This company seriously saves my buttt all the time. May God bless you guys for helping us! Giving us Canadians an option to grow our credit!
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See what reviewers are saying
Great customer support when I was asking question Karen was fast and detailed and politely explained to me about my Loan and question that I was asked her. Also it s excellent experience chating wit... See more
Company replied
I like that i can set up my own payments with out contacting someone. It may be high interest, and their payments are only interest, but that works for me. I like this because it allows me to borrow w... See more
Company replied
From start to finish, Catherine D was incredibly helpful, friendly, and professional. She took the time to walk me through the process, answered all my questions with patience and clarity, and made su... See more
Company replied
Company details
Written by the company
Mogo is a Canadian fintech consumer financial services company. We currently offer a line of credit product and a mortgage product. We only operate in Canada, please make sure you are leaving a review for the correct Mogo. We only offer services to Canadian customers in Canada.
Contact info
PO Box 2419 Station Main, R3C 4A7, Winnipeg, Canada
- 1-800-980-6646
- MogoCares@Mogo.ca
- mogo.ca
You should know
4.4
Excellent
849 reviews
Replied to 90% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Employees are rude and disrespectful
Mogos employees are very rude when speaking to you about your account. Instead of asking simple questions to better understand your situation, they jump straight to accusations with no knowledge to your situation.
If I could give 0 stars for customer service, I would. Never again.
September 26, 2025
Unprompted review
Reply from Mogo
Thanks for sharing your feedback Megan. Our goal is always to ask thoughtful questions so we can fully understand each member’s situation and provide the right support. While the outcome may not always be what someone hopes for, we’re committed to communicating clearly, respectfully, and in a timely way. If you feel there was a misunderstanding or would like us to review your experience again, we’d be happy to take another look. Please reach out to us at mogocares@mogo.ca and include this feedback as a reference. We appreciate you taking the time to share your thoughts and hope to hear from you soon.
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I ran into a problem and mogo helped me…
I ran into a problem and mogo helped me with my request promptly.
September 25, 2025
Unprompted review
Reply from Mogo
Thanks so much for the kind words Elizabeth! We’re really glad our team could step in and sort things out for you quickly. Helping you stay in charge of your financial journey with the MogoMini line of credit is exactly why we do what we do. Feel free to reach out anytime if you need anything else.
Karen was very helpful and transparent.
September 23, 2025
Unprompted review
Reply from Mogo
Thanks so much for sharing this! We’re thrilled to hear Karen delivered such a helpful and transparent experience. She’s all about clarity and support, just like our MogoMini line of credit. It’s designed to give you control with clear and simple service. If you ever need anything, feel free to reach out anytime. 😊
Reply from Mogo
Hi Megan, we really appreciate the kind words! It's great to know our team made the process smooth and easy for you. That’s the MogoMini experience we aim to deliver. 😊Feel free to reach out anytime if there’s anything else we can help with.
I love how you can pay back on your own…
I love how you can pay back on your own time when it's good for you to do so. Quick and friendly responses when you need to chat
September 15, 2025
Unprompted review
Reply from Mogo
We really appreciate you taking the time to leave this review Gail! Empowering members with control and support is what the MogoMini line of credit is all about. We're thrilled you’re loving the flexibility and the service experience. Feel free to reach out anytime if there’s anything more we can do. 😊
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Quick and efficient service
September 12, 2025
Unprompted review
Reply from Mogo
Thanks so much for the review Tracey! We’re glad to hear you found the service quick and efficient. That is exactly what we aim for with the MogoMini line of credit.⚡ Let us know if there’s anything we can do to make your next experience even better. We’re always here if you need anything else!
I shouldn't have had to have this…
I shouldn't have had to have this experience. Yes it was a good one but if the person who I spoke with 3 days ago would have done their job I wouldn't have needed this chat
September 12, 2025
Unprompted review
Reply from Mogo
Thanks so much Katrina! We’re glad to hear you had a positive recent experience, and we really appreciate you taking the time to share your thoughts on how we can improve. At Mogo, we’re committed to making responsible credit decisions and doing so with care, transparency, and respect. While the outcome of our review may not always be what someone hopes for, we always aim to communicate with care, clarity, and in a timely manner.
If you’d like to revisit your earlier experience with us, we’d be happy to take another look. Just reach out to us at mogocares@mogo.ca and include this feedback as a reference. We appreciate you sharing your voice and hope to hear from you soon!
Quick access to your funds
Since Mogo changed the way you can access funds, it's so easy to get your funds and chat with an agent.
There always professional and quick to get your request processed quickly.
September 11, 2025
Unprompted review
Reply from Mogo
Appreciate the great feedback Ron! It’s awesome to hear Joselieta made things fast and seamless while getting your request sorted. We’re always working to make the MogoMini line of credit experience as convenient as possible. 🚀 Reach out anytime if there’s more we can help with.
