Asda MoneyReviews 

10,634
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,977 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly experience, highlighting the ease of navigating websites and apps, and the straightforward application processes for various services. Many people appreciate the excellent service, often mentioning helpful staff and quick, efficient processes for insurance and credit card applications. Consumers also find the pricing very competitive, noting that the company offers good value for money, especially for insurance products and credit card rewards. However, some customers reported issues with payment processing, specifically duplicate direct debits or problems with manual payments not syncing, leading to frustration and negative credit reporting. A few other people also felt that the pricing was a bit high or that the policies had too many exemptions, making them less comprehensive than desired.

What people talk about most

User experience

People report positive experiences with user experience, consistently highlighting the ease of use for... See more

Service

Users describe positive interactions with service, highlighting it as smooth, reliable, and very good... See more

Payment

Reviewers highlight ambiguous aspects of payment, with some customers expressing satisfaction with the ease... See more

Price

Consumers find price to be positive, with many reviewers highlighting competitive and reasonable pricing for... See more

Application

Reviewers mention positive feedback about the app, highlighting its ease of use and straightforward... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy access for applying, but still keeps you mindful of what you are applying for, obviously credit. But keeps you to a manageable limit. Clear simple to follow directions for direct debits etc, pay... See more

Company replied

Rated 5 out of 5 stars

Another visit to my local Asda today, to purchase my Euro’s. I never use any other Company and find them to be very good. Always served by very helpful assistants and today Sam was there to serve me.... See more

Company replied

Rated 5 out of 5 stars

I wasn't sure about travel insurance now that my husband and I are now over 70. But the young lady put my mind at rest and explained the different health information I needed to input to get cover. Al... See more

Company replied

Rated 5 out of 5 stars

I was due to collect my travel money today, but received a text to say they were having to close early. That was fine, but then I realised that today is day 4 and my money would be returned if not co... See more

Company replied


Company details

  1. Non-Bank Financial Service

Written by the company

At Asda Money we work with experts you can trust to take care of your financial needs. We know that getting the best value for money is always priority. For your credit, insurance and money needs, visit Asda Money today.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

11K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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4.6

All reviews

(10,634)

1,831 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The service is absolutely fabulous…

The service is absolutely fabulous every step of the way

May 20, 2026
Asda Money logo

Reply from Asda Money

Hi Alicia,

Thank you for taking the time to leave a review. We are glad to hear that the service was absolutely fabulous.

Best Wishes,
Grace

Rated 5 out of 5 stars

Made my life easier with the benefits…

Made my life easier with the benefits of credit which I use for shopping. An other things. That come around d the corner also help me maintain my. Budgets

May 13, 2026
Asda Money logo

Reply from Asda Money

Hi Wendy,

Thank you for take the time to leave a review. We are glad to hear that you are happy with the services provided.

Best Wishes,
Grace

Rated 5 out of 5 stars

Good value

Easy online and fair price for cover.

May 19, 2026
Asda Money logo

Reply from Asda Money

Hi Nigel,

Thank you for taking the time to leave a review. We are glad to hear that the process was easy and that you find the price fair.

Best Wishes,
Grace

Rated 5 out of 5 stars

Everything went so smoothly and the…

Everything went so smoothly and the whole process only took a few minutes.

May 19, 2026
Asda Money logo

Reply from Asda Money

Hi there 💚

Thank you for your wonderful feedback! We're so pleased to hear that everything went smoothly and that the whole process only took a few minutes 💳✨

Making things quick and straightforward for our customers is important to us, so it's great to know this was your experience 💚

Thank you,
Shannon

Rated 5 out of 5 stars

Easy to apply for

Easy to apply for. Offers good rates.

May 20, 2026
Asda Money logo

Reply from Asda Money

Hi there 💚

Thank you for your great feedback! We're so pleased to hear you found the application process easy and that you're happy with the rates on offer 💳✨

We really appreciate you taking the time to share your experience with us 💚

Thank you,
Shannon

Rated 5 out of 5 stars

Good travel insurance

Tom was very good and made it easy to purchase travel insurance

May 19, 2026
Asda Money logo

Reply from Asda Money

Hi Jack,

Thank you for taking the time to leave a review. We are glad to hear that the team made it easy to purchase the insurance.

Best Wishes,
Grace

Rated 5 out of 5 stars

Good experience and easy to set up

Good experience and easy to set up

May 19, 2026
Asda Money logo

Reply from Asda Money

Hi there 💚

Thank you for your lovely feedback! We're so pleased to hear you've had a good experience and found everything easy to set up 💳✨

We really appreciate you taking the time to share your experience with us 💚

Thank you,
Shannon

Rated 5 out of 5 stars

Easy to use like the way it was set up

Easy to use like the way it was set up. Very simple and direct.

