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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting the effectiveness and variety of options available, with many finding them superior to other brands. The delivery service is frequently highlighted for its speed, discretion, and reliability. Additionally, consumers often commend the customer service for being attentive, helpful, and efficient in resolving issues. However, some customers also noted issues with specific products, describing them as having an unpleasant taste or not meeting expectations regarding potency. A few people experienced problems with customer service, citing difficulties with order mix-ups, incorrect addresses, or unresponsive support.

What people talk about most

Product

Customers generally express satisfaction with the product quality, often highlighting the effectiveness and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of... See more

Delivery service

People report positive experiences with delivery service. Customers frequently praise the fast and efficient... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the helpfulness,... See more

Order

Consumers find the ordering process to be positive, highlighting ease of use, discreet delivery, and a wide... See more

Based on these reviews

Rated 5 out of 5 stars

Mood is the best product on the market that offers you different products to help you get where you want to be using all different types of added herbal additives plus cbd-thc! Personally I use the on... See more

Company replied

Rated 5 out of 5 stars

Great products amazing highs but I'm not into the sugar thing but Mood has such a variety of buds like pluto awesome! to make teas brownies and smoke The amazing feeling and vibrations are awes... See more

Company replied

Rated 5 out of 5 stars

So simple, practical and responsive ... No more rooting around the local dispensary only to find my requests to be rebuffed as 'Supply issues, maybe next month'. Monthly, and they call me to check i... See more

Company replied


Company details

  1. #14 of 41 best companies in Cannabis store

Written by the company

We believe that everyone’s got different moods, and improving yours should be easy. That’s why we created Mood, an online source for 100% federally legal cannabis from America’s favorite farms, that helps you quickly and easily get to your best mood.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

753 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Buy from Mood

I’ve left a review twice already so
there is really nothing left to say but MOOD IS THE BEST!!!!

August 20, 2025
Mood logo

Reply from Mood

Hey Kathy!

We’ll never get tired of hearing it 😎💚 Thanks for the double love - it means the world to us! MOOD fam forever 🙌✨

~ Mood Cannabis Concierge Team

Rated 5 out of 5 stars

The aroma and the feeling of the smoke

The aroma and the feeling of the smoke. I have bought a lot of this one flavor

August 21, 2025
Mood logo

Reply from Mood

Hey Donna!

Thanks for sharing! 💚 We’re so glad you’re loving both the aroma and the smooth vibes of that flavor - no wonder it’s become a go-to favorite 😎🙌✨

~ Mood Cannabis Concierge Team

Rated 5 out of 5 stars

Amazing beverages

Amazing beverages! Bought the variety pack and every flavor is great. Chilled over ice is the best.

July 14, 2025
Mood logo

Reply from Mood

Hey Leonette,

Amazing to hear! 💚😎 We’re so glad you’re loving the variety pack - every flavor hits different, but chilled over ice really is next-level refreshing 🙌

✨ Cheers to more good vibes! 🥂

~ Mood Cannabis Concierge Team

Rated 5 out of 5 stars

My wife loves the Sleepytime gummies

My wife loves the Sleepytime gummies. She finally can get the sleep she needs.

September 20, 2025
Mood logo

Reply from Mood

Hi Stephen,

That’s wonderful to hear! 💚 We’re so glad the Sleepytime gummies are helping your wife finally get the rest she deserves 😌

✨ Sweet dreams all around!

~ Mood Cannabis Concierge Team

Rated 5 out of 5 stars

Great customer service

Having been a customer of MOOD for a few years, I have never experienced any problems with their orders or shipping.

September 20, 2025
Mood logo

Reply from Mood

Hi Karen,

Thank you for being such a loyal part of the MOOD fam! 💚 We’re thrilled to know you’ve had smooth experiences with our orders and shipping over the years 🙌✨ Great service and reliability are what we aim for, and it means a lot to hear it’s made a difference.

~ Mood Cannabis Concierge Team

Rated 5 out of 5 stars

These gummies definitely help me sleep…

These gummies definitely help me sleep much better. The price is reasonable and they’re delivered quickly. They taste very good.

September 12, 2025
Mood logo

Reply from Mood

Hi Randee,

We’re so glad to hear the gummies are helping you get better sleep! 🌙💤 Great to know you’re enjoying the taste, quick delivery, and value too. Thanks for sharing your experience.

~Mood Cannabis Concierge Team

Rated 5 out of 5 stars

Mood is a great company.

I have had great experiences with the Mood Company. Their products do not disappoint and if you are not happy with something it is rectified. Their customer service goes out of their way to make sure their customers are happy.

September 11, 2025
Mood logo

Reply from Mood

Hello Kathy,

Thank you so much for the kind words! 💛 We’re thrilled to hear you’ve had great experiences with Mood and that our customer service has been able to take good care of you. Your trust means the world to us!

~Mood Cannabis Concierge Team

Rated 5 out of 5 stars

Great product!

