While I love the product, I can’t in good conscience recommend buying one from this company until they get their accounts in order. I wanted to buy one of these drums after loving the experience playi... See more
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Order #1416 I placed my order on March 24th, I chose express shipping as the delivery method. I tried contacting the team on multiple occasions, but never received a response. Many more compan... See more
first saw the handpan man on Instagram and tiktok playing a Moisai tongue drum and fell in love with the sound of it, I knew I needed one! it took a bit to ship but they're completely hand crafted and... See more
Company replied
Pros: beautiful instrument, beautiful sound, easy to learn and play. Cons: No customer service or response. They say they personally engrave each one, and can tune them to 432 Hz. Not true. I sent... See more
Company details
Written by the company
MOISAI is a musical instrument store that mainly sells handcrafted steel tongue drums. MOISAI aims to help people calm their minds & find their true selves through healing vibrations and sounds.
Contact info
Konstitucijos Pr. 9-96, 09308, Vilnius, Lithuania
- 865546966
- support@moisai.com
- moisai.com
2.9
Average
68 reviews
Hasn’t replied to negative reviews
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People also looked at
Everything is good except it has been 7…
Everything is good except it has been 7 days and it is still not here
January 16, 2022
Reply from MOISAI
Good to hear that, Logan and sorry for all the delays that you had... we were short on staff and materials, therefore it caused the delays, but we're working on it to make sure that you guys receive it within 7 days! 💜
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Super fast shipping
Super fast shipping. Incredible drum, it is gorgeous and makes the most beautiful sounds. My son loves it!
January 4, 2022
Reply from MOISAI
Music to our ears! Very happy for you and your son! 💜
beautiful craftsmanship
beautiful craftsmanship, i could not be anymore happy woth this puechase
December 18, 2021
Reply from MOISAI
Thank you, Naomi! Really happy to hear that! 🙏
LOVE
I got my drum fairly fast, especially coming from lithuania! i love it so so much and everyone wants to play it!
December 17, 2021
Reply from MOISAI
That's amazing Haley! I'm really happy that everyone loves it! Send us some picks with you playing with the drum! 🙏💜
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