The Monex software is excellent. We pay various firms in multiple currencies and the fact that you separate them out that way, is perfect and keeps errors at bay. Plus the customer service is except... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been doing business with y'all for many years. I feel comfortable in y'all being fair to me. Your employe, Peter Stoutjesdijk is very nice and he represents y'all in a fabulous way. I thank... See more
Company replied
Monex's strength is in their customer service. Sometimes their website is a bit clunky, but if you call them, a real person always picks up and they're always helpful. Highly recommended for FOREX and... See more
Company replied
While I rarely speak to the same person twice, the staff at Monex are always anxious to please and oblige. ... but is Monex open to suggestions? How about a monthly statement showing the ending bala... See more
Company replied
Company details
- Non-Bank Financial Service
- also in
- Currency Exchange Service
- Financial Institution
- Money Transfer Service
- Payment Service
Written by the company
Monex Global, part of Monex S.A.P.I. de C.V. (“Monex”), specializes in FX risk management and international payments, helping corporate and institutional clients design tailored FX solutions to navigate currency volatility with confidence. Our team of FX specialists implements well-considered currency strategies, offering dedicated support to help clients manage their payment needs – whether for goods, services, or direct investments. By combining global reach with deep local market expertise, Monex enhances businesses with a suite of financial solutions to help optimize efficiency, mitigate currency risk, and protect margins in an increasingly complex financial landscape.
Contact info
United States
- hello@monexglobal.com
- monexglobal.com
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
because its good
September 3, 2026
Reply from Monex
Thank you for the feedback! We’re glad to hear you’re happy with Monex and appreciate your support. We truly value your trust!
Reply from Monex
Thank you for your feedback! We’re delighted to hear that you’ve experienced fast responses and great customer service. Providing timely, reliable support is always our goal. We truly appreciate your trust in Monex!
Very Dependable
Daniel is always quick to respond and process our quotes and orders.
September 3, 2026
Reply from Monex
Thank you for your feedback! We’re delighted to hear that you’ve experienced quick and responsive service from our team. Providing timely support and efficient processing is always our goal. We truly appreciate your trust in Monex!
Reply from Monex
Thank you for your feedback! We’re delighted to hear that you find the Monex platform easy to use. Providing a simple and seamless experience is always our goal. We truly appreciate your trust in Monex!
I’ve been using Monex Global for my…
I’ve been using Monex Global for my international transactions for a while now. Before I initially signed up, I spent a lot of time reading reviews to see what other businesses were saying. Now that I’ve used it firsthand, I can completely validate the online consensus. Here is a breakdown of what people frequently mention—and what I’ve personally experienced—regarding their service, user experience, and staff.
August 31, 2026
Unprompted review
Reply from Monex
Thank you for taking the time to share such a thoughtful and detailed review! We’re delighted to hear that your firsthand experience with Monex has lived up to the positive feedback you found during your research. We truly appreciate your trust and are grateful to have earned your continued business. Thank you for choosing Monex!
Really professional and provide the…
Really professional and provide the advice and support on time.
August 31, 2026
Reply from Monex
Thank you for your feedback! We’re delighted to hear that you’ve found our team professional and that the advice and support you received were timely and helpful. Providing reliable, responsive service is always our goal. We truly appreciate your trust in Monex!
Reply from Monex
Thank you for your kind feedback! We’re delighted to hear that you’ve had such a positive experience with our team and that you find our service easy and efficient. We truly appreciate your trust in Monex!
Monex is the best!
Working with Monex is very easy and everyone is super nice. My account executive is always on top of all trades and very helpful when help is needed. Service is top drawer...
August 25, 2026
Reply from Monex
Thank you for your wonderful feedback! We’re delighted to hear that you find working with Monex easy and that our team consistently provides friendly, attentive, and helpful service. Staying on top of every trade and being there when our clients need assistance is exactly what we strive for. We truly appreciate your trust in Monex and your continued partnership!
