Mood is the best product on the market that offers you different products to help you get where you want to be using all different types of added herbal additives plus cbd-thc! Personally I use the on... See more
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Great products amazing highs but I'm not into the sugar thing but Mood has such a variety of buds like pluto awesome! to make teas brownies and smoke The amazing feeling and vibrations are awes... See more
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So simple, practical and responsive ... No more rooting around the local dispensary only to find my requests to be rebuffed as 'Supply issues, maybe next month'. Monthly, and they call me to check i... See more
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Company details
- #14 of 41 best companies in Cannabis store
Written by the company
We believe that everyone’s got different moods, and improving yours should be easy. That’s why we created Mood, an online source for 100% federally legal cannabis from America’s favorite farms, that helps you quickly and easily get to your best mood.
Contact info
United States
- mood.com
4.7
Excellent
753 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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They have products that fit your MOOD 😉…
They have products that fit your MOOD 😉 Whether you want something to help with sleep, something to help you focus, or just to chill, plus others, they will have it for you! Everything I've purchased was excellent in my opinion. Plus I just received a call from them asking if things are going well and if I had any concerns or questions. Friendly people in the company!
August 22, 2025
Reply from Mood
Hi Misty!
Thanks so much for the kind words! 😎💚
We’re thrilled to hear you’re enjoying our products and that they’re helping you find the perfect MOOD, whether it’s sleep, focus, or just chill time. We also love connecting with our customers, so glad you appreciated the check-in call 🙌
✨ Friendly vibes all around!
~ Mood Cannabis Concierge Team
I have been using Mood's products for over three months
I have been using Mood products over three months, and found it to be very satisfying. The convenience of having it mailed directly to me, is awesome, for someone with limited mobility.
September 20, 2025
Reply from Mood
Hi Delroy,
Thank you for sharing your experience! 💚 We’re thrilled to hear you’ve been enjoying Mood products for the past three months and that our delivery service makes things easier for you. Convenience and accessibility are super important to us, and we’re so glad we can help make your experience effortless and satisfying 🙌✨
~ Mood Cannabis Concierge Team
There was a recent mix up in my order…
There was a recent mix up in my order but I reached out and they quickly and cheerfully corrected it and did everything to make me happy. Excellent customer service!
September 6, 2025
Reply from Mood
Hi Deborah,
Thanks for sharing your experience! 💚 We’re thrilled we could quickly get things sorted and make it right. Excellent customer service is what we aim for, and we’re glad you felt taken care of 😎🙌
Your happiness means everything to us!
~ Mood Cannabis Concierge Team
Unsatisfied!
The last 2 times I've ordered weed. One. The package looked like someone ripped it open and dunked it in water. I threw it away. I didn't trust it.
This last order , it didn't smell like weed. It smelled like a WEED ( not marijuana) and it tasted Disqusting, to the point it made me sick. Taking one hit caused my throat to hurt like hell.
I didn't like it and won't continue to smoke it.
Here has been times I've questioned how it has been stored because it smelled like mildew.
How am I supposed to trust this weed? When every time I get it. It's damaged or just horrible?
I've sent messages and talked to who ever responded . But was NO help what so ever.
September 5, 2025
Reply from Mood
Hi Melissa,
We’re very sorry to hear about your experience and appreciate you sharing this feedback. 💚 This is not the level of quality or service we aim to provide, and we completely understand your frustration. Please know that all our products are covered under our 100-Day Satisfaction Guarantee, so we want to make this right. I'll be connecting directly so we can address the issues with your order and work toward a solution. Your trust and satisfaction are extremely important to us.
~ Mood Cannabis Concierge Team
Fast delivery and good products
Fast delivery and good products. I like to keep it short and to the point.
September 20, 2025
Reply from Mood
Hi Tiffany,
Thanks for keeping it short and sweet! 😎💚 We’re glad you’re enjoying the fast delivery and great products 🙌✨
~ Mood Cannabis Concierge Team
Good improvement
I used mood when it stared and honestly back then the edible gave me a headache so I stoped but I got some recently and it was much better, the taste and the “hangover” was gone like had no “after effect” also got the drinks variate package have only drink one (the cola one) and it was good it tasted good and I feel it like 20 min after.
September 3, 2025
Reply from Mood
Hi there,
So glad you’re loving the improvements! 😎💚✨ And we’re glad you’re enjoying the drinks too! Quick-acting, great taste, and smooth vibes are exactly what we aim for 🙌
~ Mood Cannabis Concierge Team
Love the sodas
Love the sodas and just put mine on reorder basis!! Also the advanced sleep gummies work great too! Just can’t afford both.
September 20, 2025
Reply from Mood
Hi Ann,
Thanks for sharing! 😎💚 We’re thrilled to hear you love the sodas and the Advanced Sleep gummies. Smart move putting your favorites on subscription 🙌✨ Totally get it — sometimes you’ve gotta pick your top treats, but we’re glad both are making a positive impact!
~ Mood Cannabis Concierge Team
The Best
Mood is the best product on the market that offers you different products to help you get where you want to be using all different types of added herbal additives plus cbd-thc! Personally I use the ones to help you sleep and have tried other brands before discovering Mood! It is unbelievable how great I am able to sleep since trying and would never try any others out there! I suffered a traumatic brain injury about 4 years ago and was not able to fall asleep which my doctor prescribed something that did help a little but I still struggled until I found mood! Amazing!
