Asda Money Reviews 

10,664
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,943 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease of use for their services and applications, finding the process straightforward and simple to navigate. Many appreciate the competitive pricing and value received, especially for insurance and credit card benefits like cashback and rewards. The service is often described as very good, with helpful staff and efficient processes. However, some customers also noted issues with payment processing and credit card management, including slow credit/payment updates or cards being unexpectedly blocked. A few people also experienced problems with promised rewards not being added or finding their debt not decreasing. Some users found the app could be flaky or had issues when used abroad.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, with many finding the application process... See more

Service

Customers had positive experiences with service, often describing it as very good, smooth, and reliable.... See more

Payment

Users describe ambiguous interactions with payment, with some finding the process easy and efficient,... See more

Price

Customers consistently note positive experiences with price, often finding competitive rates and good value... See more

Application

People report positive experiences with the app, finding it easy to use, navigate, and set up. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy access for applying, but still keeps you mindful of what you are applying for, obviously credit. But keeps you to a manageable limit. Clear simple to follow directions for direct debits etc, pay... See more

Company replied

Rated 5 out of 5 stars

Easy to purchase travel insurance for those with medical conditions. Not cheap but less than the rest if you want a reputable underwriter. Would recommend. 2nd year in a row I have used them.

Company replied

Rated 5 out of 5 stars

Another visit to my local Asda today, to purchase my Euro’s. I never use any other Company and find them to be very good. Always served by very helpful assistants and today Sam was there to serve me.... See more

Company replied

Rated 5 out of 5 stars

I was due to collect my travel money today, but received a text to say they were having to close early. That was fine, but then I realised that today is day 4 and my money would be returned if not co... See more

Company replied


Company details

  1. Non-Bank Financial Service

Written by the company

At Asda Money we work with experts you can trust to take care of your financial needs. We know that getting the best value for money is always priority. For your credit, insurance and money needs, visit Asda Money today.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

11K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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4.6

All reviews

(10,664)

1,860 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I always get my travel insurance from…

I always get my travel insurance from Asda because It is straight forward and I get quote very quickly with no complications. The quote is very reasonable and I will be getting my Asda travel insurance for next holiday in the near future.

May 14, 2026
Asda Money logo

Reply from Asda Money

Hi Julie,

Thank you for taking the time to leave a review. We are glad to hear that you find the price fair and for your continuous trust in our services.

Best Wishes,
Grace

Rated 5 out of 5 stars

Great company

Great card that you can connect with your rewards card to earn points when using the card in Asda

May 14, 2026
Asda Money logo

Reply from Asda Money

Hi there 💚

Thank you for your wonderful feedback! We're so pleased to hear you're enjoying the benefits of linking your credit card with your rewards account and earning rewards while shopping at ASDA 🛒💳✨

It's great to know you're getting extra value from using your card, and we really appreciate you taking the time to share your experience with us 💚

Thank you,
Shannon

Rated 4 out of 5 stars

It’s easy and okay

It’s easy and okay

May 14, 2026
Asda Money logo

Reply from Asda Money

Hi there 💚

Thank you for your feedback! We're pleased to hear you've found things easy to use and that your experience has been a positive one 💳✨

We appreciate you taking the time to share your thoughts with us 💚

Thank you,
Shannon

Rated 5 out of 5 stars

Cheaper prices for travel insurance…

Cheaper prices for travel insurance than anywhere else. Asda gave me £21 for 8 days while everywhere else wanted close to £50

May 13, 2026
Asda Money logo

Reply from Asda Money

Hi Karl,

Thank you for taking the time to leave a review. We are glad to hear that you find our prices cheaper then others.

Best Wishes,
Grace

Rated 5 out of 5 stars

Great experience

Great experience. Easy to apply thankyou

May 14, 2026
Asda Money logo

Reply from Asda Money

Hi there 💚

Thank you for your lovely feedback! We're so pleased to hear you had a great experience and found the application process easy 💳✨

We really appreciate you taking the time to share your experience with us 💚

Thank you,
Shannon

Rated 5 out of 5 stars

Great service

Great service

October 16, 2025
Asda Money logo

Reply from Asda Money

Hi there 💚

Thank you for your lovely feedback! We're so pleased to hear you've received great service and had a positive experience with us 💳✨

We really appreciate you taking the time to share this with us 💚

Thank you,
Shannon

Rated 5 out of 5 stars

The service is absolutely fabulous…

The service is absolutely fabulous every step of the way

May 20, 2026
Asda Money logo

Reply from Asda Money

Hi Alicia,

Thank you for taking the time to leave a review. We are glad to hear that the service was absolutely fabulous.

