Monetary Metals Reviews 185

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 184 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the unique product offerings, particularly the ability to earn interest on gold and silver, which many describe as a game-changer for wealth management and investment strategies. The staff and customer service receive consistent praise for being patient, helpful, and responsive, ensuring a smooth and comfortable experience for users. Many appreciate the value for money, especially the free vaulting and the opportunity to earn a yield on their precious metals. However, some customers mentioned that the online trading platform could be improved for a more comprehensive service experience, and a few noted a desire for features like taking loans against holdings. Additionally, some people felt the monthly reports lacked specific detail regarding their investments.

What people talk about most

Product

Customers consistently note positive experiences with the product, highlighting its unique ability to earn... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, honesty, and... See more

Service

Users describe positive interactions with service, highlighting that commitments are consistently met and... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and responsiveness of... See more

Value for money

Clients share positive opinions on value for money, with many expressing satisfaction with the ability to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Precious metals as an income generating vehicle. We contacted this company over a year ago. Every question we had was professionally dealt with. Staff were patient and most helpful throughout the lon... See more

Rated 5 out of 5 stars

MM makes it possible and easy to earn interest on a portion of my gold and silver savings without paying for storage, I can send metal to participate in leases and bonds (MM pays for shipping) and als... See more

Rated 5 out of 5 stars

I became a client of Monetary Metals in December 2023. MM is the ultimate wealth management strategy. Gold is the best safe haven asset and diversifier. The MM platform is the investment solution I h... See more

Rated 5 out of 5 stars

Being a customer of Monetary Metals has completely changed the way I think about savings. For most of my adult life, earning a yield through traditional cash accounts has felt completely hopeless. As... See more


Company details

  1. #50 of 177 best companies in Alternative Financial Service

Written by the company

Monetary Metals delivers a yield on gold, paid in gold, via its Gold Yield Marketplace™ platform, by offering gold-denominated financing to qualified businesses.


Contact info

4.8

Excellent

TrustScore 5 out of 5

185 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Excellent customer service

Customer service representatives were very personable and helpful throughout the purchase process. All of my questions were answered regarding the lease options and website navigation.

February 20, 2025
Rated 5 out of 5 stars

An absolute genius way to maintain your…

An absolute genius way to maintain your purchasing power through unsure times while also receiving interest on real money which also increases in value over time. Monetary Metals is a real game changer. One of the best decisions I’ve ever made for my families money.

December 20, 2025
Rated 5 out of 5 stars

MM makes it easy to earn interest on your gold

MM makes it possible and easy to earn interest on a portion of my gold and silver savings without paying for storage, I can send metal to participate in leases and bonds (MM pays for shipping) and also contribute monthly via ACH to add to my account by dollar cost averaging. I have had an account for seven years and MM has never lost a gram of my metal. I love seeing my gold and silver ounces compund every month. What a great way to make your money metals work for you!

December 20, 2025
Rated 5 out of 5 stars

First year review

I was storing metal at home and got to the point where I had too much to store safely. I liked the idea of no storage fees at Monetary Metals and got the extra benefit of interest paid in metal. I like the business model of leasing the metal to end users where there is a mutual benefit.

I would love to see a better App for buying/selling/transferring my metal to make it easier and more timely to perform transactions. Your staff always answers the phone/email but I don't like the hassle of the back and forth of signing on line documents or physical paper.

This will be my first taxable year with this account so I'm hoping that all the tax documents I need will be sent in a timely manner.

December 20, 2025
Rated 5 out of 5 stars

A great way to invest in physical gold online

A great way to invest in gold with interest paid in gold. I’ ve been investing with MM for a while thanks to a friend’s recommendation and I am very satisfied. You have true contact with an agent that answer the doubts you may have and helps you maximize your investment. I recommend MM as an alternative to holding physical gold offline. You may invest in silver as well.
Una forma muy buena de invertir en oro físico con pago de intereses en oro. Invierto en MM desde hace unos meses y estoy muy satisfecho. La información que te proporcionan es muy buena y tienes un agente a tu disposición durante y después del proceso de compra de oro. Muy buena alternativa si quieres oro físico, con rentabilidad en oro físico y no quieres tener oro en casa o en una caja fuerte en el banco. Se puede invertir en plata de la misma forma y con importe mínimo inferior.

December 19, 2025
Rated 5 out of 5 stars

GREAT PURPOSE

The company is just a company trying to get sound money going again. Basically saving civilization from financial collapse. Their goal is noble and should be supported!

December 20, 2025
Rated 3 out of 5 stars

No App

No App. No ability to sell via the website. Major issues when compared to competitors.

December 19, 2025
Rated 5 out of 5 stars

What a Great Idea - So Glad I Found It

Boy, am I glad I found Monetary Metals this summer with a big hat tip to Jim Brown for suggesting it. As of this afternoon my account is up nearly 19% since I invested on September 11th. I wasn't expecting that kind of return, but knew I wanted to take a substantial position in gold and earning interest was the cherry on top. Plus, I didn't have to go to the trouble of finding a place to store my gold. It has all been handled easily and professionally by the people at MM with only a little administrative work on my part to begin with. There is only one thing I wish was better, and that is the reporting of the transactions on the website. I can figure it out, but their reporting isn't as intuitive as most brokers I have dealt with. A very minor complaint to be sure, as I am absolutely thrilled to be a client of Monetary Metals

December 19, 2025
Rated 5 out of 5 stars

A great team!

The team at Monetary Metals has been outstanding in helping me setup my personal and trust accounts and provided excellent personalized guidance in helping me resolve some of the peculiarities of my needs.

December 19, 2025
Rated 5 out of 5 stars

Helpful and personable.

The Monetary Metals staff is what has made my experience great. Thank you for your patience in helping me with my questions amd requests in a timely manner. It is nice be work with people over automation.

June 30, 2025
Rated 5 out of 5 stars

Great Company

Every thing about this company is fantastic in my experience over the past 3 years. I’m glad I found them! Customer service is very good and I trust Keith and his company 100%. Can’t wait to see how this company develops. They seem to be going from strength to strength.

October 30, 2025
Rated 4 out of 5 stars

Solid Investment

The increasing gold price has done most of the work on it's own, but their unique approach to earning interest on leased gold has certainly contributed to the impressive growth in my account.

October 1, 2025
Monetary Metals logo

Reply from Monetary Metals

Thank you, Sean!

Rated 5 out of 5 stars

Thrilled to be a member!

Monetary Metals delivers exactly what they advertise. Their customer service is very quick to respond and the process of setting up the account and getting it funded were a breeze. On top of that, I love that way it is evolving the marketplace for precious metals!

February 5, 2025
Rated 5 out of 5 stars

Easily the best way to hold gold bullion

For many years I held my gold with a well known company that was charging me 0.12% per annum for storage (as is typical). Worse, they had a buy/sell spread of around 5% PLUS charged an extra fee of 0.5% whenever I wanted to buy or sell my gold. I transferred my holding to Monetary Metals and not only am I EARNING around 3.5% per annum, paid in gold, but I will be getting industry standard spreads (around 0.5%) if I decide to add to my holding. What's there not to like! Thanks to the great Tom Woods for putting me on to this company!

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend MM for precious metal exposure

When I reached out to MM after learning of their gold and silver leasing options, I received quick and thorough responses, even before I opened an account and communicated that I wouldn't have funds to do so for several months. My account relationship manager is always available to answer my questions and provide additional information, without being pushy. Highly recommend MM for precious metal exposure.

January 1, 2025
Unprompted review

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