MoneyPlace Reviews 

2,435
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 149 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, polite, and easy to talk to throughout the entire loan application process. Many individuals note that representatives go above and beyond to ensure the best possible financial outcomes. Consumers regularly highlight the impressive speed and operational efficiency, noting that approved funds are typically received within twenty-four hours. People also deeply appreciate the user-friendly platform, transparent terms, and clear guidance provided at every single step. Reviewers emphasize that working with the team makes complex financial arrangements completely stress-free and seamless.

What people talk about most

Service

Reviewers highlight positive aspects of service, praising the fast, easy, and efficient loan process.... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are very friendly, polite,... See more

User experience

Consumers find the user experience to be exceptionally positive and smooth. Reviewers frequently highlight... See more

Response time

Customers had positive experiences with response_time, consistently highlighting quick turnarounds and rapid... See more

Payment

People report positive experiences with payment, highlighting good rates and fast fund transfers. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Money place has always been there for me when I’m in need of Finance assistance. Very easy Application process and Approval. Low documentation too. Excellent App and Excellent and grateful Staff and V... See more

Rated 5 out of 5 stars

Friendly and efficient customer service. Liz in particular made the whole loan application process fast and stress-free. Your customer service leaves the Big 4 banks for dead. I also really like... See more

Rated 5 out of 5 stars

I'm not one for writing a review unless it is warranted. This is warranted. From the very first contact I had right through to the end result, I was kept informed of the progress and what to expect... See more

Rated 5 out of 5 stars

Good listening in any issues you raised up and assistance provided efficiently.Makes you feel so welcome and at ease that your loan is going smooth.


Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Information provided by various external sources

MoneyPlace is a group of like-minded, energetic people that know personal loans can be done better. The problem with personal loans today is that interest rates are too high and do not consider your individual circumstances. Applying for a loan with a big bank can also be slow and cumbersome. We're here to change that. We reward borrowers with a good credit history to get a better rate than a big bank. We do it through a seamless, quick and entirely online process. Lend. Borrow. Better.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

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4.9

All reviews

(2,435)

132 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Was denied a 20k loan over 7 years

Was denied a 20k loan over 7 years, $86/week repayments, earning 125k a year without any overtime which equates to a minimum of another 25k yearly. And am receiving a pay rise in February to 140k a year + OT.
I own my house, all my cars, no credit cards, no dependents, very little outgoings. Denied because I save my money in cash which was proven as I was purchasing a 40k car and only needed to borrow the 20k, so clearly had 20k put away in cash.
Was going to pay the car off within the year as well while continuing to save as I intend to buy my dream car in 2 years, valued at 400k, and would of had 100k saved by the end of the two years and I am in the process of selling a 150k M3, so was using this as a test before I borrow the remaining 150k for my dream car. So completely their loss. Extremely unprofessional and judgemental.
Would never ever recommend this despicable company not even to my worst enemy. And they have shot themselves in the foot as I have had home loans in the past since 20yo and never missed a single payment. So congratulations you guys will do great in business.

December 12, 2025
Unprompted review
Rated 1 out of 5 stars

I had a very disappointing experience…

I had a very disappointing experience with MoneyPlace. My loan application was rejected multiple times without any clear or reasonable explanation. The process felt arbitrary, poorly handled, and lacking transparency.

I was even encouraged to submit an application that staff seemed to know would be declined, which is completely unacceptable and unprofessional.

Based on this experience, I’ve lost trust in this service and will not be dealing with MoneyPlace again.

Definitely not recommended.

November 27, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful

Wonderful - highly recommend Dave and the team, they make the whole process easy from start to finish.

November 14, 2025

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