MoneyPlace Reviews 

2,436
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 151 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and representatives for being extremely polite, friendly, professional, and genuinely helpful throughout the entire loan application journey. Consumers note that the team goes above and beyond to ensure people feel truly welcome, supported, and completely at ease. People frequently mention that the overall user experience is wonderfully smooth, seamless, highly transparent, and very easy to navigate. Reviewers are particularly impressed by the incredible speed of approvals, minimal paperwork required, and fast transfer of funds directly into accounts. Many individuals express gratitude for the clear communication and efficient service received.

What people talk about most

Service

Clients share positive opinions on service, highlighting an efficient, quick, and transparent lending... See more

Staff

People report overwhelmingly positive experiences with staff, describing them as friendly, polite, and very... See more

User experience

Customers had positive experiences with user experience, consistently praising the smooth, straightforward,... See more

Response time

Reviewers mention positive feedback about response_time, highlighting very quick action and prompt... See more

Customer service

Users describe positive interactions with customer service, highlighting clear communication and a welcoming... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Money place has always been there for me when I’m in need of Finance assistance. Very easy Application process and Approval. Low documentation too. Excellent App and Excellent and grateful Staff and V... See more

Rated 5 out of 5 stars

Friendly and efficient customer service. Liz in particular made the whole loan application process fast and stress-free. Your customer service leaves the Big 4 banks for dead. I also really like... See more

Rated 5 out of 5 stars

I'm not one for writing a review unless it is warranted. This is warranted. From the very first contact I had right through to the end result, I was kept informed of the progress and what to expect... See more

Rated 5 out of 5 stars

Good listening in any issues you raised up and assistance provided efficiently.Makes you feel so welcome and at ease that your loan is going smooth.


Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Information provided by various external sources

MoneyPlace is a group of like-minded, energetic people that know personal loans can be done better. The problem with personal loans today is that interest rates are too high and do not consider your individual circumstances. Applying for a loan with a big bank can also be slow and cumbersome. We're here to change that. We reward borrowers with a good credit history to get a better rate than a big bank. We do it through a seamless, quick and entirely online process. Lend. Borrow. Better.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

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4.9

All reviews

(2,436)

134 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy confident seamless and…

Easy confident seamless and professional

Hands down the BEST experience I’ve ever had with a financial institution

Highly rated and will be referring them to others

Thanks

October 20, 2025
Rated 5 out of 5 stars

I did the research

I’ll be honest, I did a ton of research on all the non banks that came back with offers of finance. The banks interest rates were just too high, so I looked into the non bank market and was sceptical at first.. I almost went ahead with a company whose name is similar to umm, but once I thoroughly read the contract, it wasn’t sitting right with me. I received an offer from my money place and the contract was straight forward, and no hidden red flags. Signed the contract and had the money the next day!

They also have an app, so it’s easy to view your progress. Very transparent.

I hope this review helps.

October 19, 2025
Rated 5 out of 5 stars

Prompt response

Prompt response, dealing with my broker and offering such a good rate.
one thing made me funny was a query on some money i moved around that had nothing to do with the loan.

October 16, 2025
Rated 5 out of 5 stars

Brilliant Support from Beginning to End

I'm not one for writing a review unless it is warranted. This is warranted.
From the very first contact I had right through to the end result, I was kept informed of the progress and what to expect next. All that plus, friendly and efficient service. What more could I have needed. Thank you for Brilliant support. Special thanks to Alvin.

October 10, 2025

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