mookashops.com Reviews 634

I was inquiring about my free gift for my recent purchase.
The agent guided me through the steps I needed to complete for the free gift.

They have what I needed and got it ot me fast

I received a defective Mooka humidifier. purchased on Amazon. I had spent the past five days trying to get a replacement. I had watched product videos (numerous from the company), I had sent videos showing the humidifier not working as requested by the company and I had been made promises by Mooka representative (Risha) that the company didn’t seem to want to honor. This morning I online chatted with Anne and she was able to resolve the problem, by processing a replacement (I took screenshots of our conversation). Because of her I won’t have to file a complaint against the company with Amazon, the Better Business Bureau or take legal action. She did an outstanding job of correcting the issue and saving the company (Mooka) from bad reviews and a tarnished reputation.

Customer support was very helpful. And the Mooka air purifier works great!

The quality of the projector is very clear. It was nicely packaged and received help with activating warranty with a real person. Very well made

Anne is great. I appreciate the fast response I got and she was very friendly.

Risha was excellent. She was able to quickly help me and provided fast and efficient service. Took care of my problem right away. I hope to deal with her again if I ever have any issue with my product.

Jeush was fantastic in service to me by responding very quickly to my emails and his response emails were apologetic and caring!! I was provided very detailed instructions on what to do to receive a replacement! I was very impressed and grateful!!

Bought this projector for sewing and it’s been great

Alex was a great agent, very patient and professional. He guided me every step of the way and tried different approaches to solve my problem

John was very help and very patient with me!He handled the issues very fast.

Rey was very helpful and very willing to take care of my issue. I appreciate his willingness to help. Although my issue is not completely resolved just yet, it will be in a very short period of time. Thanks to Rey, I was able to resolve one of my issues immediately and find out what my options were for my remaining issue! Thanks Rey!

they came faster than expected. I am very happy and will be a returning customer.

Christine was very helpful in answering my questions.

Alex was very helpful with my question and concern. I was worried about a possible spam email I received and Alex validated the information and provided me with another link as well. Great service and fast.

Excellent service and very prompt decision making. I was very impressed by the service provided with regards to the projector. Much appreciate the same.

I have really enjoyed this air purifier. It is a reasonable price, very quiet and I’ve already noticed a change in the air when I walk into the room. Would definitely recommend.

Brand new to your product. Issue was to clarify set-up. Anne was patient n helpful. Questions/Issues resolved. Thank you for this opportunity