This company seriously saves my buttt all the time. May God bless you guys for helping us! Giving us Canadians an option to grow our credit!
Company replied
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See what reviewers are saying
Great customer support when I was asking question Karen was fast and detailed and politely explained to me about my Loan and question that I was asked her. Also it s excellent experience chating wit... See more
Company replied
I like that i can set up my own payments with out contacting someone. It may be high interest, and their payments are only interest, but that works for me. I like this because it allows me to borrow w... See more
Company replied
From start to finish, Catherine D was incredibly helpful, friendly, and professional. She took the time to walk me through the process, answered all my questions with patience and clarity, and made su... See more
Company replied
Company details
Written by the company
Mogo is a Canadian fintech consumer financial services company. We currently offer a line of credit product and a mortgage product. We only operate in Canada, please make sure you are leaving a review for the correct Mogo. We only offer services to Canadian customers in Canada.
Contact info
PO Box 2419 Station Main, R3C 4A7, Winnipeg, Canada
- 1-800-980-6646
- MogoCares@Mogo.ca
- mogo.ca
You should know
4.4
Excellent
849 reviews
Replied to 90% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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Good company
January 22, 2026
Unprompted review
Reply from Mogo
Really appreciate you taking the time to share this, Yaan! We're glad to know your experience with Mogo and the MogoMini line of credit has left a good impression. Feel free to reach out anytime if you need anything else!
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quickly responded and solved my problem…
quickly responded and solved my problem
polite and understandable
January 22, 2026
Unprompted review
Reply from Mogo
Thanks a ton, Deep! It’s awesome to hear our team was able to respond quickly and solve your issue in a helpful and respectful way. We’re always here if you need more support down the road!
Excellent service and the people are…
Excellent service and the people are veey helpful
January 21, 2026
Unprompted review
Reply from Mogo
Thanks a bunch for the kind words, Roberta! Knowing that our team gave you excellent service and support truly makes our day. We’re always here if you have more questions or need anything else.
GreatCompany
Great company, easy to deal with, great customer service, everything made easy!
January 12, 2026
Unprompted review
Reply from Mogo
Really appreciate the kind words, Lloyd! It means a lot to hear that our team made everything easy and that your experience with Mogo and the MogoMini line of credit was a great one. Let us know if there’s ever anything else we can help with!
Very Polite And Answered All Questions
Very Polite And Answered All Questions
January 10, 2026
Unprompted review
Reply from Mogo
Thanks a ton for the great feedback, Andrea! We’re so happy to hear our team took the time to answer all your questions. That’s exactly how we want every interaction to go. We’re always here if you need anything else!
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Fast and easy
January 5, 2026
Unprompted review
Reply from Mogo
Appreciate you taking the time to leave a review, Amanda! Quick and simple access to the MogoMini line of credit is what we strive for, and it’s great to know we delivered. Let us know if there’s ever anything more we can do to help!
She was very well informative and…
She was very well informative and helped me out greatly thank you again Karen.
January 3, 2026
Unprompted review
Reply from Mogo
Thanks so much for the kind words, Matthew! We’re thrilled to hear Karen was able to provide the info you needed and make things easier for you. Helping our members feel confident with their MogoMini line of credit is what we’re all about. Feel free to reach out anytime if you need anything else!
Amazing cs service
The agent was patient and provided me with the solution.
January 2, 2026
Unprompted review
Reply from Mogo
Thanks so much for the awesome feedback! We’re thrilled to hear Charnel was patient and able to help you find the right solution. That’s exactly the kind of support we aim to give our MogoMini members every time. If you ever have more questions, just give us a shout.
The agent i got was very helpful and…
The agent i got was very helpful and answered all the questions I had in seconds. Very polite as well.
December 29, 2025
Unprompted review
Reply from Mogo
Thanks so much for the awesome review, Mira! We’re so glad to hear your agent was not only helpful but also super speedy and polite. That’s exactly the kind of support we aim to deliver. If you ever have more questions, just give us a shout!
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I haven't anything negative to say…
I haven't anything negative to say about my experiences with Mogo. Helpful, courteous and very efficient explaining the details.
I recommend Mogo.
