Rep Nav returned all phone calls, as did his supervisor, Sean. Nav gave me a great comfort level. Everything promised was executed timely. I am very pleased with Monex's buy back policy, pick up pro... See more
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Review summary
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Reviews shaping this summary
I had a great experience buying my precious metals from Mr. Art C. Levine because he was very friendly, approachable, and a real professional. I was very satisfied with his honesty and integrity by do... See more
Monex makes buying precious metals very easy. My representative Don is amazing. Great guy, down to earth customer focused, pleasant professional, and patient. All in all always a great experience. Don... See more
Security Advisor Tony Arce is a true professional! He understands the value in owning physical gold (Gold Canadian Maple Leaf Coins). He explained why this is a better option than physical gold Exchan... See more
Company details
- #5 of 27 best companies in Gold and Silver Trading Company
- #22 of 196 best companies in Financial Consultant
Written by the company
The Monex group of companies was founded by Louis E. Carabini in 1967 at a time when there were no gold dealers due to the 1933 federal law prohibiting gold ownership. Originally known as the Pacific Coast Coin Exchange, our initial business was primarily devoted to trade in pre-1965 U.S. silver coins and pre-1933 gold coins. At that point in time, increasing precious metals prices became evident to the investing public. For over 50 years, Monex has been one of America's trusted names in gold and other precious metals. With client transactions now totaling over $70 billion, Monex Deposit Company, established in 1987, is today America's premier precious metals dealer because of our dedication to customer service and satisfaction. Today, three generations of the Carabini family are now working with Monex, including founder Louis Carabini, his son Michael and Michael's daughters Cristina and AnnaMaria. In addition, more than 43% of Monex employees have been with the company for a decade or more. Our success and reputation have been built from long and fruitful relationships with our clients. As a result of our clients' trust in Monex, over 80% of our business is from clients doing repeat precious metals business, and about one-quarter of our new clients are referred to us by existing clients. Located in Newport Beach, California, Monex Deposit Company is home to a large and dedicated staff of hard asset professionals committed to serving your precious metals investment needs and being America's best bullion dealer with a convenient market and competitive precious metals prices.
Monex Deposit Company has been America's Trusted Name In Precious Metals Investing for Almost 50 Years
Written by the company
- We are committed to serving your precious metals investment needs while providing the best pricing and easy two-way market
- Monex takes great pride to being home to a large and dedicated staff of hard asset professionals committed to serving your precious metals investment needs and being America's best dealer with a convenient market and competitive precious metals prices.
Contact info
4910 Birch St, 92660-8100, Newport Beach, United States
- 800-444-8317
- support@monex.com
- monex.com
4.9
Excellent
4K reviews
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The guidance provided by Lee Zollitsch…
The guidance provided by Lee Zollitsch was clear and impeccable. Monex' procedures for payment and delivery are straightforward and secure.
March 19, 2026
The Monex sales representative makes…
The Monex sales representative makes the service great. He goes beyond being helpful and informative.
March 17, 2026
Reply from Monex Deposit Company
We are glad to hear you are happy with your account representative!
C. Collins
Monex
Transparency
Transparency at every point in the transaction creates confidence in the process of the business at hand. The delivery procedure of the transaction was clear from the beginning to arrival. The authentication process is great for providing authorization for access management to the accounts. The validation provides at least a level validation to counteract deceptive activities against accounts. The consistency and reliability provides a confidence in the company and it’s representative.
March 17, 2026
Great information for a senior
Everything was explained more than twice because we don’t really understand a lot of stuff. I really appreciate his patience and his knowledge. Looking forward to doing more business with you.
March 17, 2026
Spoke with Sean about buying silver and…
Spoke with Sean about buying silver and he was more than happy to help me with the purchase. He is experienced and well mannered. He is personable and well spoken. Thank you again for the help. Bless you all...
March 17, 2026
Travis is always 100%
March 16, 2026
Very smooth process so far
Very smooth process so far. Rep was informative and helpful.
March 11, 2026
I spoke with Tony Arce
I spoke with Tony Arce, and he made it easy to purchase 500 Canadian Maple Leaf's. Thank you Monex, Frank Castro and Tony Arce.
March 10, 2026
I know Monex from past experience .
I know Monex from past experience .
I know can trust Monex and their representatives .
That is why I have chosen to do business with Monex .
January 30, 2026
Arthur Charles Levine of Monex guided…
Arthur Charles Levine of Monex guided me professionally, with social care, wit, and wisdom through my first process of precious metal purchasing. No-blink recommendation to call Arthur Charles Levine for precious metal market-talk, education and purchase. Thank you, my friend, Art Levine!!!
March 6, 2026
Unprompted review
Another great purchase!
Great experience! My interaction with Ben Barth was friendly and informative. He was patient in answering my questions and made me feel as though by transaction matters.
March 5, 2026
Easy to order and complete payment
Easy to order and complete payment. I usually call but decided to use the web this time, highly impressed with how easy it is.
March 4, 2026
Better deal.
March 3, 2026
I've been wanting to make a purchase at…
I've been wanting to make a purchase at Monex for awhile. Today I had that opportunity. I purchased Canadian Maple Leaf coins at a very reasonable price. I cannot be happier. I look to purchase more metals from you in the near future Thank you Monex and staff for reaching out.
March 2, 2026
Terrific and informative conversation…
Terrific and informative conversation with Don. Very efficient!
February 27, 2026
First time customer order
From initial order over the phone to product delivery at my door step was flawless and without disruption. Great experience.
February 16, 2026
Reply from Monex Deposit Company
Thank you for your comments. We are glad to hear you are happy with our service!
C. Collins
Monex
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