since they lost the parcel, which does not make sense at all. Later they suddenly said the parcel is on the way, which took almost 1 month, unlike what they wrote in the website. I asked for the return form but they just keep ignoring. They might think that using some emojis makes them look kind and considerate, which in fact makes them look more unprofessional and not serious about their business. Never buy anything from here!

December 21, 2022
Unprompted review
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