Money Management International (MMI) Reviews 

1,888
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff members and the customized payment plans that make managing and overcoming credit card debt much easier. People deeply appreciate the seamless process and the way dedicated support agents guide them through difficult financial challenges with exceptional compassion and clear expertise. Some reviewers were not happy with occasional communication hurdles, unexpected account suspensions, and coordination issues experienced when wrapping up their final payments. A few individuals also mentioned unexpected aspects regarding service fees or ensuring that monthly payments successfully reached their creditors right on time.

What people talk about most

Payment

Users describe positive interactions with payment options, noting that single monthly payments are manageable... See more

Service

Reviewers highlight positive aspects of service, finding the overall debt management process smooth,... See more

Customer service

Consumers find customer service to be extremely helpful and supportive. People report that communication is... See more

Staff

Customers had positive experiences with staff, praising them for being consistently helpful, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

MMI has assisted me twice with my credit card debt. In working with the creditors * interest % is greatly reduced or eliminated, * mininum payments are lowered, * the monthly ACH pmt to MMI is ta... See more

Rated 5 out of 5 stars

Helpful from the first phone call to final payment. I'd built a huge debt trying to save my three businesses through Covid. I finally sold or closed them but, being self employed with a disability, I... See more

Rated 5 out of 5 stars

My experience with MMI has been exceptional! From the very first phone call to the final payment February 2026, the process has been a pleasure. MMI was available every step of the way and made the... See more

Rated 5 out of 5 stars

I began my journey to repair my finances and get out of debt first by looking into several different options and loan solutions, etc. I chose MMI and was very happy in every way. I felt the solution... See more


Company details

  1. Debt Relief Service
  2. Credit Counseling Service
  3. Financial Consultant

Written by the company

For over 65 years, Money Management International (MMI) has been at the forefront of financial health solutions, helping individuals and families break free from debt and build a secure financial future. As a trusted nonprofit leader, MMI is dedicated to transforming how Americans navigate financial challenges by providing expert guidance, innovative programs, and culturally relevant financial education. Recognized by major financial institutions and media outlets, MMI’s award-winning services support long-term financial stability and success. Learn more at MoneyManagement.org.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,888)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

The lady I spoke with about this was…

The lady I spoke with about this was very kind gentle concerned about my well-being, she was very knowledgeable about everything she was explaining to me and I am very appreciative of her kindness and willingness to help me get to where I need to be.

June 23, 2021
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Rated 5 out of 5 stars

I had become completely overwhelmed by…

I had become completely overwhelmed by the amount of debt I had and the amount of payments I had to remember to do every month. MMI helped me pay off my debt in a reasonable amount of time and allowed me to make one payment which reduced my anxiety a great deal. They were professional, understanding, nonjudgmental, and kind. I would recommend this service to anyone struggling with credit card debt. I can honestly say I now find a great deal of pride and relief in paying cash for things.

June 16, 2021
Rated 5 out of 5 stars

We were in so much debt and was only…

We were in so much debt and was only able to make the minimum payments and was never going to get it paid off. We were on the road to filing bankruptcy. I started calling the creditors to negotiate the interest rates but they didn’t care except one of them transferred me to Money Management. I had never heard of this company and I am so thankful we were transferred to them. The program was for 5 years but we finished in 4.5 years as we did pay some extra money. Today, all creditors have been paid in full and if it weren’t for Money Management, I don’t know where we would be today. Probably still in over our heads or filed bankruptcy. I highly recommend this company.

June 16, 2021
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Rated 5 out of 5 stars

Whenever I contact anyone at MMI

Whenever I contact anyone at MMI, I am treated kindly and respectfully. the training your employees get must be exemplary. I recommend you whenever I hear of anyone who might need your assistance.

June 16, 2021
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Rated 5 out of 5 stars

Customer Satisfaction

Carol is the best. She was friendly, caring and willing to assist, when I was transferred to her for assistance. Carol provided her undivided attention to me, and made sure I understood what I needed to know about the program. Thank You Carol for everything. I would refer my friends and family to Carol without hesitation. Carol is an asset to MMI.

June 15, 2021
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Rated 5 out of 5 stars

Good Company!!

The lady who I talked to on the phone for the course was very professional and very helpful. I would recommend MMI to anyone who needs it.

June 15, 2021

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