Best Wishes,
Grace

Rated 5 out of 5 stars

Made my life easier with the benefits…

Made my life easier with the benefits of credit which I use for shopping. An other things. That come around d the corner also help me maintain my. Budgets

May 13, 2026
Asda Money logo

Reply from Asda Money

Hi Wendy,

Thank you for take the time to leave a review. We are glad to hear that you are happy with the services provided.

Best Wishes,
Grace

Rated 5 out of 5 stars

Good value

Easy online and fair price for cover.

May 19, 2026
Asda Money logo

Reply from Asda Money

Hi Nigel,

Thank you for taking the time to leave a review. We are glad to hear that the process was easy and that you find the price fair.

Best Wishes,
Grace

Rated 5 out of 5 stars

Everything went so smoothly and the…

Everything went so smoothly and the whole process only took a few minutes.

May 19, 2026
Asda Money logo

Reply from Asda Money

Hi there 💚

Thank you for your wonderful feedback! We're so pleased to hear that everything went smoothly and that the whole process only took a few minutes 💳✨

Making things quick and straightforward for our customers is important to us, so it's great to know this was your experience 💚

Thank you,
Shannon

Rated 5 out of 5 stars

Easy to apply for

Easy to apply for. Offers good rates.

May 20, 2026
Asda Money logo

Reply from Asda Money

Hi there 💚

Thank you for your great feedback! We're so pleased to hear you found the application process easy and that you're happy with the rates on offer 💳✨

We really appreciate you taking the time to share your experience with us 💚

Thank you,
Shannon

Rated 5 out of 5 stars

Good travel insurance

Tom was very good and made it easy to purchase travel insurance

May 19, 2026
Asda Money logo

Reply from Asda Money

Hi Jack,

Thank you for taking the time to leave a review. We are glad to hear that the team made it easy to purchase the insurance.

Best Wishes,
Grace

Rated 5 out of 5 stars

Good experience and easy to set up

Good experience and easy to set up

May 19, 2026
Asda Money logo

Reply from Asda Money

Hi there 💚

Thank you for your lovely feedback! We're so pleased to hear you've had a good experience and found everything easy to set up 💳✨

We really appreciate you taking the time to share your experience with us 💚

Thank you,
Shannon

Rated 5 out of 5 stars

Easy to use like the way it was set up

Easy to use like the way it was set up. Very simple and direct.

May 12, 2026
Asda Money logo

Reply from Asda Money

Hi Stephen,

Thank you for taking the time to leave a review. We are glad to hear that the service was easy to use and very simple to set up.

Best Wishes,
Grace

Rated 5 out of 5 stars

quick,simple

quick,simple , information good for what you require
very good service all round to get the insurance we required

May 18, 2026
Asda Money logo

Reply from Asda Money

Hi Mr Lilley,

Thank you for taking the time to leave a review. We are glad to hear that the service was quick and simple and that you are happy with the insurance.

Best Wishes,
Grace

Rated 5 out of 5 stars

Being helpful

Helps , knowledgeable and efficient

May 15, 2026
Asda Money logo

Reply from Asda Money

Hi Mr Barrie,

Thank you for taking the time to leave a review. We are glad to hear that the team were helpful, knowledgeable and efficient.

Best Wishes,
Grace

Rated 5 out of 5 stars

Very easy to use and cash back

Very easy to use and cash back

May 19, 2026
Asda Money logo

Reply from Asda Money

Hi there 💚

Thank you for your lovely feedback! We're so pleased to hear you're finding the card easy to use and enjoying the cashback benefits 💳✨💚

We really appreciate you taking the time to share your experience with us.

Thank you,
Shannon

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