MoneyShop Reviews 

1,240
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 232 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff for being extremely helpful, friendly, and highly professional, ensuring that every individual feels fully respected and supported throughout their entire financial journey. Consumers frequently note that the personal loan application procedure is remarkably smooth, efficient, and entirely straightforward from the initial inquiry to the final confirmation. People also strongly highlight the impressive response times and exceptionally swift communication, with many individuals confirming that requested funds are quickly deposited into their bank accounts on the exact same day. Reviewers appreciate the consistent reliability and trustworthiness provided during every interaction.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting fast, efficient service and supportive... See more

Service

Clients share positive opinions on service, frequently praising the fast processing times, responsive... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful representatives... See more

User experience

Users describe positive interactions with user experience, frequently highlighting that the application is... See more

Response time

Customers had positive experiences with response time, frequently praising the very fast service and same day... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Long-time Money Shop customer. Customer services both online and counter excellent. My other loans are not compared with me being a customer of Money Shop My latest experience was that I... See more

Rated 5 out of 5 stars

Very much helpful and services was great act of faith which makes me feel like being respected to my need.Very professional dealing with customers to feel that we are important as royal customers for... See more

Rated 5 out of 5 stars

At the time when Iodged my experience, work was so extra busy due to the ending of the school year. MY experience with the person that helped processed my loan, was absolutely effecient and helpful. S... See more

Rated 5 out of 5 stars

Always a pleasure to do business with your friendly tem at your manukau branch. Your management team are always willing to go the mile to help us when we are in need. I will continue to do business wi... See more


Company details

  1. Car Finance and Loan Company

Written by the company

Get a quick and easy cash loan from the friendly finance people at MoneyShop. Personal loans available online or instore throughout Auckland and Northland.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,240)

228 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Well money shop service was amazing…

Well money shop service was amazing their processing are fast and quick. I joined money shop nearly 10years but there services still the same. They understand my situation and they have no questions if I being honest to paid it back my delt
Thank you.

July 2, 2026
Rated 5 out of 5 stars

I love how Dee at Henderson branch is…

I love how Dee at Henderson branch is always helpful and very kind when she handles my calls, always fast and only ask the right questions but never judged me. Being a mother is very stressful but she’s the kind of person that makes things easy and stress free for us. Thank you Dee, I wish there’s many people like you at finances so we won’t stress over anything when it comes to loaning money.

June 30, 2026
Rated 5 out of 5 stars

Liam

His service was good n fast even his response was pretty quick whenever he received documents.

June 28, 2026
Rated 5 out of 5 stars

I loved your service .so fast and you …

I loved your service .so fast and you appreciate what we asked to help me out.your good service makes me feel easy to come to your company and do my personal loan .l appreciate yourhelp and your still accept me when l needs help.

June 28, 2026
Rated 5 out of 5 stars

Excellent service

Adelle from northland money shop was awesome, very helpful and honest about my situation and it was a hassle free procedure dealing with her to get my loan

July 2, 2026
Rated 5 out of 5 stars

Over the last 10 years

Over the last 10 years, for me, Money Shop was a stable and reliable finance solution provider.
During August and September 2026, I need traveling to Europe for some pressing personal reasons, which are forcing me to serious additional financial means.
In this context, Money Shop - Otahuhu branch, though its representative Jack Sinclair, has proven itself once more that reasonable and reliable financial solutions provider.

June 29, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look