Moon Active Reviews 

0 stars should be an option for this company.
You pay to achieve VIP status but they remove your VIP privilege without warning..without reason ..and their 'support desk' are useless. Never get a proper resolution, they just spin you around in circles. A few players have been told my the shoddy support team that VIP can be lost by "not keeping up with payments" yet their terms and conditions state clearly NOT OBLIGED TO SPEND. How this company is able to get away with how they conduct business is beyond comprehension. Trading standards need to look at this rip off organisation and quickly. Do not install this game as you'll regret it in weeks to come. Once you're addicted it is easy to spend a lot of money. The game is deliberately rigged in order for you to spend spend spend.

Rip off. Bought Spins Admin you cant attack them but they attack you, earned spins but never received over 1100 spins. Admin blows up my messenger when my grandkids were playing on my phone. So admins name comes up you click random and their name comes up so I payed to play the game and start spinning before I lose the points I earned. Constant messages that pop up and says connection lost retry, check your internet connection and then that seems like its when they steal you spins, etc or the game dissappears, Either you stop Admin from acting like their the only ones that are allowed to get ahead in this game and they start attacking us or disband this group. I have screenshots of certain Admin that took the opportunity today to wipe me out. JordaN AND ESPECIALLY jENNA YOU USED YOUR aDMIN PRIVELEDGES TO DESTROY MY ROOM. I play to relax and get thru my cancer treatments. This groups of admins are immature and rude.I will be persuing this further

This game is rip off. I used to spend money on it. Then there are game glitches and when you screenshot and send to compan/ it takes days if you get a reply at all. And they dont make it right. STAY FAR AWAY. It is a matter of time before they are under investigation. And getting sued. I am unistalling this game today. Forget them. I see morre negative reviews than anything else about them.

This game charges you Double if you pay for more spins. I'm so done with getting more spins. And when you have enough coins to build it takes the coins and it doesn't give you the build. I would think twice about adding this game!!

This game still doesn't work after 7 straight days of trying the fix that is suggested. Please do not pay to play this game. It is also obvious the company isn't concerned with it being repaired. How is it your coins can still be taken and villages attacked, but you can't play?

I loved coinmaster til I find out that were taking money out of my bank account I did not approve. I never got them any information I don't now how that got it I never brought nothing

My game just stopped when raid connection lost I want to resume my game

U guys keep taking money out my account comes out 171.81 I want that back on my card

Their main game coin master is little more than a scam! the game is designed in such a way that as you progress through villages the rewards get less frequent and the higher you bet per spin the win rate drops ridiculously! making it impossible to complete events, complete card sets etc without sinking in HUGE amounts of actual cash!.... the game could be amazing! but the company has a major greed element to it!, support is none existent! so players are left with no help when the game takes their rewards away! And to top it off the latest update has now made it even more impossible to move up with a village costing 26billion coins and their bots taking billions overnight

The game should be avoided at all costs!

Moon active is a joke. they steal spins and there bots rob your coins . i hope the bbb. shuts em down

I've been waiting since 2nd nov for 80b in coins 60 000 spins I sent screenshots to the support centre and I'm still waiting. U say go to support centre and yet they dont get back to u or say sent screenshots etc. Or we cant help u but gd enough to take your money. I think Cm needs looking into on how many people they have done over. N by looking at these feedback u they screwed over a load of people. Not to much to ask for coins n spins back is it?

This game is a scam and it keeps on crashing when I play it and I can’t attack or steal so fix it

Scam game have uninstalled they cheap people out off money you wolud be better of playing any think but this game I have bin cheeted time and time again by the game owed rewards dont get lost 3000 spines last nigth what I should of had so I say good bye to you not wasteing my time on such I hope game get deleted so people dont waste there time and get cheated out of money

I didn't even want to give star .. over 3 weeks ago 6000 spins disappear. I email I don't know how many times with no reply. I email over and over again this time a reply not for to return my spins but to complain I've mailed to much shame on use . 6000 spins is nothing to a company like yours but a lot to me . But youse don't care

Shame on you... you make a game like coin master and stealing people with real monney with stars with spins... are you who worked there think that we are stupid... you all of you are idio*s and bandits... where is my stealed spins coins and stars

Over 1000 spins have disappeared and there is no way to contact the company directly

1 star isn't low enough for this company!
Their main game coin master is little more than a scam! the game is designed in such a way that as you progress through villages the rewards get less frequent and the higher you bet per spin the win rate drops ridiculously! making it impossible to complete events, complete card sets etc without sinking in HUGE amounts of actual cash!.... the game could be amazing! but the company has a major greed element to it!, support is none existent! so players are left with no help when the game takes their rewards away!

The game should be avoided at all costs!

The Coin Master game does not work. They just grab your money and when u try to contact them there are no response from their team. This start up has found a very easy way to make money. They do not give you the rewards, rob your spins and coins and most importantly never ever give you gold cards so that u can complete a collection and play ahead.

Your coin master game is appalling. Can’t play it at all on my I phone ( keeps crashing) . The last few weeks I’ve lost spins /raids on any event that’s happening . I’m extremely pd off with you . You need to get it sorted before you lose hundreds of players like me

This game is nothing more then a con please do not spend money, every time I spend money to win rewards it does not honour me with the spins I have won, coin master do not respond to complaints. I am shocked about how much they are getting away with ripping people off.