MoneyPlace Reviews 

2,435
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 149 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, polite, and easy to talk to throughout the entire loan application process. Many individuals note that representatives go above and beyond to ensure the best possible financial outcomes. Consumers regularly highlight the impressive speed and operational efficiency, noting that approved funds are typically received within twenty-four hours. People also deeply appreciate the user-friendly platform, transparent terms, and clear guidance provided at every single step. Reviewers emphasize that working with the team makes complex financial arrangements completely stress-free and seamless.

What people talk about most

Service

Reviewers highlight positive aspects of service, praising the fast, easy, and efficient loan process.... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are very friendly, polite,... See more

User experience

Consumers find the user experience to be exceptionally positive and smooth. Reviewers frequently highlight... See more

Response time

Customers had positive experiences with response_time, consistently highlighting quick turnarounds and rapid... See more

Payment

People report positive experiences with payment, highlighting good rates and fast fund transfers. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Money place has always been there for me when I’m in need of Finance assistance. Very easy Application process and Approval. Low documentation too. Excellent App and Excellent and grateful Staff and V... See more

Rated 5 out of 5 stars

Friendly and efficient customer service. Liz in particular made the whole loan application process fast and stress-free. Your customer service leaves the Big 4 banks for dead. I also really like... See more

Rated 5 out of 5 stars

I'm not one for writing a review unless it is warranted. This is warranted. From the very first contact I had right through to the end result, I was kept informed of the progress and what to expect... See more

Rated 5 out of 5 stars

Good listening in any issues you raised up and assistance provided efficiently.Makes you feel so welcome and at ease that your loan is going smooth.


Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Information provided by various external sources

MoneyPlace is a group of like-minded, energetic people that know personal loans can be done better. The problem with personal loans today is that interest rates are too high and do not consider your individual circumstances. Applying for a loan with a big bank can also be slow and cumbersome. We're here to change that. We reward borrowers with a good credit history to get a better rate than a big bank. We do it through a seamless, quick and entirely online process. Lend. Borrow. Better.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,435)

132 reviews in the last 12 months

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Rated 5 out of 5 stars

Money place has always been there for…

Money place has always been there for me when I’m in need of Finance assistance. Very easy Application process and Approval. Low documentation too. Excellent App and Excellent and grateful Staff and Very helpful. Especially the Staff member “Mr Charlie “ Very nice and helpful Gentleman. Great People at Money Place. Thank you all for your help and support. Wish you all the best.

February 6, 2026
Rated 1 out of 5 stars

Terrible customer service and response time

We have been trying to get a response for 25 days: we have paid out our loan and are waiting acknowledgment. Have called numerous times and after 20 mins being on hold we get cut off or asked to leave a message with no response. Numerous emails sent and no response. Think twice before dealing with this company.

January 27, 2026
Unprompted review
Rated 4 out of 5 stars

Quick

Quick, easy, simple process.
Please keep interest down for those in need.
Thankyou.

February 2, 2026
Rated 5 out of 5 stars

Awesome Experience

Incredible customer service and great response times! Each person was very professional and went above and beyond to help. I’ve used them before and would use them again. Would recommend to anyone!

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

The process was so fast and easy

The process was so fast and easy , I didn’t expect to apply for a loan that morning and have that money in my account that same day

Now 1 day later we have our caravan in our driveway 🙂

Highly recommend you guys to anyone
Thankyou

January 28, 2026
Rated 5 out of 5 stars

Painless process.

I have given this review because of the ease of process, this may have been due to my broker liaison with the company but either way it has been a painless process.
Also the speed of the process was very impressive, I did get the documents required from me within 2 days but as soon as those documents were available to the company the loan was granted very quickly so thank you.

January 8, 2026
Rated 5 out of 5 stars

Better than the banks

Casey who helped me from start to finish is very professional and polite she sent me in the right direction and I got my loan super fast. I highly recommend money Place. If you need a loan try money Place instead of the big 4.

Thank you Casey and money loan

December 30, 2025
Unprompted review

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