Thrilled with the quality and versatile design of the jumpers (moonbun) that I bought for my two preschool-aged granddaughters. One of them had one already but grew out of it and asked her mom if she... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’m not sure how I found my way on the Moonbun website, but I’m truly grateful that I did. I was looking at baby clothes for my niece, and literally everything I saw, I wanted! I ended up getting a be... See more
Moonbun jumpsuits are our absolute favorite! We are heading into our third size in these and will order even more colors this time. My little is a competitive dancer and these are our go-to change out... See more
This company has managed to make the simplest of clothes, especially w/ their jumpers for kids, but yet so unique & adorable that people turn their heads to l👀k at these adorable babies & kids w/ ado... See more
Company details
Information provided by various external sources
If you’re the busy parent to a newborn, you know it can be tricky to get out to a brick and mortar store for supplies. You also know how hard it can be to find unique baby items that look good AND meet the level of quality you want for your little one. Instead of packing up that stroller and diaper bag, you can browse our collection of baby clothes online from the convenience of your couch (or rocking chair, or while you walk the floor at 3:00am, or from on the floor beside the crib – we won’t judge). And while there may be lots of options to buy clothes online, ours come from around the world and all have one thing in common: quality. Our designer, unisex clothes mean you don’t have to get stuck in the “pink or blue” rut of dressing your little girl or boy. And bonus: it makes hand-me-downs a breeze, especially with clothing built to last - convenience AND style? That’s a parenting win-win. Plus, rocking designer clothes will make your mini-me the talk of the play gym and score you some super cool parent points.
Contact info
Level 13, 92 Albert street, 1010, Auckland, New Zealand
- contact@moonbunbaby.com
- moonbunbaby.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good Experience
Good quality, adorable clothing. Shipping was quicker than I had expected. Happy and impressed.
First of all let me say the clothes are…
First of all let me say the clothes are adorable. That being said, it took forever to get the two items I ordered. First and last time I will order from this company. Very little communication. One email with shipping information. Then nothing for over a month I had to email them to see where the order was. Hadn’t even been shipped yet. Children grow quickly and to have to wait almost two months for clothing is ridiculous. Did the items come on the slow boat from China?!?! I ordered a romper and slouch romper in the same size. One was absolutely huge on my granddaughter. The other too small. Terrible communication, inconsistent sizing...no thank you!

Reply from Moonbun
Great experience with Moonbun
Great experience with Moonbun. The shipping was faster than expected and I love the quality of the clothes.
This is the cutest romper ever!
This is the cutest romper ever! Shipping was super quick and I couldn’t be happier with this very well made product. I wish i had ordered it in every color...my daughter loves it!
All Purpose Outfits
My granddaughter and her parents loved the 3 moonbuns I bought them. Their comment was "these are all purpose outfits". From Daycare pictures to pajamas they dress up or down. Love them.
Outstanding!
Wow!!! I can’t this say enough, Thank you!! Sara was unbelievable:). I live in the United States and with all of the unforeseen circumstances with Covid and the things that were out of their control with shipping, Sara was with me every step of the way to make sure I was taken care of and that I received my order. I wished every company cared for their customers like you, besides my daughter looking so adorable in your products, the service was more than above and beyond!! Thank you so very much and look forward to being a lifelong customer:). Tara
Great product and great personalized…
Great product and great personalized customer service. Material is soft and easy on my daughters sensitive skin, and it fit perfectly. Would highly recommend to anyone.
Disappointed
I waited over 2 months for my order. My daughter just informed me she received the order this week. The response I received to my email asking where my product was, was just disrespectful. I will not order from this company again. Can you comprehend that Sara??????

Reply from Moonbun
Great products and customer service
Great products and customer service. I had some difficulty with my first order where it was not delivered, and sent back. The customer service was great, and gave me a full refund. Then when I reordered the product, it came in with no problems. They still followed up to make sure that I was happy with my purchase!
Beautifully made clothes
Beautifully made clothes, affordable prices, sized to fit ... What more could you ask for from an online retailer?!?
Love all the outfits we ordered and will definitely be a repeat customer!
That RAINBOW dress!
Our 4 year old grand daughter LOVES rainbows! The Rainbow Boho dress was perfect for her. I had it shipped so cannot comment on the quality, however I felt the communication with the company was excellent. It did take a while for the dress to be delivered but under the present circumstances I believe most shipments are taking longer. I tracked the item easily. I am sorry for those who did not share my positive experience. I would order from Moonbun again. Unfortunately many of the items I really liked were out of stock. I'll keep an eye out in the future.
These outfits are so adorable!
These outfits are so adorable! The fit is true to size and they are well made. Because of COVID the shipping took about a month and a half, but that has been my experience ordering from almost everywhere. It was worth the wait though. My daughter looks adorable and people ask me where I get her clothes every time we go out. Customer service is very responsive and is genuinely concerned with customer satisfaction. I will order again!
My granddaughters absolutely loved…
My granddaughters absolutely loved their slouch rompers, one pink one orange, the colors are beautiful. Quality was also wonderful...will definitely order from moonbun again
The grey jumpsuit is absolutely…
The grey jumpsuit is absolutely adorable! Perfect for summer. Runs true to size! I want to buy it in more colors!
Absolutely love our little girls grey…
Absolutely love our little girls grey slouchy jumpsuit. It is beautiful and had many people comment how they love the outfit. It fits well and really stylish and comfy. I will be buying it in several sizes as she grows. Thanks guys 👍 x
We Honestly did not expect our order to…
We Honestly did not expect our order to arrive as fast as it did due to delays caused by COVID. Not only did the order come faster than we expected but the rompers are adorable. We will definitely order from you again!
0 stars
If I could give 0 stars I would because thats what the product deserves!!! I ordered their stroller, also had problems with the order, as it came like a month after they said it will and it was damaged. I have been promised to get a complementary bag, which never arrived. But this is the 2nd(!!!) month im using it and the quality is extremely poor! The wheels are out of hand, they go where they want to, doesnt matter how i push them. Dont buy it, doesnt worth a penny!!!!

Reply from Moonbun
Another no product or money with 8 week wait!
Well, I wish I had read these reviews prior to investing my time and effort into buying from a independent company. Ordered over 7 weeks ago, no product, requests to wait, shipping notice from yun express, product stuck since 5/23/20 in CA(which is where I live!) and emails asking me to wait and not write a negative review. Sorry, but other consumers need to know this is NOT S RELIABLE COMPANY. Do not waste your time. I have no product or money.

Reply from Moonbun
I absolutely LOVE the romper!!
I absolutely LOVE the romper!!! It fits my granddaughter perfectly and she looks as precious in it as I thought she would! Seriously! And everywhere we go people rant and rave over it! I did read a couple of reviews first so I bought one size up and that was perfect, so it's extra roomy and comfy! Also, the owners actually reached out to me to make sure I was completely satisfied, which was super thoughtful and rare! I love these people, their clothes, and will be a customer for years to come! Thanks Moonbun! You're AWESOME!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