Reply from Monex
Thank you for your wonderful feedback! We’re delighted to hear that you’ve experienced fast, knowledgeable, comprehensive, and friendly service. Providing reliable support and making every interaction as smooth as possible is our goal. We truly appreciate your trust in Monex!
thank you for an excellent job Peter
August 24, 2026
Reply from Monex
Thank you for your kind words! We truly appreciate your trust in Monex!
Fast and friendly!
August 20, 2026
Reply from Monex
Thank you for your feedback! We’re delighted to hear that you’ve experienced fast and friendly service from Monex. Providing a seamless and welcoming experience is always our goal. We truly appreciate your trust and support!
Monex is outstanding!
The Monex software is excellent. We pay various firms in multiple currencies and the fact that you separate them out that way, is perfect and keeps errors at bay. Plus the customer service is exceptional as many times the beneficiary setup is performed by staff at Monex for us which is super and appreciated. Cannot say enough good things about this company. Thank you!
August 19, 2026
Reply from Monex
Thank you for your incredible feedback! We’re delighted to hear that our platform makes managing payments across multiple currencies easier and helps keep errors to a minimum. We’re also glad our team has been able to assist with beneficiary setup and provide the exceptional service you expect. We truly appreciate your trust in Monex and your kind words—they mean a great deal to us!
Took care of everything in 2 minutes.
August 19, 2026
Reply from Monex
Thank you for your feedback! We’re delighted to hear that our team was able to take care of everything quickly and efficiently. Providing fast, hassle-free service is always our goal. We truly appreciate your trust in Monex!
Monex makes moving money easy!
Very easy to log into the site, simple to prepare and approve the wires.
And the FX rates are better than our previous service provider (we checked several times!)
August 18, 2026
Reply from Monex
Thank you for your wonderful feedback! We’re delighted to hear that you find our platform easy to access and that preparing and approving wires is simple and efficient. It’s also great to know that you’ve found our FX rates more competitive than your previous provider. We truly appreciate your trust in Monex!
EFFICIENCY IN SOLVING PROBLEMS AND…
EFFICIENCY IN SOLVING PROBLEMS AND QUESTIONS, Delaney|Davis is very efficient and understand different situations and always help until the problem is solve.
August 18, 2026
Reply from Monex
Thank you for your kind feedback! We’re delighted to hear that our team has been efficient in addressing your questions and resolving issues, while taking the time to understand your specific needs. Providing responsive, knowledgeable support from start to finish is something we take great pride in. We truly appreciate your trust in Monex!
easy to get it done
easy to get it done.
Wise is a mess.
your rates were higher though
August 17, 2026
Reply from Monex
Thank you for your honest feedback! We’re glad to hear that you found the process easy and straightforward. We also appreciate your comments regarding our rates, as we’re always looking for ways to provide competitive value while maintaining the level of service our clients expect. Thank you for choosing Monex!
Reply from Monex
Thank you for your feedback! We’re delighted to hear that you find our website easy to use. Providing a simple and seamless experience is always our goal. We truly appreciate your trust in Monex!
Have been using Monexusa for years now
Have been using Monexusa for years now, never an isssue.
August 17, 2026
Reply from Monex
Thank you for being a loyal Monex client over the years! We’re delighted to hear that you’ve consistently had a smooth, trouble-free experience. We truly appreciate your continued trust and partnership with Monex!
Great Team…
Ever since I started wiring funds I have been fortunate to work with Sam and his team. They are responsive, very, very helpful and always willing to go the extra mile. Sam and his team make my job a lot easier.
August 16, 2026
Reply from Monex
Thank you for your wonderful feedback! We’re delighted to hear that our team has consistently been responsive, helpful, and willing to go the extra mile. Making your job easier and providing reliable support whenever you need it is exactly what we strive for. We truly appreciate your trust in Monex and your continued partnership!
Service is really fast
July 16, 2026
Unprompted review
Reply from Monex
Thank you for your feedback! We’re delighted to hear that you’ve experienced fast and efficient service. Providing a quick, seamless experience is always our goal. We truly appreciate your trust in Monex!
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