MoneyShop Reviews 

1,240
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 232 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff for being extremely helpful, friendly, and highly professional, ensuring that every individual feels fully respected and supported throughout their entire financial journey. Consumers frequently note that the personal loan application procedure is remarkably smooth, efficient, and entirely straightforward from the initial inquiry to the final confirmation. People also strongly highlight the impressive response times and exceptionally swift communication, with many individuals confirming that requested funds are quickly deposited into their bank accounts on the exact same day. Reviewers appreciate the consistent reliability and trustworthiness provided during every interaction.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting fast, efficient service and supportive... See more

Service

Clients share positive opinions on service, frequently praising the fast processing times, responsive... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful representatives... See more

User experience

Users describe positive interactions with user experience, frequently highlighting that the application is... See more

Response time

Customers had positive experiences with response time, frequently praising the very fast service and same day... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Long-time Money Shop customer. Customer services both online and counter excellent. My other loans are not compared with me being a customer of Money Shop My latest experience was that I... See more

Rated 5 out of 5 stars

Very much helpful and services was great act of faith which makes me feel like being respected to my need.Very professional dealing with customers to feel that we are important as royal customers for... See more

Rated 5 out of 5 stars

At the time when Iodged my experience, work was so extra busy due to the ending of the school year. MY experience with the person that helped processed my loan, was absolutely effecient and helpful. S... See more

Rated 5 out of 5 stars

Always a pleasure to do business with your friendly tem at your manukau branch. Your management team are always willing to go the mile to help us when we are in need. I will continue to do business wi... See more


Company details

  1. Car Finance and Loan Company

Written by the company

Get a quick and easy cash loan from the friendly finance people at MoneyShop. Personal loans available online or instore throughout Auckland and Northland.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(1,240)

228 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dealing with fantastic staff at the…

Dealing with fantastic staff at the Henderson Branch that offered great friendly, understanding and patient service wss truly a blessing! The process wss as easy as 1 2 3.
I highly recommend if anyone is needing that extra financial help, Money Shop is your answer Thank you MoneyShop Henderson😫♥️💯

July 14, 2026
Rated 5 out of 5 stars

Thank you's😊

I have gotten help from Moneyshop for many years. I appreciate every time they have helped me. They are understanding and efficient especially the Northland branch😊 many thanks!

July 19, 2026

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