Moneyadvisorycentre Reviews 

207
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 206 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being understanding, patient, and non-judgmental, making interactions pleasant and reassuring. Many also highlight the excellent customer service, noting that advisors put them at ease and explained complex information clearly. The overall service is described as professional and supportive, making stressful situations feel much more manageable. People felt listened to and guided through every step, leading to a smooth and straightforward process. Reviewers frequently mention that the service helped them manage debts, reduce stress, and get their finances back on track. The assistance provided often resulted in a sense of relief and confidence for their future financial well-being.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their kindness, understanding, and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many expressing gratitude for the... See more

Service

Clients share positive opinions on service, with many reviewers describing it as excellent and 5-star.... See more

User experience

People report positive experiences with user experience, consistently highlighting the ease and clarity of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wanna start by saying thank you to the company for helping us make paying off our debts a lot easier, we was struggling every month to make ends meet and now we’re finally gonna be able to live eve... See more

Rated 5 out of 5 stars

My advisor Jesse put me at ease straight away. I felt shame an anxious but received an excellent service from him that was not judgemental. He allowed me to give information at my own pace and all his... See more

Rated 5 out of 5 stars

David from the debt management department helped me massively with our call to help organise a debt management plan for me. He was very clear and walked me through every stage ensuring I understood co... See more

Company replied

Rated 5 out of 5 stars

David was absolutely brilliant. He listened to me and put me at ease. He explained everything perfectly and constantly checked that I understand the process. David is a credit to the company.


Company details

  1. Credit Counseling Service

Written by the company

A clear approach to managing debt. Our goal is simple: help you take control of your finances with clear, tailored debt advice
from people who understand what you're going through. Our support is confidential,
expert-led and focused on what’s right for you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

207 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.9

All reviews

(207)

207 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Your representative was amazing & put me at ease throughout the whole process. She needs a BIG Easter egg 🤪 solution was/is perfect, service second to none, It was all done very professionally

April 23, 2026
Unprompted review
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Rated 5 out of 5 stars

Tanya

Tanya, my advisor, was so helpful and talked me through all my options explaining anything I had queries about clearly. This was a nerve wrecking and embarrassing experience for me but she made it so much easier to deal with.

April 16, 2026
Unprompted review
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Rated 1 out of 5 stars

After thinking about it

After thinking about it, I decided not to pay MAC £3600 for setting my debt management plan up… I was seeking help with my debts, not getting myself more in debt.

April 9, 2026
Unprompted review
Moneyadvisorycentre logo

Reply from Moneyadvisorycentre

Hi Gary,

Thanks for getting in touch with us about sorting out your debts.

We're always transparent about what things cost and what you get for your money. Management fees are usually paid as part of your monthly payment and not a lump sum. Basically, you'd pay a small monthly fee as part of your overall payment, and for that we handle everything - deal with all your creditors, sort out payment plans, manage your account ongoing, and you'll have someone to call when you need help.

We understand if it’s not right for your situation. If you want to chat more about how the monthly payments would work, you can call us on 0161 804 2923

Hope you get everything sorted.
Money Advisory Centre

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Rated 5 out of 5 stars

I spoke with ric when I contacted the…

I spoke with ric when I contacted the money advisory service and he was very polite and professional and disnt judge me on my circumstances. Ric explained all the options available to me and we chose the most appropriate. Thanks to him I will now be able to sleep at night again.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

The services was spot on and first class!

The services was spot on and put my mind at rest after many sleepless nights contemplating my situation, Ric my advisor was excellent and very knowledgeable and helpful. I would advise anyone struggling with debt to seek advise from the Money Advisory Centre, thankyou

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

A weight has lifted

After feeling a burden of debt after a bereavement I can finally see hope after speaking to Zain at MAC.
I can't praise this company enough for their support, advice and empathy.

March 26, 2026
Unprompted review
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