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See what reviewers are saying

Rated 5 out of 5 stars

Fantastic experience Great customer service with very quick responses. They tried to get me this piece I loved but it was not possible in the end, I appreciate the effort. I will definitely buy a... See more

Rated 2 out of 5 stars

I have ordered an ANGUI candleholder H92, Black/Gold (height about 1,50m) in November 2021! I am still waiting for the delivery. I was told that some manufacturers experience a number of delays due t... See more

Rated 2 out of 5 stars

I am waiting for my delivery since one month. I send several emails and didn’t recived any answear. Please, can you inform me about delivery time? Best Dagmara

Rated 5 out of 5 stars

Company went to bankruptcy. If you want your money back, write a claim to a lawyer, there is an email in the bottom of the web page. Everything was working fine so far but from 4th of May they are... See more

Company details

  1. Interior Designer

Written by the company

Ethvert hjem har sit eget udtryk, sine egne beboere og dermed sin egen hverdag og historie - og det er netop her, at identiteten og charmen i det enkelte hjem ligger. Hos Moodings elsker vi det personlige hjem, hvor praktiske funktioner, stemninger, æstetik og sanseindtryk forenes og skaber de smukkeste og bedste rammer for den enkeltes liv.


Contact info

3.3

Average

TrustScore 3.5 out of 5

5K reviews

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Rated 3 out of 5 stars

Had difficulty in reaching customer service The product looks great and arrived…

The product looks great and arrived fast, but there is a technical problem, as the light keeps flickering.
I’ve been writing two mails already, stating my wish to return the lamp, but I do get no answer.

Ok, thank you for your answer. Yes, it seems indeed my mails did not reach you. I'll try again. No, I don't want a new lamp, I was asking for a return label for this one.

July 2, 2021
Unprompted review
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Reply from Moodings

Dear Lisa

We are sad to hear that the lamp is not working and it seems we have not received your first message about this.
But a complaint case has been created on the lamp and we are awaiting a response from you, about whether you want us to send you a new one.

We apologize for this.

Best regards
Moodings

Rated 5 out of 5 stars

I highly recommend.

My order was handled immediately and I received the purchased item in good conditions and very quickly In France. It was very well packed as well. I had the lamp at good price and it is really nice as shown in the pictures.

Update: Today 2 years later in 2023 i can see many bad feedbacks because the shop is closed.

June 24, 2021
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Rated 5 out of 5 stars

Delivery to Germany was great

Delivery to Germany was great, arrived within 3 weeks although the website stated 3-4 weeks. The lamps and chairs were well packed and everything arrived without damages. Great delivery and products!

June 7, 2021
Rated 1 out of 5 stars
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Reply from Moodings

Dear Linette

We can confirm that all three lamps have been shipped from our warehouse.

We apologize that only two of these have been received by you.
A search has been wanted by the freight company for the missing two items.

We will get back to you as soon as we have answers from them about this.

Best regards
Moodings

Rated 5 out of 5 stars

Excellent service

Excellent service. I was worried my glass cabinet might be damaged in transit but it was so well packed! It arrived in perfect condition, despite the poor reputation of courier companies. Buy with confidence! Highly recommended!

May 27, 2021
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Rated 5 out of 5 stars

Great service

We ordered 2 Hay Hee Lounge Chairs. The website is attractive and the price was reasonable. Quick delivery. Due to rough handling during transport one chair was a bit damaged. Moodings came with a very accomodating arrangement for compensating the damage.

May 7, 2021
Rated 4 out of 5 stars

Bought an HAY ceiling lamp

Bought an HAY ceiling lamp. Good price and 4-week delivery. Since Moodings aims to an international reputation I suggest a complete English version of the website (ie Conditions and Terms are just in Danish) as well as an English version of the newsletter. Also, a more quick and efficent customer service would help.

May 5, 2021
Rated 1 out of 5 stars
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Reply from Moodings

Hi Andrea

The expected delivery time is always mentioned on the product page before the purchase, as it has also done on this order (2-4 weeks).
We're sorry if it did not appear clear enough that it was not in stock.

Sorry for the slow response

Best regards
Moodings

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Rated 1 out of 5 stars
Moodings logo

Reply from Moodings

Dear Ieva

We are sorry the delay you experienced on your order.
Unfortunately, we have experienced delays with the supplier recently, due to corona related challenges, which is why the delivery has been postponed several times.
Both we and the supplier apologize for this long waiting time.

Best regards
Moodings

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