August 8, 2025
Mood logo

Reply from Mood

Hello,

Thanks so much! 🌟 We’re glad you’re enjoying the product.

~Mood Cannabis Concierge Team

Rated 5 out of 5 stars

We love your product love the popsicles and your gummies

We love the popsicles and your gummies. That’s why I come back every time so Thank you

September 20, 2025
Mood logo

Reply from Mood

Hi Donna,

We love hearing that! Thank you for coming back to us time after time, it means so much. We’re thrilled you’re enjoying the popsicles and gummies!

~Mood Cannabis Concierge Team

Rated 5 out of 5 stars

Easy ordering

Easy ordering
Fast delivery

August 21, 2025
Mood logo

Reply from Mood

Hey James!

Easy ordering + fast delivery = the perfect combo 😎💚

Thanks for sharing your experience! 🙌✨

~ Mood Cannabis Concierge Team

Rated 5 out of 5 stars

The ease and of the ordering and…

The ease and of the ordering and quality of the products

September 4, 2025
Mood logo

Reply from Mood

Hey Chris!

Thanks so much for sharing! 💚 We’re glad the ordering process has been smooth and that the product quality has lived up to your expectations 🙌✨

That’s exactly the experience we love to deliver!

~ Mood Cannabis Concierge Team

Rated 5 out of 5 stars

As advertised

Every product I've tried was money well spent. Love these folks, count me as a satisfied customer. Thanks for doing what you do!!

August 16, 2025
Mood logo

Reply from Mood

Hey Kush Daddy!

This made our day! 💚 We’re so glad to hear every product has been worth it and that you’re a satisfied customer 🙌✨ Thanks for the kind words and for being part of the MOOD fam, we’ll keep doing what we do best! 😎🌿

~ Mood Cannabis Concierge Team

Rated 5 out of 5 stars

Good variety of products and quick…

Good variety of products and quick service.

September 20, 2025
Mood logo

Reply from Mood

Hello,

We’re glad you’re enjoying the variety of products and quick service. We appreciate your feedback!

~Mood Cannabis Concierge Team

Rated 5 out of 5 stars

Personal contact.

September 8, 2025
Mood logo

Reply from Mood

Hi Lawrence,

Thanks for sharing! 💚 We’re thrilled to hear you appreciate the personal touch, connecting with our customers is one of our favorite parts of what we do 😎✨

~ Mood Cannabis Concierge Team

Rated 5 out of 5 stars

Great products and very effective

Great products and very effective. The best I've had so far. I will definitely recommend Mood products to my friends. Fast delivery.

September 20, 2025
Mood logo

Reply from Mood

Hi Victoria,

Thanks so much for sharing! 💚 We’re thrilled to hear you’re enjoying the products and that they’ve been so effective 😎✨ Fast delivery and good vibes are exactly what we aim for, and we really appreciate you recommending MOOD to your friends 🙌

~ Mood Cannabis Concierge Team

Rated 5 out of 5 stars

30mg D9 Gummies are great

I've been buying these 30mg D9's for a few months and am pleased all around: good buzz every time. Mood is easy to order on line, with quick shipping and delivery. Great alternative to the MM dispensary.

September 20, 2025
Mood logo

Reply from Mood

Hey Tom,

Thanks for sharing your experience! 💚

We’re thrilled to hear the 30mg Delta - 9 gummies are hitting the mark every time 😎✨ Easy ordering, fast shipping, and a reliable alternative, that’s exactly what we love to provide 🙌

~ Mood Cannabis Concierge Team

Rated 5 out of 5 stars

So great in helping me sleep through…

So great in helping me sleep through the night

September 13, 2025
Mood logo

Reply from Mood

Hi Tynisha,

We’re so glad to hear it’s helping you get a full night of restful sleep! 😌

💚 Sweet dreams and smooth nights are what we aim for 🙌✨

All the best,

~ Mood Cannabis Concierge Team

Rated 5 out of 5 stars

Everything is great with the service…

Everything is great with the service here

September 20, 2025
Mood logo

Reply from Mood

Hi Dmario,

We’re so glad to hear everything’s going great with our service! 😎💚 Thanks for sharing your experience 🙌✨

All the best,

~ Mood Cannabis Concierge Team

Rated 5 out of 5 stars

Delivery time is fast

Delivery time is fast. Only complaint is product is inconsistent. I order the sleeping gummies and some really help. A few do not help at all.

September 2, 2025
Mood logo

Reply from Mood

Hi Leslie,

Thank you for sharing your feedback 💚 We’re glad to hear our delivery is fast, but we’re sorry the Sleepytime gummies haven’t been consistent in effectiveness. Every MOOD product is backed by our 100-Day Satisfaction Guarantee, so we want to make this right for you.

Please feel free to connect w/ support at Team@Mood.co if you aren't happy with your purchase! Your satisfaction and restful nights are our top priority 😌✨

~ Mood Cannabis Concierge Team

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