Easy to arrange appointment. Friendly, helpful staff. The gentleman that attended did so on time. He was extremely knowledgeable and understanding. He took time to explain everything and put our minds... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
When we first had sighting of mice we tried to eradicate them ourselves ,after a couple of months we had to get pest control in.We had Kevin and Ray first but our mice were bait shy.We then had Lee wh... See more
Very helpful and professional. The situation (an invasion of flying ants coming out in large numbers from behind the skirting board of an internal wall where there was obviously a nest). Quite an ext... See more
Company replied
I have recently had an issue with mice. Monitor Pest Control sent Lee, an amazing technician! Lee is so professional, arrived in time, offered good advices, did his job very well, cleaned and disinfec... See more
Company replied
Company details
Written by the company
Monitor Pest Control has been providing a range of pest control and management services for business across Kent and the South East for more than 25 years. Working across a range of industries and business sectors - from food manufacturing to offices and commercial premises - we tackle existing pest problems and prevent new problems from occurring. Our expert technicians provide high quality pest control and pest prevention services in Kent, offering rodent control in Kent, pest prevention in Kent and bird-proofing in Kent.
Contact info
49 Covesfield, DA11 0EG, Gravesend, United Kingdom
- 01474 358855
- neil@monitorpestcontrol.co.uk
- monitorpestcontrol.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Friendly professional service
Friendly professional service. Worked straight away.

Reply from Monitor Pest Control
Brilliant service will 100 use again…
Brilliant service will 100 use again lee from your company is amazing worked so hard to get rid of the rodents will use this company in future if the need arises

Reply from Monitor Pest Control
Mice
We had an issue with mice .I think the colleague I initially spoke to may have been Joy. She was very pleasant and courteous answering all my questions re booking for her colleague Lee Hogben to visit property . Lee visited and dealt with the situation very efficiently was also very polite and courteous and very knowledgeable . Thank you so much. Will definately recommend .

Reply from Monitor Pest Control
The operative who visited was really helpful and engaging
The operative who visited was really knowledgable and very helpful. He was sympathetic in the solution he implemented to our conditions and requirements.

Reply from Monitor Pest Control
Very helpful and professional
Very helpful and professional. The situation (an invasion of flying ants coming out in large numbers from behind the skirting board of an internal wall where there was obviously a nest). Quite an extensive area was sprayed. During a follow-up visit, traps were set and the situation will be monitored. Relief!

Reply from Monitor Pest Control
Very friendly and professional
Very friendly and professional, listens to your concerns and advises. Follows COVID procedures. Very happy with the service i recieved. Thank you :)

Reply from Monitor Pest Control
Came swiftly and arrived on time
Theycame swiftly and arrived ontime. Set bait and told me what to look out for. Next visit scheduled 2 week time to follow up.

Reply from Monitor Pest Control
Prolite service but not thorough and no…
Prolite service but not thorough and no feedback or information given to me.
Update July 2021I originally rated the service as bad due to the person who came out and not doing a good job. The owner got in touch and addressed my concerns and sent another person out who did a great job and for this reason I’m amending my review.

Reply from Monitor Pest Control
From start to finish a very…
From start to finish a very professional standard was achieved ,am very happy with the service

Reply from Monitor Pest Control
Very informative through the visit took…
Very informative through the visit took time to search for possible opportunities for the pest to come and go very polite very well presented credit to the company to have that sort of employee to represent the company. Very pleased.

Reply from Monitor Pest Control
Friendly people
Friendly people, explained what and why they were doing. Turned up on time

Reply from Monitor Pest Control
Excellent service from everyone…
Excellent service from everyone involved.
Your office staff and pest control officers are great people. Knowledgeable, professional and caring .

Reply from Monitor Pest Control
Excellent service
Excellent service. Was able to get an appointment within a couple of days or reporting a wasp problem. Very courteous service, would recommend.

Reply from Monitor Pest Control
Pest Control Very Helpful
I found. Pest control very efficient very professional….unfortunately I have had to use them a few times and they have always been prompt and very helpful.

Reply from Monitor Pest Control
Pest Control Experience
I didn't meet the pest control person the second time, but the person managed to get s cess to my flat and did the planned survey. The last time I met him he was very social and seemed very competent.

Reply from Monitor Pest Control
Excellent service and communication…
Excellent service and communication from Monitor in the office and Matt who came out. Matt was always approachable and didnt give up until the problem was resolved.Thank you

Reply from Monitor Pest Control
Pest control
Easy to book a visit, engineer helpful and went to work sorting an action plan, 3 short visits a few weeks later and all was sorted.

Reply from Monitor Pest Control
Del is absolutely brilliant
Del is absolutely brilliant, takes his time, considers the problem and finds a solution - all combined with patience and excellent customer facing skills.

Reply from Monitor Pest Control
Fantastic service from helpful and…
Fantastic service from helpful and knowledgeable staff. Highly recommend. Got rid of ‘Millie the mouse’ and friends and helped address the underlying issues. Very reasonable price for the service received.

Reply from Monitor Pest Control
Dennis Burdett Grey squirrel in cavity wall and loft space
From initial phone call staff are friendly and helpful. The technician Dell explained everything in detail, made a thorough inspection including loft and other upstairs spaces, left bait, outside baited all the spaces under the roof tiles, gutters etc where I had seen the squirrel. He attended several times but the squirrel had stopped taking the bait. The next step was for Matt to install a trap and hopefully this will succeed, excellent service and the company seem determined to eventually solve the problem

Reply from Monitor Pest Control
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