May 12, 2026
Asda Money logo

Reply from Asda Money

Hi Stephen,

Thank you for taking the time to leave a review. We are glad to hear that the service was easy to use and very simple to set up.

Best Wishes,
Grace

Rated 5 out of 5 stars

quick,simple

quick,simple , information good for what you require
very good service all round to get the insurance we required

May 18, 2026
Asda Money logo

Reply from Asda Money

Hi Mr Lilley,

Thank you for taking the time to leave a review. We are glad to hear that the service was quick and simple and that you are happy with the insurance.

Best Wishes,
Grace

Rated 5 out of 5 stars

Being helpful

Helps , knowledgeable and efficient

May 15, 2026
Asda Money logo

Reply from Asda Money

Hi Mr Barrie,

Thank you for taking the time to leave a review. We are glad to hear that the team were helpful, knowledgeable and efficient.

Best Wishes,
Grace

Rated 5 out of 5 stars

Very easy to use and cash back

Very easy to use and cash back

May 19, 2026
Asda Money logo

Reply from Asda Money

Hi there 💚

Thank you for your lovely feedback! We're so pleased to hear you're finding the card easy to use and enjoying the cashback benefits 💳✨💚

We really appreciate you taking the time to share your experience with us.

Thank you,
Shannon

Rated 5 out of 5 stars

Painless fast and quick

Painless fast and quick

May 19, 2026
Asda Money logo

Reply from Asda Money

Hi Kevin,

Thank you for taking the time to leave a review. We are glad to hear that you found the process quick and painless.

Best Wishes,
Grace

Rated 5 out of 5 stars

It was great

May 18, 2026
Asda Money logo

Reply from Asda Money

Hi Stephen,

Thank you for taking the time to leave a review. We are glad to hear that the service provided was great.

Best Wishes,
Grace

Rated 5 out of 5 stars

Holiday

Good experience and straight forward

May 18, 2026
Asda Money logo

Reply from Asda Money

Hi,

Thank you for taking the time to leave a review. We are glad you found the process straightforward and had a good experience with us.

Best Wishes,
Grace

Rated 5 out of 5 stars

Amazing service thanku 😊 made r holiday…

Amazing service thanku 😊 made r holiday experience perfect 👌

May 11, 2026
Asda Money logo

Reply from Asda Money

Hi Leanne,

Thank you for taking the time to leave a review. We are glad to hear that you found the service amazing and that our cover made your holiday experience.

Best Wishes,
Grace

Rated 5 out of 5 stars

Very helpful and easy to do

Very helpful and easy to do

May 18, 2026
Asda Money logo

Reply from Asda Money

Hi Sue,

Thank you for taking the time to leave a review. We are glad to hear that you found the services easy to do and helpful.

Best Wishes,
Grace

Rated 4 out of 5 stars

Great experience

Great experience, straight forward however was promised £15 cashback onto my rewards and this hasn't happened. Was the main reason I went with ASDA and not another company

April 25, 2026
Asda Money logo

Reply from Asda Money

Hi Faye,

Thank you for taking the time to leave a review. We are glad to hear that you had a great experience with us and that the services were straight forward however, we appreciate you are disappointed with the delay in the cashpot rewards. Please be advised that the £15 will be applied to your Cashpot balance within 7 months from the date of purchasing the travel insurance policy.

Best Wishes,
Grace

Rated 5 out of 5 stars

Happy with everything

Happy with everything

May 18, 2026
Asda Money logo

Reply from Asda Money

Hi there 💚

Thank you for your lovely feedback! We're so pleased to hear you're happy with everything and that you've had a positive experience with us 💳✨

We really appreciate you taking the time to share this with us 💚

Thank you,
Shannon

Rated 5 out of 5 stars

Absolutley fab no messing just straight…

Absolutley fab no messing just straight forward and easy would reccomend to family and friends x

May 16, 2026
Asda Money logo

Reply from Asda Money

Hi there 💚

Thank you so much for your fantastic feedback! We're delighted to hear you found everything straightforward and easy, with no fuss along the way 💳✨

It means a lot to us that you would recommend us to your family and friends—thank you for your support 💚😊

Thank you,
Shannon

Rated 5 out of 5 stars
Asda Money logo

Reply from Asda Money

Hi there 💚

Thank you for your lovely feedback! We're so pleased to hear you're finding the service easy to use and that it's working well for you 💳✨

We really appreciate you taking the time to share your experience with us 💚

Thank you,
Shannon

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