MONEYME Reviews 

1,130
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 422 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the quick and efficient process, often receiving loan approvals and funds within hours or the same day. People consistently highlight the excellent customer service, noting helpful staff who simplify everything and provide outstanding support. Reviewers also appreciate the straightforward application, making financial management easier with reasonable repayment terms. However, some customers also noted difficulties with the platform's functionality, such as issues submitting information or connecting bank accounts. A few people mentioned problems with the loan application process, experiencing initial declines, slower decisions, or unexpected fees.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting the quick, easy, and stress-free... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the team's helpfulness and... See more

Payment

Customers had positive experiences with payment, frequently praising the speed of approval and fund... See more

Customer service

Users describe positive interactions with customer service, highlighting the fast, efficient, and helpful... See more

Response time

Customers consistently note positive experiences with response times, with many reporting very fast approval... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was easy to navigate application and really fast to approve. Didn’t have to have endless printouts of my debts. Just gave them access and it was done. Awesome. Would highly recommend

Rated 5 out of 5 stars

Had a previous plan and requested for refinancing that loan. It was approved in less than 24 hours and money transferred same day. Receptionist whom I spoke with was extremely helpful. Service with Mo... See more

Rated 5 out of 5 stars

No fuss, no nonsense, as long as you tick the boxes, MONEYME gets it done for you. I was shocked and amazed when I was approved for a personal loan in a matter of minutes. Highly recommend MONEYME f... See more

Rated 5 out of 5 stars

MoneyMe were ver efficient in helping me with my debt consolidation loan. The process was quick, easy and non-judgmental. This is a great company to work with. Thank you


Company details

  1. Financial Institution
  2. Loan Agency
  3. Non-Bank Financial Service

Written by the company

At MONEYME, we’re all about saving you time and money. A better experience starts here—with bank-beating rates, same-day approvals, and standout customer service. As a proud B Corp, we’re building a business that’s better for our customers, our community, and the planet. Through our FREE CREDIT SCORE CHECK, you can check your credit score for free, track it over time, and get helpful tips on how to boost it. We also offer low-rate, award-winning PERSONAL LOANS up to $70,000 where you can get a quote in 90 seconds without impacting your credit score. If you're looking for DEBT CONSOLIDATION, you can roll your credit cards, loans, and other debt into one easy-to-manage loan to help reduce your interest rate and lower monthly repayments. MONEYME Freestyle, our digital credit card, gives you up to 55 days interest-free and zero fee options, ready to tap n’ pay the moment you’re approved. Additionally, our AUTOPAY CAR LOAN is available via dealerships and brokers, allowing you to manage your loan directly in the app once approved. Copyright 2025 | MONEYME Financial Group Pty Ltd | ABN 40 163 691 236 | Australian Credit Licence Number 442218 | Credit criteria, fees, charges, terms and conditions apply.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(1,130)

409 reviews in the last 12 months

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Rated 5 out of 5 stars

Seamless and fast

Seamless and fast. 2 day turn around. Obviously the better your finances the easier it is I imagine. Rate was %4 lower than my bank.

May 1, 2026
Unprompted review
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Rated 2 out of 5 stars

Sole Traders / Self Employed please read.

Applying for a loan and you are self employer or sole trader?

Very disappointed with my experience with MoneyMe.

I made multiple calls to advise the application process did not correctly fit my circumstances as a sole trader, however staff repeatedly advised they “don’t really look at that anyway” and mainly use bank statements.

The system only allowed one bank account to be connected, which didn’t even include my savings account or fully reflect my financial position. The online application also appears designed only for wage earners and does not properly assess sole trader income. When I called about this, I was told I would be sent the correct form — only to receive the exact same link again.

What’s most frustrating is I already have an existing loan that is years ahead in repayments, clearly showing I can manage financial commitments and service the much smaller amount applied for. Instead of properly assessing the application, it feels like the process was automated without consideration of actual circumstances, or asking if I had additional documents to support my financial position.

Now I’m left with a credit enquiry impacting my credit score from what I believe was an incomplete and inaccurate assessment process. Feels like being punished twice.

Would not recommend for sole traders or self-employed applicants to apply direct, maybe different via brokers.

May 5, 2026
Unprompted review
MONEYME logo

Reply from MONEYME

Hi Todd,

Thank you for taking the time to share your experience. I'm sorry to hear the process felt frustrating, especially given your existing loan history with us. I can understand how important it is that your full financial picture is considered. I've reached out to you directly via email to address your concern in detail, including the steps we've taken on your behalf in regards to the credit enquiry.

If there's anything further you'd like to discuss, please do not hesitate to get in touch with us. Again, thank you and we appreciate your feedback.

Kind regards,
Mike - Senior Customer Success Specialist

Rated 5 out of 5 stars

It was so easy

It was so easy! I already had a loan with you that I had almost finished and the time had come to get a new car. Rang them around 1pm and had a top up loan approved and money in my bank by 5pm!
We purchased our car the next day!

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Easy process

Very easy to deal with & funds came through so quickly. Updating details was super easy e.g. changing my direct debit account number. The app is very clear as well. Highly recommend.

May 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Incredible experience

Incredible experience, it was quick and easy and was complete within 1 day. The customer service was excellent, always kept us up to date, requested any information they may have been required, and by the end of the same business day. The payment was in our bank account within seconds. They are truely amazing people to deal with and I would recommend MoneyMe to anyone and everyone who wants a quick, fast and excellent and professional experience.

April 30, 2026
Unprompted review
Rated 4 out of 5 stars

Streamlined process.

The process was streamlined and very user friendly. The response time was excellent in direct comparison to one of the competitors where almost a week down the track and they have still not approached me to assist or respond.

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

in dire need for a working car

I was in dire need for another (working car) my super could not help me, my bank i've been with my entire life would not help me, I stumbled accross your site via google search, followed instructions. I was accepted and granted what i needed when i needed it. I was not expecting the outcome i recieved, To my delight I now can get to work and back home again without bothering family to drive me here and there. Such a huge releif this is. Many Thanks for taking me on board for this loan. Cheers. Linda.

April 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Easy Process

Smooth process, easy to follow application
Fast approval
Hassle free
Helped me save by consolidating debts in a time when income is stagnant & costs are rising

April 30, 2026
Unprompted review
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Rated 5 out of 5 stars

Its very difficult to get loans…

Its very difficult to get loans approved these days for sole traders and small business owners who need help to run the day to day costs and also cash flow, new equipment etc.. without your help i would struggle to build the business up and keep on moving forward. Especially with the current financial climate. That you

April 25, 2026
Unprompted review
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