Great performance
The employee helped with everything I needed and was courteous about things can't recommend enough
September 10, 2025
Unprompted review
Reply from Mogo
Thanks a ton for the kind words! We're so glad our team was able to help you out and keep things courteous and easy. We love hearing that your MogoMini line of credit experience has been a great one. 💯We’re here if you ever need anything else.
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The agent answered my questions and…
The agent answered my questions and help me with my request.
September 8, 2025
Unprompted review
Reply from Mogo
Hey Rod we really appreciate you taking the time to share this! We're thrilled to hear that Charnel was able to answer your questions and help out with your request. We always want your experience with the MogoMini line of credit to be smooth and stress-free. 😊 Feel free to reach out anytime if you need anything else.
My request was handled in a timely…
My request was handled in a timely matter agent was polite
September 5, 2025
Unprompted review
Reply from Mogo
Hi Amy, thanks so much for sharing your experience! We’re happy to hear your request around the MogoMini line of credit was resolved quickly and that our team was polite and helpful. If anything else comes up, feel free to reach out anytime. We’re always here to help! 😊
Was having issues with applying for…
Was having issues with applying for loan, CR was able to do it on her end
September 5, 2025
Unprompted review
Reply from Mogo
Hey Geoffry, we appreciate the shoutout! So happy to hear our team was able to jump in and help complete your Mini line of credit application. We’ve always got your back when you need a hand! 🚀And if there’s ever anything else you need, feel free to reach out anytime.
The fact that I asked about my account…
The fact that I asked about my account and was replied to right away, then what I was looking for was also taken care right away
Five stars ..⭐️⭐️⭐️⭐️⭐️
August 30, 2025
Unprompted review
Reply from Mogo
We really appreciate you sharing this Wendy! It’s great to know your question was answered promptly and your request was handled right away. Our goal is to make your MogoMini line of credit experience as simple and seamless as possible. We're always here if you have any questions or need support. 😊
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Excellent customer service
Excellent customer service! Joselieta responded to my request right away, providing clear, concise information. Communication was prompt and thorough and my transaction was completed in a fast, timely manner. Hassle free experience!
September 1, 2025
Unprompted review
Reply from Mogo
We really appreciate you taking the time to share this Helena! It’s wonderful to know Joselieta provided fast, clear, and helpful support. We’re all about making the MogoMini line of credit experience simple, smooth, and stress-free. 😊 Do not hesitate to contact us if you need anything.
Jaspal Cz is very helpful
Jaspal Cz is very helpful. Thank you for your guidance on completing my application
August 30, 2025
Unprompted review
Reply from Mogo
Thanks for the lovely feedback Rona! We’re so happy Jaspal could help you navigate the application with ease. With the MogoMini line of credit, we aim to keep things straightforward and empowering from day one. We’re always here if you need anything! 😊
Good they accommodate my concert right…
Good they accommodate my concert right away
August 25, 2025
Unprompted review
Reply from Mogo
Thanks so much for the great review Eunice! We’re glad to hear things moved quickly for you. That’s exactly what we aim for. 🙌 Whether it's questions or using your MogoMini line of credit, we always want to keep things smooth and hassle-free. If you need anything, don’t hesitate to contact us!
Charnel was great! You are all awesome.
Charnel was patient, quick, friendly, professional and efficient. I always have a good experience when speaking with one of your reps, and for an online service, where you’re only communicating through messages- I find that so rare :)
August 25, 2025
Unprompted review
Reply from Mogo
Thank you for the thoughtful feedback Allix! We’re so glad Charnel delivered a helpful and professional experience. It’s especially rewarding to know that, even with the digital nature of the MogoMini line of credit, we’ve been able to provide the personal, professional support you deserve.🙌
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Very helpful
Very helpful, this program really helped me when i was stuck in a bad situation.
August 23, 2025
Unprompted review
Reply from Mogo
Appreciate you taking the time to share this Monique! We’re so happy to hear our Mini line of credit made a difference when you were in a tough spot. That’s exactly why we’re here, to support and empower you when it counts 🙌
Kevin was extremely helpful is…
Kevin was extremely helpful is assisting me. Easy process.
August 22, 2025
Unprompted review
Reply from Mogo
We really appreciate the shoutout! Kevin will be thrilled to hear your kind words. Our MogoMini line of credit gives you flexible access to funds whenever you need them. It’s all about helping you stay in control of your money.💪
Excellent
i will give 5 stars to Catherine D for helping me she is the best.
August 12, 2025
Unprompted review
Reply from Mogo
Thanks so much for the amazing shoutout, Marites! Catherine D will be thrilled to hear your kind words. We’re so glad she could help you with your MogoMini line of credit. If you ever need anything else we’ve got your back.⭐
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