While I love the product, I can’t in good conscience recommend buying one from this company until they get their accounts in order. I wanted to buy one of these drums after loving the experience playi... See more
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Order #1416 I placed my order on March 24th, I chose express shipping as the delivery method. I tried contacting the team on multiple occasions, but never received a response. Many more compan... See more
first saw the handpan man on Instagram and tiktok playing a Moisai tongue drum and fell in love with the sound of it, I knew I needed one! it took a bit to ship but they're completely hand crafted and... See more
Company replied
Pros: beautiful instrument, beautiful sound, easy to learn and play. Cons: No customer service or response. They say they personally engrave each one, and can tune them to 432 Hz. Not true. I sent... See more
Company details
Written by the company
MOISAI is a musical instrument store that mainly sells handcrafted steel tongue drums. MOISAI aims to help people calm their minds & find their true selves through healing vibrations and sounds.
Contact info
Konstitucijos Pr. 9-96, 09308, Vilnius, Lithuania
- 865546966
- support@moisai.com
- moisai.com
2.9
Average
68 reviews
Hasn’t replied to negative reviews
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Fantastic
Fantastic. Beautifully crafted. We've had our tongue drum for almost 2 years now and it's held up perfectly since the day we got it.
October 11, 2022
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Reply from MOISAI
Thank you so much 🙏😇 We pour our hearts into it! 💜
The service was fast and on time
The service was fast and on time. The drum has a beautiful sound. Very good experience.
August 1, 2022
Reply from MOISAI
Thanks Mark! We really appreciate it! Enjoy your drum! 💜
This is a great piece of art
This is a great piece of art, that just so happens to be a beautiful musical instrument. I am completely thrilled to be able to play this anytime I want. Highly recommend to anyone.
August 1, 2022
Reply from MOISAI
Ahh, music to our ears! Thank you so much for such beautiful words!! 💜💜
Reply from MOISAI
Haha, that says it all! 💜💜 I'm really glad that you liked it sooo much!
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Great Buy
Absolutely over the moon with it. great sound, easy to get the hang of, and looks stunning to boot.
July 4, 2022
Reply from MOISAI
Thank you, Justin! Really glad that it gave you cosmic vibes ✨
The Mars drum is amazing!!
The Mars drum is one of the best purchases I've made! It's super high quality, made with a very durable and beautiful metal. The sound is perfect, it's very ethereal and calming to hear, I could play it for hours on end. I would highly recommend buying from them if you're searching for a high quality tongue drum.
June 15, 2022
Unprompted review
Reply from MOISAI
Woow Matthew! Thank you so much for the recommendation and so many beautiful words! 💜
Reply from MOISAI
Thank you, thank you, thank you! 🥰
I love it!!
I love it!!! It’s beautiful and it has already started the “healing Process” in my family! Thank you I couldn’t be more pleased 😄 🙏🏽
June 6, 2022
Reply from MOISAI
Yaaay! How fantastic it makes us feel to hear such a nice review! Thank you, Robin! We're really happy about your journey 💜
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Reply from MOISAI
Hey Stacey! Thank you very much for your kind words and we are really happy that your son loved it! 💜
I purchased the 12" Mars and love it
I purchased the 12" Mars and love it. I wanted a 432hz instrument to add to my singing bowls for my energy healing practice. It is a soothing and calming tone, perfect for meditation. I haven't set all of the magnet tuners in the right places yet, so there's one note that sounds hollow or more metal thump than the others when played back on recordings.
June 3, 2022
Reply from MOISAI
Hey, Clemence! Happy to hear that you enjoy your drum and that it keeps you & others calm 💜 Let us know if you need help with the tuners!
Ordered the Mars it’s great!
May 12, 2022
Reply from MOISAI
Really happy to hear that, Lisa! Hope to see you playing with it ✨
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perfect stress reliever for any music junkie or anybody at all
first saw the handpan man on Instagram and tiktok playing a Moisai tongue drum and fell in love with the sound of it, I knew I needed one! it took a bit to ship but they're completely hand crafted and even engraved on the bottom with love from Moisai themselves. first time I played, it finally relaxed me like I had been searching for for a while. if you're a music-head too and looking for something to relax with, seriously, look no further and get one of these.
May 2, 2022
Unprompted review
Reply from MOISAI
Thank you for such beautiful words! 💜 We could definitely see that you were super relaxed!
User friendly platform!
Everything was excellent except the tracking of deliveries after. It would be nice if you didn’t have to download an app to check the status. All else excellent!
March 28, 2022
Reply from MOISAI
Great to hear that and thank you for the feedback regarding the tracking! We will look into the solutions!
Terrific Tongue Drum
Terrific Tongue Drum! Expertly handcrafted in Lithuania, perfectly tuned. Absolutely beautiful resonance!
March 17, 2022
Unprompted review
Reply from MOISAI
Thank you, Stephanie! We're really happy to hear that! 😊
Reply from MOISAI
Yaay! Very happy that you liked it! Thank you, Kasie! 💜
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I ordered beginning of December and…
I ordered beginning of December and still have not received. Not very responsive to my requests foe updates on delivery. I hope I receive the drum
January 28, 2022
Reply from MOISAI
Hey Carol! I hope you're enjoying your drum and it gave you some calming moments! Thank you for your honest review, we cannot complain about it as we had some struggles at that time with the materials, we appreciate that you had some patience to wait for the drum and we hope it was worth it! We have solved these issues and they are no longer ruining the whole experience!
If I could leave 100 stars about this…
If I could leave 100 stars about this gorgeous drum, I would! Not only is this an amazing instrument with the most beautiful, calming and resonating tones, but it is truly a work of art that you can tell was made with personal pride and love. If you are looking for a drum, do not hesitate to get a MOISAI drum. If I ever want to buy another I will come back to Moisai! You absolutely will not be disappointed! Thank you!
January 25, 2022
Unprompted review
Still haven’t received my order that I…
Still haven’t received my order that I had placed 12/30/21
January 24, 2022
Reply from MOISAI
Hey Angelo! We appreciate that you had some patience to wait for the drum and we hope it was worth it! Let us know how was your experience after you've received it 🙏 We have solved the delivery issue, so that would not repeat for the upcoming customers!
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