September 20, 2025
Reply from Mood
Hi Tony,
Thank you so much for sharing your story! 💚
We’re truly thrilled to hear that Mood has made such a positive impact on your sleep, especially after all you’ve been through. It means a lot to us that our products have helped you rest better and feel more at ease 😌✨ Your trust and kind words inspire us to keep providing the best for our community.
~ Mood Cannabis Concierge Team
My points ($10) were redeemed without…
My points ($10) were redeemed without my order being placed therefore leaving $4 in my rewards. Not cool!
September 6, 2025
Reply from Mood
Hello Linda,
We completely understand how frustrating that must be, and we’re so sorry this happened. 😞 That’s definitely not the experience we want for our valued customers. We will be reaching out shortly to rectify the situation. We really appreciate your patience and understanding!
~Mood Cannabis Concierge Team
Reply from Mood
Hi Brenda,
We love knowing you’re having a great experience! 😎💚🌈
All the best,
~ Mood Cannabis Concierge Team
Quality products & great customer…
Quality products & great customer service. Your pre rolls I bought were excellent. But the sexual euphoria advanced did absolutely nothing!They were a waste of money.
September 12, 2025
Reply from Mood
Hi Jake,
Thank you for sharing your feedback 💚 We’re glad to hear you enjoyed the pre-rolls, but we’re sorry the Advanced Gummies didn’t meet your expectations. We want every product to provide the experience you’re looking for, and your satisfaction is very important to us.
I'll be reaching out so we can review your order and work with you on a solution that ensures you’re happy with your MOOD experience!
~ Mood Cannabis Concierge Team
Enjoy the product
September 20, 2025
Reply from Mood
Hello,
We’re so glad to hear that! 🌟 Thank you for sharing your feedback and enjoying the product.
~Mood Cannabis Concierge Team
Very happy with products from Mood
Very happy with products from Mood. Sales people are very knowledgeable to help you find what you’re looking for. Will always go back. Especially, because they use points.
January 1, 2025
Reply from Mood
Hello,
Thank you for sharing your experience. We’re thrilled to hear our team has been helpful and that you’re enjoying our products and rewards points. We can’t wait to have you back!
~Mood Cannabis Concierge Team
Mood has set the moods for me
Mood has set the moods for me. I was looking for something that entergized me to get off the couch. I like how I can try a small amount of flower as a tasting before buying something i didn’t like and receiving it within 4 days. Chase helped me make choices and gave me a discount $$. Thank you Mood! You have a returning customer
September 15, 2025
Reply from Mood
Hello Tim,
Thank you for sharing your experience! We’re thrilled to hear Mood has helped set the right vibe for you. It’s great that our team could assist and that you’re enjoying the tasting options and fast delivery. We can’t wait to have you back as a returning customer! 💛
~Mood Cannabis Concierge Team
MOOD…is good
my experience with mood has been a good one…like with anything, there is a process of trial & error. their products are good quality.
September 20, 2025
Reply from Mood
Hi Theresa,
Thanks for sharing your experience! 💚 We’re thrilled to hear your journey with MOOD has been a positive one. Trial and error is all part of finding what works best for you, and we’re glad our products’ quality has hit the mark 🙌✨
~ Mood Cannabis Concierge Team
Reply from Mood
Hi Martin,
We love knowing you’re having a good time with MOOD! 😎💚🌈
~ Mood Cannabis Concierge Team
Hello
Hello. It gives me an opportunity to try different types of smokes to see which ones I like or works well for me, and that there are more selections of products to choose from. Also, discounts and points included are a huge plus for me. It surely helps me tremendously because sometimes I fall short of funds when I need to purchase from Mood.
September 20, 2025
Reply from Mood
Hi Zee!
Thanks so much for sharing your experience! 💚
We’re thrilled to hear you’re enjoying the variety of products and the chance to try new smokes to find your favorites 😎✨ Plus, we’re glad the discounts and points system help make MOOD more accessible - we love making it easier for our community to enjoy what they love 🙌
~ Mood Cannabis Concierge Team
Everything I have ordered from mood has…
Everything I have ordered from mood has been excellent!!!
September 3, 2025
Reply from Mood
Hi Pretzy!
Thanks for sharing! 😌💚
Here’s to more amazing experiences 🙌✨
~ Mood Cannabis Concierge Team
Bob has awesome customer service skills…
Bob has awesome customer service skills and the products are much better than expected. Who could ask for anything more?
September 17, 2025
Reply from Mood
Hi Marilynn,
Thanks for the kind words! 😎💚
We’re thrilled to hear his customer service skills stood out and that our products exceeded your expectations 🙌✨ Who doesn’t love a little extra MOOD magic?
~ Mood Cannabis Concierge Team
The coffee is great tasting but I also…
The coffee is great tasting but I also loved getting the gifts that they sent along with my coffee.
September 20, 2025
Reply from Mood
Hello Susan,
Thank you for your feedback! We’re glad you’re enjoying our products. Just a quick note: we currently don’t offer coffee, but we love hearing your suggestions and appreciate your support!
~Mood Cannabis Concierge Team
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