I've borrowed from MOGO twice before. Larger amounts than what I am borrowing this time. I've borrowed 3500 before without any issue, and same day service. This time I needed 200. And it has taken 2 d... See more
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Received reply to my request very quickly. I am a long time client and from my experience MOGO has improved. I can't provide an opion on staff. Ive never had the opportunity to speak with a real pers... See more
Company replied
They were all fort coming from the start and helped me through a rough patch and I would definitely recommend them if someone is in a tight spot for some finance for short term loans.
Company replied
Agent was extremely helpful with everything. Walked me through any questions and processes I needed to deal with. 10 out of 10 would request her help with anything.
Company details
Written by the company
Mogo is a Canadian fintech consumer financial services company. We currently offer a line of credit product and a mortgage product. We only operate in Canada, please make sure you are leaving a review for the correct Mogo. We only offer services to Canadian customers in Canada.
Contact info
PO Box 2419 Station Main, R3C 4A7, Winnipeg, Canada
- 1-800-980-6646
- MogoCares@Mogo.ca
- mogo.ca
You should know
4.5
Excellent
892 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 84% of negative reviews
Typically replies within 1 month
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Reply from Mogo
Hey Tanya, we really appreciate you taking the time to leave us this feedback! Communication is key, and we’re thrilled to know you felt supported. If you ever need anything else with your MogoMini line of credit, we’re just a message away!
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Quick and easy
November 4, 2025
Unprompted review
Reply from Mogo
Hey Jenny, we appreciate you taking a moment to leave us a review! 🙌 We're so glad the process felt smooth and simple. The MogoMini line of credit is all about making things quick and stress-free. Reach out anytime if you have any questions or need support!
Amazing company!!
This place is better than any bank I have ever dealt with. They are compassionate,they listen, they are incredibly kind and they understand. They do everything in their power to help you where they can and they have been a lifesaver to me. I really appreciate Mogo.
November 3, 2025
Unprompted review
Reply from Mogo
Hey Crystal, this absolutely made our day! 🌟 We’re so glad you’ve felt genuinely supported every step of the way. Helping you through the MogoMini line of credit is exactly why we do what we do. Thanks again for sharing your experience. Reach out anytime if we can help with anything else.
Kevin was very helpful and quick
October 25, 2025
Unprompted review
Reply from Mogo
Really appreciate you taking the time to share this, Mike! Kevin will be pumped to know he made a difference and got things sorted fast. If there’s ever anything else you need help with, especially around your MogoMini line of credit, we’ve got your back.
Great way to receive funding
Great way to receive funding, process is easy and the live chat was helpful.
October 24, 2025
Unprompted review
Reply from Mogo
Appreciate you sharing your experience! It’s great to hear the MogoMini line of credit process was straightforward and that our live chat support came through when you needed it.
We're always here if you need a hand with anything else!
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Always amazing customer service
Always amazing customer service! Never had any issues. Quick responses and very understanding specially when you are going through difficult times!
October 21, 2025
Unprompted review
Reply from Mogo
Thanks so much for the kind words, Jennifer! We're thrilled to hear our team has been there for you when it mattered most. We’re all about fast, friendly support and making sure your experience with your MogoMini line of credit is always smooth. Feel free to reach out anytime if you need anything else. 💛
AMAZINGGGG
Karen was very helpful! Straight to the point, and very knowledgeable. Highly recommend!!
October 20, 2025
Unprompted review
Reply from Mogo
Huge thanks for sharing this, Kimino! We’re so glad Karen could provide exactly the kind of help you needed. Our team is always here to make your MogoMini experience smooth and stress free 😊 Feel free to reach out anytime if you need anything else!
Reply from Mogo
Appreciate you taking the time to share this, Jacqueline! Hearing that everything felt super easy and that our team made a great impression truly makes our day. That’s the experience we aim for with the MogoMini line of credit 💪 Feel free to reach out anytime if you need anything else!
They deserve no stars
Mogo promises you products says your pre-approved then does not deliver they deny saying its your job or your credit report which was proven to be on good standing been at my job for over 27 yrs my credit report is good I have outstanding for payments never missed one definitely would avoid when they lie that make me wander if its a shady company
Odd thing i received one message not approved then 5 minutes layer was approved then another 20 minutes contact us then 30 mins later processing paperwork wow conflicting messages also makes me wander about this company maybe that's why no human contact im really curious if they are following all bc legislative laws
October 15, 2025
Unprompted review
Reply from Mogo
Appreciate you sharing your experience, Trent. We take this kind of feedback seriously.
At Mogo, our goal is to provide a clear and transparent application process for the MogoMini line of credit. While we do offer preapprovals, each application must still go through a full review to ensure it meets our current credit and income criteria. This is part of our commitment to lending in a way that is responsible and supportive of financial wellness.
We understand that receiving conflicting messages can be frustrating. Timing differences in system updates or additional review steps may have caused confusion, and we’d like to look into that further to ensure there were no errors or miscommunications.