December 23, 2025
Unprompted review
Reply from Mogo
We really appreciate this thoughtful feedback, Michelle. It is awesome to hear that your experience was nothing but positive and that our team explained everything clearly. Thanks for recommending Mogo and being part of the MogoMini community. Feel free to reach out if you ever need support.
Prachi thank you so much
this is only for the person who assisted me now. I am very happy that Prachi helped me to finish my application. Also, I liked that Mogo is very easy to deal with.
December 23, 2025
Unprompted review
Reply from Mogo
Thanks so much for the amazing shoutout, Jewel. We’re so happy to hear Prachi helped you finish your application and that you found Mogo easy to work with. That’s exactly the kind of experience we want every MogoMini member to have. Reach out anytime if you need anything else.
Easy to deal with and a simple process
December 17, 2025
Unprompted review
Reply from Mogo
Thanks a bunch for the positive feedback, Chris! A smooth and simple process is what we’re here for, and we’re so glad that’s been your experience with the MogoMini line of credit. Reach out anytime if you have questions or need anything else.
Reply from Mogo
We appreciate the kind words, D.Ko! It’s great to hear you found things simple and smooth. Our goal is to make the MogoMini line of credit as easy to manage as possible. Let us know anytime if we can help with anything else.
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Reply from Mogo
Thanks a ton for the awesome feedback, Veronique! It means a lot to know our team made a friendly and fast impression. We’re always here if you need help with your MogoMini line of credit, just give us a shout anytime.
The agent was fast and knowledgeable…
The agent was fast and knowledgeable and they kept checking back and worth while I was waiting there great
December 9, 2025
Unprompted review
Reply from Mogo
Appreciate the kind words, Opie! We’re happy to hear Elijah provided such attentive and informed support throughout your experience. Keeping things smooth and stress-free is what we strive for. Let us know if there's anything else we can help with.
Karen was very helpful
December 8, 2025
Unprompted review
Reply from Mogo
Hey Stephen, thanks a lot for the great review! We’ll be sure to let Karen know her support made a difference. We’re always here for you, so feel free to reach out anytime if you need anything.
Was friendly and quick to assist
Was friendly and quick to assist. Was knowledgeable and helpful a pleasure to chat with.
December 5, 2025
Unprompted review
Reply from Mogo
Hey Hernan, this means a lot to us! We’re thrilled to hear Prachi was quick, helpful, and a pleasure to chat with. That’s the kind of service we love to deliver every day. We’re here if you ever need anything else.
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Don't use mogo. Should be illegal.
I took out a small loan to help with some home renovations at the time, I didn't have the positive equity in my home at the time so this was my option. First and foremost when they give you your payments please know that 0 percent of the amount goes towards the loan. Also note the extremely high interest rate, borderline illegal I'm sure. I missed one payment once, they called, texted and emailed me everyday after I told them I would repay the amount in 4 days. They continued to harass me and threatened to contact my employment on day 3 which was with intentions to try to humiliate them. This is a predator financial institution and they fact that have the ability to operate the way that they do is an embarrassment to the people in place to prevent this from happening. Stay away from Mogomoney. They're a scam and should have been shut down years ago.
December 5, 2025
Unprompted review
Reply from Mogo
Thank you for sharing your feedback, Jesey. We take all concerns seriously and appreciate the opportunity to clarify our process.
The MogoMini line of credit is designed to offer flexible access to credit, with all terms and fees clearly presented before a member proceeds. Interest rates and associated charges are outlined in the credit agreement, and we encourage members to review this information in full before accepting.
To clarify our communication policy, in rare cases where we are unable to reach a member through their personal contact details, we may attempt to contact their employer as part of our process to re-establish communication. No personal, financial, or account-specific information is ever disclosed during this outreach.
If you would like us to review your experience further, you can contact us at mogocares@mogo.ca and reference this review so we can locate your account and direct your concern to the appropriate team.
We remain committed to responsible lending, safeguarding member privacy, and providing clear information at every step.
Sincerely,
The Mogo Team
Reply from Mogo
Really appreciate the kind words, James! We’re thrilled to hear Prabhu and the team took great care of you. Friendly and helpful support is what we aim for every step of the way. Let us know if there’s anything else we can do for you.
Reply from Mogo
Thanks so much for the kind words, Ashley! We're so glad Krishnaraj could make your experience fast, informative, and friendly. That's what we're all about. Feel free to reach out anytime if you need anything else.
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