If you’re open to it, please contact us at mogocares@mogo.ca and reference this review. Our team would be happy to review your application details and clarify what happened.
We appreciate the opportunity to address your concerns.
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Very quick and easy to use
Very quick and easy to use. Chat reps I dealt with have all been helpful and friendly
October 14, 2025
Unprompted review
Reply from Mogo
Big thanks for the kind words Melissa! 🤩 Quick, easy, and helpful is exactly what we want every Mogo member to experience, especially when using the MogoMini line of credit. Let us know if we can support you with anything else!
Customer Services was responsive and…
Customer Services was responsive and answered all of my questions
October 14, 2025
Unprompted review
Reply from Mogo
Thanks for the kind words Kimberleigh! 🤩 We love hearing that our team was responsive and got your questions sorted. If you ever need anything else with your MogoMini line of credit, we’re just a message away!
Tey promise easy credit,its a lie,they…
They promise easy credit,its a lie,they are a new money mart scam, avoid at all cost
October 13, 2025
Unprompted review
Reply from Mogo
Thanks for taking the time to share your feedback. We take concerns like this seriously.
At Mogo, we’re focused on lending responsibly and transparently. The MogoMini line of credit is designed to support Canadians in a way that’s sustainable, which means we review every application carefully based on credit history, income details, and real time financial data. While we try to make the process as smooth as possible, not everyone will qualify right away, and the outcome can vary based on those factors.
We also want to be clear that Mogo is not affiliated with Money Mart, and we do not operate as a payday lender. Our goal is to help members improve their financial health through responsible credit options and clear communication.
If you would like more information about your application or feel something was unclear, please reach out to mogocares@mogo.ca and include a reference to this review.
We appreciate you sharing your experience and the chance to address it.
O stars
O stars! Misleading information! Waste of time. Don’t waste your time with this company
October 11, 2025
Unprompted review
Reply from Mogo
Thanks for taking the time to share your feedback, Josh. We’re sorry to hear your experience didn’t meet expectations.
At Mogo, we aim to be transparent and straightforward in everything we do, especially when it comes to applying for a MogoMini line of credit. While we’d love to support everyone, we also have a responsibility to lend in a way that’s safe and sustainable. That means we carefully review every application based on real time financial data and set criteria to make sure we’re setting our members up for success, not added stress.
If you feel something wasn’t communicated clearly or would like us to take a closer look at your application, please reach out to us at mogocares@mogo.ca and reference this feedback.
We appreciate your input and the opportunity to improve.
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Quick and easy
October 9, 2025
Unprompted review
Reply from Mogo
Thanks for taking the time to share this! We’re so glad your experience with the MogoMini line of credit was simple and smooth. Feel free to reach out anytime if you need anything else!
fast, speedy review
very helpful, had the information i needed in a speedy manner
October 9, 2025
Unprompted review
Reply from Mogo
Thanks so much for the kind words Erin! 🙌 We love knowing the info you needed came through quickly and clearly. Whether it’s questions about your MogoMini line of credit or anything else, we’re just a message away anytime you need us.
Those who I chatted to made everything…
Those who I chatted to made everything simple and easy to follow. Very polite. No stress at all because they were great.
October 9, 2025
Unprompted review
Reply from Mogo
Thanks so much for the kind words Michael!! 🙌 It’s awesome to know the team helped make things simple and easy to follow. Our goal is to make the MogoMini line of credit feel approachable and stress-free every step of the way. Let us know if there’s anything else we can do for you!
Mayur was wonderful
Mayur was wonderful. It didn't feel transactional, it was a lovely experience connecting
October 9, 2025
Unprompted review
Reply from Mogo
Hi Brittany we appreciate you taking the time to share your experience!🤩 We’re so glad Mayur made the experience feel truly human. Our goal is to keep things helpful and real, especially when it comes to managing your MogoMini line of credit. If anything else comes up, we’re always here to help!
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Alyssa M Answered my question…
Alyssa M Answered my question immediately and help me resolve my problem ASAP
October 3, 2025
Unprompted review
Reply from Mogo
Hi Sam we appreciate the shoutout! We love hearing that Alyssa was able to help right away and get your issue resolved. That’s exactly the kind of experience we want every Mogo member to have, especially when it comes to getting the most out of your MogoMini line of credit. Let us know if there’s ever anything else we can do for you!
Mogo is awesome
Mogo is awesome! Always there for you, making sure you get the right product for your needs and not overextending yourself. Flexible options to ensure what you need is what you get. Friendly staff just a chat away. Way better then most loan options out there
October 6, 2025
Unprompted review
Reply from Mogo
Thanks so much for the amazing review! 🤩 Knowing that our flexible options and support helped you feel confident with your MogoMini line of credit means everything. We’re always just a chat away if you need anything else!
Reply from Mogo
We appreciate the shoutout Jayden! 🙌 We’re all about keeping things easy and hassle-free, especially when it comes to the MogoMini line of credit. Don’t hesitate to reach out if there’s ever anything else we can help with!
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